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my email thunderbird is 'disobedient' and erratic

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  • Last reply by Wayne Mery

fioclowd
fioclowd
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I recently updated my email thunderbird account and it is not working as it should any more: sometimes it won't delete messages or won't send a message or refuses to close or will not open or opens only with one email which I then am unable to close or minimise -in short it is unreliable and mad and becoming unusable and I don't see how to correct it- My security system seems unable to detect any problem. Do you think I uploaded a scam instead of a true update version?

I recently updated my email thunderbird account and it is not working as it should any more: sometimes it won't delete messages or won't send a message or refuses to close or will not open or opens only with one email which I then am unable to close or minimise -in short it is unreliable and mad and becoming unusable and I don't see how to correct it- My security system seems unable to detect any problem. Do you think I uploaded a scam instead of a true update version?

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Wayne Mery
Wayne Mery
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> My security system seems unable to detect any problem. Do you think I uploaded a scam instead of a true update version?

No.

Start Thunderbird in safe mode - https://support.mozilla.org/en-US/kb/safe-mode-thunderbird If problem goes away, the cause is likely an addon you have installed in Thunderbird.

If problem does not go away, reinstall from http://getthunderbird.com/