
Unable to Access Emails in Thunderbird 140.0esr
I recently updated to Thunderbird 140.0esr. Since updating, I have been unable to receive my emails. I can send emails, but I am unable to receive any new emails. The two email addresses that are not working are Gmail addresses. One of them has two-step authentication. In the previous version of Thunderbird, I was using OAuth2 authentication method, and it was working fine.
I tried disabling the firewall and antivirus software. The configuration should, I assume, be the same. I can access my emails in the GMail application. However, I cannot open them in Thunderbird.
Here is more detailed information:
Application Basics Name Thunderbird Version 140.0esr Build ID 20250702181510 Distribution ID Update Channel esr User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:140.0) Gecko/20100101 Thunderbird/140.0 OS Windows_NT 10.0 19045 Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 3
Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Memory Size (RAM) 15.7 GB Disk Space Available 261 GB
എല്ലാ മറുപടികളും (1)
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem change? (many users have found antivirus software causing problems)