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Error 15

  • 7 replies
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

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For weeks I have been trying to find a solution to getting "Error 15" on certain websites when using Firefox. Opera and Edge have no problems with those sites, only Firefox has problems. I have tried every "fix" that I can find on the Mozilla site and none of them work. Is there anything else I should try before I abandon Firefox? Could it be that Firefox is now unreliable under Win7 Pro 64-bit? If so I will have to abandon it because this computer cannot run Win10 or later.

For weeks I have been trying to find a solution to getting "Error 15" on certain websites when using Firefox. Opera and Edge have no problems with those sites, only Firefox has problems. I have tried every "fix" that I can find on the Mozilla site and none of them work. Is there anything else I should try before I abandon Firefox? Could it be that Firefox is now unreliable under Win7 Pro 64-bit? If so I will have to abandon it because this computer cannot run Win10 or later.

All Replies (7)

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The most crucial site is https://americanancestors.org. The error window is:

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Dropa said

So did you verify if this problem was there in Private Mode window browsing as well?

I did.

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Terry said

This article may help.

I have tried everything in that article except using a VPN, which I cannot afford to pay for. As I stated earlier this is a browser-specific problem - it does not occur in Edge or Opera.

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Dropa said

It opens just fine on firefox for me.

I apparently did not state the problem clearly - I can access the site but cannot log into it - I get the error agter the site processes my login. I have to use Edge or Opera to log in.

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