external content in emails

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example … (read more)

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example enclosed. What can I do? Best Frank

Asked by frank.jenner 1 day ago

Last reply by frank.jenner 16 minutes ago

emails out

Have suddenly been stopped from sending emails out of Australia. Report of details in heading incorrect  ??

Asked by poppa 39 minutes ago

Can we display a vertical tree (dashed lines) below expanded folders in the folder pane ?

Hi all, Is there a way to display a vertical dashed line (a tree) below expanded folders in folder pane, the same way it's displayed in the message threads pane ? Is ther… (read more)

Hi all,

Is there a way to display a vertical dashed line (a tree) below expanded folders in folder pane, the same way it's displayed in the message threads pane ? Is there a css customization to do that easily ? Please see the picture below to understand what I mean. On the right, below expanded threads, you have dashed vertical lines that represent the tree structure. I wish we had the same kind of tree displayed in the folder pane.

Thanks !

Asked by Xav 11 hours ago

Last reply by Xav 2 hours ago

How do I add a password to log into mozilla.news.org as a newsgroup in TB 102.5.0

When I started TB 102.5.0 today it prompted me to enter a password for my newsgroup account. I had set up to access mozilla.news.org NNTP items a few years ago and this i… (read more)

When I started TB 102.5.0 today it prompted me to enter a password for my newsgroup account. I had set up to access mozilla.news.org NNTP items a few years ago and this is the first time I've been prompted to enter a password. I thought they must have made a change requiring us to use the new Firefox account for this but I can't find any way in Account Settings to do this. The option to "Manage Newsgroups" no longer appears on the main TB page and clicking on Account Settings for my Mozilla News configuration does not show any option to specify a password. I see options setting up a new NEWSGROUP account. A search found a few folks talking about this but they mentioned clicking the now missing "manage newsgroups".

Is mozilla.news.org still supported?

Asked by hepgugl56 4 hours ago

Marking Emails as Spam Thunderbird does NOT move them to Spam Folder! Windows 11

I just installed Thunderbird on my new Windows 11 HP Notebook, I've been using Thunderbird on my older Windows 10 notebook for quite a while. Here is the problem on my ne… (read more)

I just installed Thunderbird on my new Windows 11 HP Notebook, I've been using Thunderbird on my older Windows 10 notebook for quite a while. Here is the problem on my new install:

Marking Emails as "Spam" (the Flame) Thunderbird does NOT move them to Spam Folder! I just leaves it in the Inbox!! This does NOT happen on my older install on the Win 10 notebook!

Also the "Run Junk Mail Controls" has never done a damn thing on any install I have, Thunderbird NEVER Learns and never blocks or send SPAM to the Spam Folder! Both Yahoo and Hotmail/Live/ etc have "Block senders" in their Email apps, when is Mozilla gong to get Up To Speed here!!??

Asked by KeithBenicek 4 hours ago

Is this a bug or intended feature? Search results reappear

I noticed this on version 91.13.1. Here is the steps to replicate this bug: 1. Search for a particular persons email address (you have to search exactly for that user or… (read more)

I noticed this on version 91.13.1. Here is the steps to replicate this bug:

1. Search for a particular persons email address (you have to search exactly for that user or otherwise open a message from that user in the search list)

2. Write new message

3. Enter the email address you just searched for as the recipient and watch as a new tab gets opened containing the previous search result you just looked for.

Here's a video showcasing the problem.

I find this really annoying, since I didn't ask for that search result tab to open itself. I was really hoping this would get fixed in the latest build, but it seems I have to reinstall the old version because there is no added benefit to me of using the new version.

Asked by gsrgtrdg4565653 5 days ago

Last reply by gsrgtrdg4565653 4 hours ago

Thunderbird will not connect to Yahoo pop email - "Unable to login at server. Probably wrong configuration, username or password."

Running Win 10 (22H2) and Thunderbird 102.5.0 (32 bit). Adding Yahoo to email, POP server. Using recommended server configurations. When clicked on DONE, a popup browser … (read more)

Running Win 10 (22H2) and Thunderbird 102.5.0 (32 bit).

Adding Yahoo to email, POP server. Using recommended server configurations. When clicked on DONE, a popup browser from Yahoo occurs with username filled in, then asks to prove not a robot (captcha), then asks for password. Finally agree for Thunderbird to access Yahoo email. Goes to check login and after some time presents the message "Unable to login at server. Probably wrong configuration, username or password." Repeated attemps goes through the cycle of the popup from Yahoo to give Thunderbird access to Yahoo email.

An email is sent by Yahoo indicating a sign in on Thunderbird. Clicked on Advanced settings to save settings. When click on Get Messages the Yahoo popup appears the give Thunderbird access to Yahoo email. This is repeated every time for Get Messages. Email at Yahoo says sign on Thunderbird has accurred.

No messages are ever dowloaded to Thunderbird. Yahoo seems to know an attempt was made to sign on to Yahoo with Thunderbird but Yahoo does not accept credentials to download the emails to Thunderbird.

What other settings need to be checked to make this work.

Asked by dtruslove1 1 day ago

Last reply by dtruslove1 7 hours ago

Saved searches dead in TB 102.5.

I just upgraded from TB 91.something to 102.5. (No, I didn't install 102.0, I just upgraded in the usual in-app fashion.) (1) My saved-search folders are non-functional … (read more)

I just upgraded from TB 91.something to 102.5. (No, I didn't install 102.0, I just upgraded in the usual in-app fashion.)

(1) My saved-search folders are non-functional -- just blank lines. (2) Even the Saved Search item on the File>New menu is completely absent. So I also can't create new ones.

(Help! One of these functions as my "true" inbox for virtually all incoming email.)

FWIW: Windows 10 (latest rev) on MS Surface Pro.

Asked by jmacauslan 3 days ago

Last reply by jmacauslan 8 hours ago

TB spell checker not working after update

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem. On editing/composing a reply all text is shown as r… (read more)

After several recent updates (ie continuing issue) the spell checker is disabled. Re-installing it solves the problem.

On editing/composing a reply all text is shown as red/UL (ie spell error). Reinstalling the English (Canadian) language pack and restarting TB restores it until the next update.

This occurs on 2 machine Win 10 22H2 version. TB currently 102.5.0 (64-bit).

Richard

Asked by Rich-J 1 day ago

Last reply by Rich-J 9 hours ago

‘I ask that you reconfigure Thunderbird so that one can add a new subfolder while moving an email to the parent folder.’

Please consider adding this feature. I have hundreds of subfolders, and it is crazy-making to have to scroll to the parent folder and make a new subfolder when I am tryi… (read more)

Please consider adding this feature. I have hundreds of subfolders, and it is crazy-making to have to scroll to the parent folder and make a new subfolder when I am trying to move an email to a new subfolder (such as 2023 within a parent folder).

Asked by quaternalmoon13 9 hours ago

Change of text color to blue when forwarded or replied to

Since shortly I notice that the color of the original text of a message that I forward or that I reply on, changes from black to blue. Someone might have thought that th… (read more)

Since shortly I notice that the color of the original text of a message that I forward or that I reply on, changes from black to blue. Someone might have thought that that is a nice new feature, but the blue is so light that it cannot be printed to a readable form. How can I change that in Thunderbird, so that I can keep the original black color and print a forwarded text?

Thanks in advance!

Asked by tonson1981 10 hours ago

Email addresses in Contacts list won't load into new email

I have just switched from MS Mail to Thunderbird. I imported my contacts list, and it seems fully stored and readable in Contacts. However, when I select a contact and cl… (read more)

I have just switched from MS Mail to Thunderbird. I imported my contacts list, and it seems fully stored and readable in Contacts. However, when I select a contact and click on the 'To' box, the name loads into the email To line, but not the email address. The name is red. What am I doing wrong, or is there something Ihave still to set up?

Asked by home46 11 hours ago

Certain IMAP folders not displaying Emails

To give a bit of Context I work in IT and although I don't special in Thunderbird by any means, I have set up multiple users with Thunderbird, I've migrated from Windows … (read more)

To give a bit of Context I work in IT and although I don't special in Thunderbird by any means, I have set up multiple users with Thunderbird, I've migrated from Windows Live Mail (WLM) plenty of times in the past.

I had a customer who was using WLM 2012 on her laptop and still using the POP settings.

I was trying to migrate her out of Windows Live Mail into Thunderbird, used the Add-On "ImportExportTools NG" to import the emails that I was able to successfully Export from WLM.

I've used this Add-on several times with no problems, not that I believe the issue has anything to do with the add-on but I believe giving the most information to help resolve this issue is best.

After the e-mails were imported into the Local Folders, there was 2 Parent Folders with a lot of sub-folders which she sorted her e-mails into.

Both folders uploaded successfully, I can login to Webmail with her e-mail and I can see all the folders, all of the emails that I've uploaded all show up and are accessible.

Now, when I look in Thunderbird, I can see ALL of the folders, both Parent folders and ALL sub folders. In the first Parent Folder I can see all of the e-mails that are in each sub-folder without a problem.

Second Parent Folder shows all of the subfolders, but it does not display a single e-mail throughout any of the folders. -Clicked on each folder for it to "Update" -Tried to deleted the .MSF files related to those folders, no change. -Tried to go into the Properties and ensure that these folders were Subscribed. -Tried to Repair the folder(s) -Tried to select Download Now under Synchronization -Tried to edit the Retention Policy in case there was somehow a setting on the mail server that was stopping them from display.

I then simply Uninstalled Thunderbird, deleted the entire Thunderbird folder from %appdata%\Local that contains the folders and information, but when I re-added the account it re-downloaded everything Except that same problem folder...

I'm hopeful that someone has ideas as to how to resolve this type of issue, if there are any ideas please share them. I'm quite comfortable doing some advanced tests/fixes.

Thanks in advance.

Asked by Keegan 13 hours ago

Thunderbird v102.4.1

Since the above version of Thunderbird was downloaded, I have been unable to send email. Reception is okay, and I can send over other platforms via phone and webmail. Tha… (read more)

Since the above version of Thunderbird was downloaded, I have been unable to send email. Reception is okay, and I can send over other platforms via phone and webmail. Thanks KenM

Asked by ken180 15 hours ago

upgrading issues from 91.13.1 to 102 on windows 10 home 64b 22H2

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does … (read more)

tried upgrading/clean install, 32b and 64b, version 102 when came out and now 102.5.0 always end up with a non-usable , no folders (sent, trash etc) top right menu does not open either had to go back with system restore and today even reinstall old version

does the new version require any windows component that the old one did not? (i may have disabled some features i dont need). all other programs work perfectly.

any advice will be appreciated, thanks

Asked by idol.lif 2 days ago

Last reply by idol.lif 17 hours ago

Tried to move emails, they are now 'removed'. How to recover?

I tried to copy inbox emails from my current email (yandex) to a new one that I deleted later. In the Yandex Mail Logs it lists a point where 240 messages were removed. H… (read more)

I tried to copy inbox emails from my current email (yandex) to a new one that I deleted later. In the Yandex Mail Logs it lists a point where 240 messages were removed. How the heck do I get them back? They aren't in trash, and I can't directly recover the messages from Yandex Mail. Some of those emails are important to me, so do be quick.

Asked by Alex Wu 18 hours ago

DISAPPEARING EMAILS

When I go on my emails, they have disapeared from all my folders - inbox, sent, draft and trash. To bring them into view, I need to click "properties" and new screen appe… (read more)

When I go on my emails, they have disapeared from all my folders - inbox, sent, draft and trash. To bring them into view, I need to click "properties" and new screen appears and I click on "repair". I have to do this every time and when I switch to a different folder, I have to do the same again. At least I can see my emails but I should not have to do this every time.

Asked by terrylunn 20 hours ago