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I have changed my Thgunderbird password but still can't post from one of my mailboxes.

Thunderbird Privacy and security
Zenos replied 11 years ago
jaceybedford
jaceybedford

I recently had to change my BT password for one of my email addresses due to someone sending spam from that address. I followed the instructions for removing the old password from Thunderbird, (here: https://kb.wisc.edu/page.php?id=19006) but it didn't give me the option to add the new one.

All my other mailboxes are collecting and sending just fine, but that particular mailbox still collects mail but I can't send from it. I'm pretty sure its because it doesn't have the correct password. I haven't changed any other settings.

When I check my saved passowrds (tools / options / saved passwords / show passwords) the password for that mailbox is missing. I don't seem to be able to find any 'enter password' instruction anywhere. Please, can anyone tell me... How do I get the mailbox to ask me for a new password?

I recently had to change my BT password for one of my email addresses due to someone sending spam from that address. I followed the instructions for removing the old password from Thunderbird, (here: https://kb.wisc.edu/page.php?id=19006) but it didn't give me the option to add the new one. All my other mailboxes are collecting and sending just fine, but that particular mailbox still collects mail but I can't send from it. I'm pretty sure its because it doesn't have the correct password. I haven't changed any other settings. When I check my saved passowrds (tools / options / saved passwords / show passwords) the password for that mailbox is missing. I don't seem to be able to find any 'enter password' instruction anywhere. Please, can anyone tell me... How do I get the mailbox to ask me for a new password?

എല്ലാ മറുപടികളും (1)

Zenos
Zenos

Thunderbird treats incoming and outgoing as two separate tasks. Did you also delete the password for your outgoing ("SMTP") settings?

Tools|Account Settings will tell you which smtp server is being used with each incoming account to send messages; it can be a different smtp server set-up for each incoming account (this is particularly relevant with gmail), or one smtp server may be used by several incoming accounts.

If Thunderbird doesn't know a password for the smtp connection, it should ask you for one when you try to send. Since it hasn't asked, it seems likely you haven't delete the password associated with an smtp server.