Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my email incorrectly displaying wrong name

  • 8 replies
  • 0 have this problem
  • 1 view
  • Last reply by Bruce Malm

more options

My email (bnmalm@att.net) was associated with the Name "Christmas family." Now, when I send an email from bnmalm@att.net it displays "Christmas family" instead of "Bruce Malm" as it should. I cannot fix this.

My email (bnmalm@att.net) was associated with the Name "Christmas family." Now, when I send an email from bnmalm@att.net it displays "Christmas family" instead of "Bruce Malm" as it should. I cannot fix this.

All Replies (8)

more options

In Account Settings, what do you have for the Your Name entry?

more options

Bruce Malm

And this is what I get when I send emails: "Christmas Family <bnmalm@att.net>"

It should be "Bruce Malm <bnmalm@att.net>

more options

sfhowes said

In Account Settings, what do you have for the Your Name entry?
more options

Check other accounts and identities, if present, and also webmail settings, for an obsolete name. Also, search address books. Failing that, search Config. editor in Settings for Christmas.

more options

Oh, sorry. I missed your answer.

more options

I searched Config. editor in Settings for Christmas - didn't find it.

more options

Before that, I searched Address books

more options

I finally found Christmas in the address book and deleted it. Problem solved. Thanks sfhowes. You led me to the solution.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.