Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

കൂടുതലറിയുക
Solved Archived

Thunderbird stopped working out of the blue!

Bradex replied
Bradex

I am using TB 68.8.0 (32-bit) (release update channel) on Windows 10.

I have configured TB to work with several Gmail and Outlook accounts (all POP3). TB was working fine till a day back. Today when I started it up, it starts up, but is not downloading any of the emails. If I click on 'Get Messages, I get an error message ('Failed to connect to server pop.gmail.com' or 'Failed to connect to server pop-mail.outlook.com') and nothing happens.

The only change I remember doing recently is to update TB a day back. I strongly suspect that this has something to do with the latest update.

Can somebody help me?

Thanks!

I am using TB 68.8.0 (32-bit) (release update channel) on Windows 10. I have configured TB to work with several Gmail and Outlook accounts (all POP3). TB was working fine till a day back. Today when I started it up, it starts up, but is not downloading any of the emails. If I click on 'Get Messages, I get an error message ('Failed to connect to server pop.gmail.com' or 'Failed to connect to server pop-mail.outlook.com') and nothing happens. The only change I remember doing recently is to update TB a day back. I strongly suspect that this has something to do with the latest update. Can somebody help me? Thanks!

എല്ലാ മറുപടികളും (1)

Chosen Solution

I don't know what happened, however, after a few hours the issue resolved by itself!

I don't think that it is a problem related with Internet connectivity as I was able to browse the internet normally when TB had this issue.