Thunderbird Community Forum

After years of using Thunderbird (PC) as a POP email client without issues, one day my client discovered the body text of his emails wouldn't display: not in the preview pane, nor when the email was opened into a separate tab. I tried the recommendations I found online (repair the folders, rebuild them by deleting the associated .msf files, relaunch in Troubleshoot Mode) but none fixed the problem. I decided to create a new Thunderbird profile to see if the problem persisted—but the password I had for the account didn't work, so I wasn't able to finish the test. I reassigned the original profile as the default, exited Thunderbird and relaunched it. But when it came back up in the original profile, none of my client's custom folders, containing years worth of carefully organized emails, appeared. Only the Inbox, Trash, etc., with the same problem of not displaying the body text.

So my first objective is to get my client's custom folders to display as they had before I created the second profile; my next objective is to try to get the body text to display in his messages. Any suggestions welcome! The profile folder is located on a file server, and is fully accessible by the PC, with full permissions. Thanks!

Version 128.10.2 (Supernova.) Was working fine until three days ago. NO email for the last three days. It does connect to the server, it simply refuses to download anything after the status messages at the bottom have run their course. No error messages. Checked server settings - no changes from last time I saw them. Called email provider and verified settings. They see no problem at their end (of course.) Tried her new computer that has an older version of Tbird installed (115.10.1, (Supernova)) and it works fine. Any known issues with this newer 'Nebula" version, or any ideas of where I should look for the problem? Thanks!

Why Thunderdird now is so slow

Why you recommend to upgrade to ESR when the one that I had been using for years I don't trusted

I have Thunderbird: 128.10.1esr (64-bit)

Amparo

Hi. I donate 20 bucks a month to Thunderbird. Love it.

Was wondering if there is a way to disable the "support thunderbird" pop ups that always occur upon launch.

Much obliged.

I have what someone else called "gibberish" at the beginning of my e-mails. I do not wish to have it so how do I get rid of it?

It includes the following topics: X-Mozilla-Status X-Mozilla-Status2 Return -Path Recived X-SW-ORIG-RCPT

and  much more

I often keep hard copies of my emails and do not wish to print the gibberish. I never used to get this gibberish and why is it now being sent?

On Windows 10, address book sync with the server Radicale works fine from TB to Radicale, but TB does not receive address changes from Radicale. (Sync of calendars and tasks works perfectly to and from Radicale.)

I tried to find a log file for this, but failed.

Help greatly appreciated!

Crashes upon opening thunderbird almost immediatly, then I don't get any error reports even thought it says that it has successfully generated one. anyone know what the issue could be?

Cheers.

Changed hotmail password, now confronted by oauth2 "enter credentials" window. This is blank, no further action occurs, no information can entered into it. Windows 11, TB 137.0.2, cookies accepted, javascript on.

Hi, I recently had an office location change and post that in my office laptop, Thunderbird cannot authenticate with outlook and collect mails from it. IT team tried syncing the password from their end, and we tried a million other things like checking server settings in Thunderbird etc, but nothing is working. It just says "connecting to outlook.office365.com...." and is stuck there.

Hello!

I use Thunderbird to access the old ALT newsgroups for Star Trek content. All of a sudden, messages appear in the top window, but when I select one the content will not appear in the reading pane. Likewise, if I double-click on the message same thing, another window pops up but it is blank.

So far I have uninstalled and reinstalled TB twice. Ran a full Norton system scan

Please advise. Thanks! MB

Hello! I am using thunderbird to collect my tasks directly from emails, and it is a great product. When I update it to a new version (v138.0.2), unfortunately, I can not open the links (like mid:*****) created in the tasks. This problem did not occur previously.

Regards!

I'm using T'bird on windows 11 to access mail from my Zoho mail account and all of a sudden I'm getting this message: "login to server pop.zoho.com with user name x failed". This happens from time to time and eventually clears.

I get the option to retry or enter new password, if I retry I get this message: "sending of user name did not succeed. Mail server pop.zoho.com responded: user already specified."

Entering a new password doesn't help and the password is saved anyway.

I don't get the "user already specified"?

All the settings are still the same before this happened and T'bird was working and it's up to date.

No, I can't do a screenshot of the messages for some reason.

Thunderbird has started opening a "Reply to sender with a copy to myself" e-mail when I double click to open an e-mail. If I actually send a reply, the original e-mail disappears from my Inbox. How do I stop this? Thanks.

I installed and set up Thunderbird on my Mac in order to create a backup for a Yahoo/AT&T email account which I may be getting rid of. I used the imap configuration and connected just fine, everything downloaded and I see that the number of messages in my inbox is in the thousands (yes, I'm a person who saves everything in my email, please don't judge). The synchronization and storage are set to synch all messages locally regardless of age and don't delete any messages. However, when I search for old messages in my inbox, it produces no results. When I scroll through the inbox, the oldest message I can see is about 7 months old. There is plenty of storage on the computer. Any advice on how to get access to the older messages and how to make them searchable? Is there a limit to how many messages Thunderbird can display in the inbox? The whole point was to create a searchable backup of everything for when I get rid of the email account. Thanks!

I accidentally deleted the emails in the all mail folder and now everything is gone from in box and sent. I have unsubscribed from the all mail tab. I have also tried the suggestions given in the help section. Nothing is helping. Can you please help? Thanks, Sue sthist.st@gmail.com

How do I transfer my address book contents (which are quite big) to my Thunderbird account on a new computer? I followed the copy and paste of the profile, but this did not seem to work. Is there something specific that I can do as this is really vital for my work?