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കൂടുതലറിയുക
Archived

Need to connect old inbox to Thunderbird App on MacOS

Wayne Mery replied
reto12

My existing thunderbird app does not open anymore, turns forever!

So I downloaded a new app and installed it. Now I need to connect the new Thunderbird app to the existing old inbox (2 GB) which I can with Finder. But I can not find it out of the new Thunderbird App when I choose File Open. How can I connect the inbox? Thanks very much.

My existing thunderbird app does not open anymore, turns forever! So I downloaded a new app and installed it. Now I need to connect the new Thunderbird app to the existing old inbox (2 GB) which I can with Finder. But I can not find it out of the new Thunderbird App when I choose File Open. How can I connect the inbox? Thanks very much.

എല്ലാ മറുപടികളും (1)

It sounds like your startup after reinstalling did not find the correct Thunderbird profile. To find it, try starting profile manager to connect to a profile. Directions at https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-thunderbird-profiles - the typical user's profile will be named default-release.