I am trying to "import" an old thunderbird profile into my new profile in order to merge old e-mails. The "Import" function does not word.

bold textI recently had my computer get stuck in the "automatic repair" loop making it impossible to boot up. I restored a several months old back up onto a different har… (read more)

bold textI recently had my computer get stuck in the "automatic repair" loop making it impossible to boot up. I restored a several months old back up onto a different hard drive. I can boot on the new hard drive, but Thunderbird is missing several months of e-mails. I have tried importing from the old hard disk, but IT DOES NOT WORK. Alll it does is create a new "Local Folders" with nothing in it. I have tried exporting the old profile to a zip file, but it is 14 GB, more than Thunderbird can handle. How can I import the old e-mails into the working version of Thunderbird on the new hard drive. Please, do not say "use the import function" as i have already found it does not work.

Asked by texiii 1 day ago

Last reply by texiii 1 hour ago

Kopieren meiner Filter-Einstellungen von "Lokale Ordner" zum IMAP-Konto

Hallo, ich habe meine E-Mail-Konten in Thunderbird umgestellt von POP zu IMAP. Meine Filter-Einstellungen waren bisher gültig für "Lokale Ordner" (die Filter musste ich m… (read more)

Hallo, ich habe meine E-Mail-Konten in Thunderbird umgestellt von POP zu IMAP. Meine Filter-Einstellungen waren bisher gültig für "Lokale Ordner" (die Filter musste ich manuell starten) Wie kann ich die Filter-Einstellungen auf den Posteingang meiner IMAP-Konten kopieren/migrieren? Danke, und Grüße aus Berlin

Asked by minsk132 1 day ago

Last reply by minsk132 1 hour ago

Error User is authenticated but but not connected, Command error 12

I have added a new outlook email account to thunderbird. I have checked and have the most recent update 147.0.1.(64 bit). It added the email, I can test connection to se… (read more)

I have added a new outlook email account to thunderbird. I have checked and have the most recent update 147.0.1.(64 bit). It added the email, I can test connection to server and passes. When I try to get or send email I get either authenticated but not conected OR Command 12 error. I have IMap setting turned on in outlook and added thunderbird as an app.

Asked by craigblarsen 2 hours ago

UNABLE TO SEND EMAILS FROM FREE-ONLINE (PLUSNET SERVER)

1. Was able to receive emails sent to my address xxxxxx@xxxxxxx.free-online.co.uk, but unable to SEND my replies. Was getting this notification: 'Send message error. Send… (read more)

1. Was able to receive emails sent to my address xxxxxx@xxxxxxx.free-online.co.uk, but unable to SEND my replies. Was getting this notification: 'Send message error. Sending of message failed. An error occurred while sending mail. The mail server responded: Unknown sender. Please verify that your email address is correct in your account settings and try again, OK' (see attached). 2. Checked all settings, all correct as used to be before the problem started. 3. At some stage, I tried changing the password in Settings > Privacy & Security > Passwords > Saved passwords > Saved logins to see if that helped. It didn't. 4. I removed the free-online Server from the Saved logins (Provider: smtp://relay.free-online.net, User: xxxxxxx) with the intention of restoring it with a new password - but found I couldn't restore the free-online server. So I decided the best thing to do was to restore the password as it was before and to ask for help here. >>> That line has now been restored.

NB1. Free-online is a sub section of Plusnet. NB2. Last year I received an email from Greenby saying something about maybe taking over from Plusnet and that I would be notified if and when I had to do anything. I have not received any such instructions so left things as they were. Many thanks for your help from a not-very-techy so stressed old lady.

Asked by Marilou 3 days ago

Last reply by Marilou 7 hours ago

filing mails into folders. Tunderbird. (Bug2000453)

1 How can the list "recent folders" in the icon "store in" be sorted alphabetically? (sorry, my version of Thunderbird speaks German) It used to be alphabetically, but no… (read more)

1 How can the list "recent folders" in the icon "store in" be sorted alphabetically? (sorry, my version of Thunderbird speaks German) It used to be alphabetically, but now is sorted chronologically.

2 I cordially suggest to add a function exactly like this one, but with item at my own disposal (maybe the favorite folders).

Thanks, Martin

Asked by Seiberjimmy 1 month ago

Last reply by Seiberjimmy 1 month ago

Displaying new emails

Good afternoon, Since yesterday, I have been having a problem where new messages can no longer be previewed or opened. Emails can be sent, but they do not appear in the … (read more)

Good afternoon, Since yesterday, I have been having a problem where new messages can no longer be previewed or opened. Emails can be sent, but they do not appear in the sent items folder. Everything works fine on my Samsung smartphone with the Samsung app.

Kind regards and many thanks, Marcel

Asked by marcel41 12 hours ago

TB keeps restoring deleted emails

After deleting a large number of historical emails, including emptying the Deleted items folder, and emptying the Archive folder, Thunderbird restores a large number - bu… (read more)

After deleting a large number of historical emails, including emptying the Deleted items folder, and emptying the Archive folder, Thunderbird restores a large number - but not all - previously deleted emails. Oddly the emails that are restored to the inbox are only ones from 2022. I have gone through and deleted them multiple times but they keep coming back. Any suggestions? Thanks, Simon.

Asked by Badger57 18 hours ago

Last reply by Badger57 16 hours ago

Can't login to one of my email addresses.

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them… (read more)

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them seem to work. Please help.

Asked by redfur01702 5 days ago

Last reply by redfur01702 16 hours ago

My Thunderbird crash whenever I tried to "save as" an email, save the attachment of an email, attach a file to an outgoing email.

My Thunderbird crash whenever I tried to "save as" an email, save the attachment of an email, attach a file to an outgoing email. Every time I did the mentioned, Thunder… (read more)

My Thunderbird crash whenever I tried to "save as" an email, save the attachment of an email, attach a file to an outgoing email.

Every time I did the mentioned, Thunderbird prompts the normal window of my laptop's folders, but it disappear in a second with the Thunderbird crash and quit.

This situation happened after I installed MS365 on my laptop.

I did try the below: 1. Reset attachment directory - mail.compose.attach.dir 2. Run in trouble shooting mode 3. Repair folder index 4. Clear cache

Anyone can help please?

Asked by andymokcv 2 days ago

Last reply by andymokcv 19 hours ago

Plus Addressing

Does TBird support plus addressing? Scenario: I want to reply to email sent "To: markfilipak+joe@...". To do that successfully, in the "Write" dialog, I have to click on… (read more)

Does TBird support plus addressing?

Scenario: I want to reply to email sent "To: markfilipak+joe@...". To do that successfully, in the "Write" dialog, I have to click on "From", scroll down to "Customize From Address...", click it, and add "+joe". (There is a menu alternative: "Options","Customize From Address...".)

If I forget to do that, then my reply does not have "+joe"; it goes out "From: markfilipak@...".

The Issue: When Joe replies to _that_ message, it does not have "+joe", so Joe's reply is trashed. (It's trashed because a filter I wrote automatically deletes messages that do not have "To: markfilipak+<something>@..." in the header.

The sensible way to handle plus addressing is for TBird to recognize plus addressing and to automatically make my "From" header from Joe's "To" header. That way, "+joe" will always be there.

Is there a way to do that?

Thanks Folks! -- Mark.

Asked by Mark Filipak 5 days ago

Last reply by Mark Filipak 23 hours ago

Can't create outlook.com account

I am trying to create my outlook.com account in Thunderbird. I see the Account Hub box, and have typed in my email address. But when I type in the password, I get an erro… (read more)

I am trying to create my outlook.com account in Thunderbird. I see the Account Hub box, and have typed in my email address. But when I type in the password, I get an error message, "Authentication failed. Please check the username and password". It then says, "Exchange auth error". I have checked and double- and triple-checked the spelling in the email address and password, and signed in to my email via the Microsoft outlook.com page using the same email and password. I can sign in to my email using the latter method, but Thunderbird keeps giving me the same error message and won't create the account in Thunderbird. What am I doing wrong?

Asked by dschulze747 1 day ago

Converting Juno Web mail to Thunderbird

Hi, I have followed the instructions for incoming and outgoing servers to convert my Juno Webmail to AN MBOX FORMAT and bring it over to Thunderbird. However, it is not s… (read more)

Hi, I have followed the instructions for incoming and outgoing servers to convert my Juno Webmail to AN MBOX FORMAT and bring it over to Thunderbird. However, it is not syncing up to Thunderbird and bringing in all of my old emails from Juno.

Any help you can offer with this situation would be greatly appreciated.

Thank you

Carla

Asked by Carla Kempinski 1 day ago

Last reply by Carla Kempinski 1 day ago

Aol spam folder is empty. Regular mail is received okay.

I have AOL mail in IMAP. I received both regular and junk mail successfully. Then, I started not receiving the junk mail but still receiving the regular mail. Now the spa… (read more)

I have AOL mail in IMAP. I received both regular and junk mail successfully. Then, I started not receiving the junk mail but still receiving the regular mail. Now the spam folder is empty and I see junk mail when I go to AOL mail through the web but I do not see this mail in the spam folder like I used to. I tried deleting the AOL account in Thunderbird and reinstalling it but that made no difference. What can I do?

Asked by geo dandw 1 day ago

When attaching a file to a message, file explorer opens then immediately closes.

After creating an email message, I click on attachment button to attach a file or pdf document to the message. The file explorer screen opens for a second then closes, gi… (read more)

After creating an email message, I click on attachment button to attach a file or pdf document to the message. The file explorer screen opens for a second then closes, giving me no opportunity to attach anything.

Asked by Timothy Rooney 1 day ago

New install with Outlook conversion

Hello - I'm trying to transition from Outlook desktop to Thunderbird in Widows 11, but the setup fails (just stops) when I try to import my Outlook pst data. Ive tried th… (read more)

Hello - I'm trying to transition from Outlook desktop to Thunderbird in Widows 11, but the setup fails (just stops) when I try to import my Outlook pst data. Ive tried the Outlook scan and repair tool - no luck. My file is quite large - about 20GB. Is that the issue? Is there a workaround?

Thanks for any suggestions.

Asked by woodwardj 1 day ago

Sent and All Mail are out out order by date

My emails that are in Sent or All Mail are all out out order by date - random - different dates. I don't know what happened? I expect to see the most recent first - just… (read more)

My emails that are in Sent or All Mail are all out out order by date - random - different dates. I don't know what happened? I expect to see the most recent first - just as i do in my inbox. It is ok. They are fine in Gmail - where they come from. Thanks

I have used Thunderbird for a long time?

Asked by creating sanctuary 2 days ago

Last reply by creating sanctuary 1 day ago

Thunderbird continues to fail connection to server

Hi, i installed Thunderbird on macOS and it worked until yesterday. Today it continue to fail connection with the google server. I tried restarting computer and close/reo… (read more)

Hi, i installed Thunderbird on macOS and it worked until yesterday. Today it continue to fail connection with the google server. I tried restarting computer and close/reopen Thunderbird but nothing is working. I also tried to limit connections from 5 to 3, and nothing happened. Can you help me ? I don't have network problems.

Asked by Dave 1 day ago