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messages will notdownload on 2nd laptop

Klaus Goebke
Klaus Goebke
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dear all, thunderbird corrupted on my 2nd laptop. So I installed tb 128.5.2esr (64) new on this laptop. I Installed t-online accounts for 2 users -> all ok. tried to install web.de accounts for 2 users -> fail with both. I used the same settings as in 1st laptop. When I test the web.de account, I get the message, that the email account can not be identified. I activated thiss account anyway:@ I am able to send a message from klsgbkweb.de to klsgbk@web.de and receive it on my 1st laptop. Then the password should not be the problem. On my defect account on 2nd laptop there is however the inbox missing. I receive no emails at all. The same problem with my other web.de email account. I compaired the account setting several times and see no differences. I am lost and have no further clue. All are IMAP accounts: - imap.web.de : 993 - SSL/TLS - smtp.web.de : 587 - STARTTLS Do you have any idea, what else to check / to do? Thx

dear all, thunderbird corrupted on my 2nd laptop. So I installed tb 128.5.2esr (64) new on this laptop. I Installed t-online accounts for 2 users -> all ok. tried to install web.de accounts for 2 users -> fail with both. I used the same settings as in 1st laptop. When I test the web.de account, I get the message, that the email account can not be identified. I activated thiss account anyway:@ I am able to send a message from klsgbkweb.de to klsgbk@web.de and receive it on my 1st laptop. Then the password should not be the problem. On my defect account on 2nd laptop there is however the inbox missing. I receive no emails at all. The same problem with my other web.de email account. I compaired the account setting several times and see no differences. I am lost and have no further clue. All are IMAP accounts: - imap.web.de : 993 - SSL/TLS - smtp.web.de : 587 - STARTTLS Do you have any idea, what else to check / to do? Thx

All Replies (1)

Klaus Goebke
Klaus Goebke Question owner
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Hi, here is Klaus again. I tested something else: For the imap server I made some setting like evaluate and received the proposal: port 143 and STARTTLS and with these settings I had success. Same with the 2nd web.de user mail account.

I wonder why on the 1st laptop and thunderbird the port 993 is valid, but the other installation with same account will only work with port 143.

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