TB 78.2.2 Last quarter of email pane is blank (Mac)

Hi there, the other day I got the new version of TB and the one thing that stood out is that the bottom part of the email preview pane is blank, like there is an attachme… (read more)

Hi there,

the other day I got the new version of TB and the one thing that stood out is that the bottom part of the email preview pane is blank, like there is an attachment to be shown, but no attachment is present.

Here you can see what it looks like. https://www.dropbox.com/s/00ew7de6a61ac ... 2.png?dl=0 I cannot alter the size of the blank area, but if an attachment is present, everything looks normal.

If I access TB in safe mode the problem disappears, and so does if I create a new profile. Removing my 3 extensions doesn't help (I have not removed my 2 dictionaries). I have not modified TB in any way. It is a bog standard installation.

I have already tried removing "Hardware acceleration", but it has made no difference.

Where could I look?

Thanks in advance ;)

PS

I have an iMac with El Capitain. Everything is up to date.

Asked by andrea33 3 days ago

Last reply by andrea33 3 hours ago

Thunderbird portable

Hi, I updated to Thunderbird portable 78.3.1 (64-bit), copied old profile into new installation, add: Dictionaries French, German, Woordenbook Nederlands, receiving mai… (read more)

Hi, I updated to Thunderbird portable 78.3.1 (64-bit), copied old profile into new installation, add: Dictionaries French, German, Woordenbook Nederlands, receiving mail ok Reply to sender only, the send button is not highlighted Create new mail "Write" with CC and BCC, the send button is not highlighted Thanks

Asked by emielw 4 minutes ago

Can't restore lost profile - help please

Hello, to contextualise, I have already numerous times migrated profiles to other computer and never had problems. Today, my wife clicked "Ok" on "something" that she doe… (read more)

Hello,

to contextualise, I have already numerous times migrated profiles to other computer and never had problems. Today, my wife clicked "Ok" on "something" that she doesn't remember what it was and subsequently all emails disappeared.

I check the profile and it was still there. I did a backup, created a new profile, copied the old profile into the new profile, but it never seems to recognise this. Whenever I restart Thunderbird, it asks me to create a mailbox and the profile is shown aas empty. Does anybody have any ideas? I have to restore important work email and would greatly appreciate any help.

This is on Windows 10. One thing I noticed is that I reinstalled Thunderbird afterwards and it looks different, so I assume that I hadn't updated to the latest version before.

Best wishes and thanks a lot!

Asked by mschwedler 19 minutes ago

Last reply by mschwedler 18 minutes ago

SMTP fail to send mail....

I have a shady error, When I send mail I get an error message that thunderbird can not send mail because the certificate is personally signed? What does this have to do w… (read more)

I have a shady error, When I send mail I get an error message that thunderbird can not send mail because the certificate is personally signed? What does this have to do with snmp? Nor can I add an exception or add a protocol, It only happens on outgoing mail that this happens? Help I did add a certifikate on the pop and that runs ok but snmp no dont work,,, what am i doing wrong? JL

PS if i use like Blue mail same settings it all runs ok

Asked by mrjlase 56 minutes ago

Duplicate email addresses in list

I have migrated my address book and lists from one computer to another. I have many duplicates on one list and I don't want to annoy people. How can I sort for duplicate… (read more)

I have migrated my address book and lists from one computer to another. I have many duplicates on one list and I don't want to annoy people. How can I sort for duplicates and delete one?

Asked by joelebecker 12 hours ago

Last reply by joelebecker 1 hour ago

'deleted' account disappeared from sidebar, but still present in account settings. How to delete now?

Hi, I have tried to delete an account, but something is not quite right. The account has disappeared from the side bar, but still is present in the account settings (see … (read more)

Hi, I have tried to delete an account, but something is not quite right.

The account has disappeared from the side bar, but still is present in the account settings (see image) As an effect, any time I want to download all messages for all accounts, I get an error message (authentication failed) for this 'ghost account' which is about right as the mail account is now non-existent.

As I cannot select the account in the side bar, the account settings - when selected- will point to another - active- account and none of the actions in the settings menu will pertain to the account to be deleted.

I would be grateful for any tips on how to get permanently rid of the account.

Asked by andre.viergever 2 hours ago

Thunderbird do not restore tabs on startup

Hello, I'm running 68.12.0 (64-bit) on mac, and problem is that after close/open thunderbird do not restore previously opened tabs. I tried manipulating with session.json… (read more)

Hello,

I'm running 68.12.0 (64-bit) on mac, and problem is that after close/open thunderbird do not restore previously opened tabs. I tried manipulating with session.json that lives in profile directory - no luck. I can see that file content is correct - json is valid, it represents tabs that were opened. I tried removing file, opening new tabs, closing/opening TB - no luck. File is correct but TB seems to be ignoring it.

So if anyone has idea how to debug this further - let me know please.

Asked by dzinevic 3 hours ago

Thunderbird

I was looking at my Thunderbird profile and noticed that the Server Name was an old one, so renamed it. Now all the folders I had in my inbox have disappeared. I can stil… (read more)

I was looking at my Thunderbird profile and noticed that the Server Name was an old one, so renamed it. Now all the folders I had in my inbox have disappeared. I can still see them in the Inbox.sbd folder. Also all the Sent and many Inbox emails are also missing. Would appreciate any help in restoring them. Thanks.

Asked by mikeuxe 3 hours ago

Random characters in the attachment filename

When sending an email using thunderbird with greek filename attachment and received by microsoft outlook, the filename is changed to something with random characters(lett… (read more)

When sending an email using thunderbird with greek filename attachment and received by microsoft outlook, the filename is changed to something with random characters(letters) and the symbol % You can see the photo attached. The original filename was θεμιςΜπολλας

Thank you very much.

Asked by themisbollas 6 days ago

Last reply by themisbollas 5 hours ago

Thunderbird 78.2.2

Hi guys ! I have updated the 78.2.2 version and deeply upset having done so :( i have been using this mailing system 24/7 being my bread and butter but seen a lot of … (read more)

Hi guys !

I have updated the 78.2.2 version and deeply upset having done so :( i have been using this mailing system 24/7 being my bread and butter but seen a lot of defaults on this version.

firstly in my address book the lists that contain lots of recipients <<search is not working>> and when i scroll up or down the pointer the <screen>> goes snow white !!!!

secondly i used to drag and drop an existing contact from my address book into my several lists this is not longer working , i get the stop signal and i have to do it now manually.

thirdly when a sender was not existing in my address book i used to open up a new contact with his details, and particularly his mail address. then on the incoming mail screen the name of sender that i have had added in my book was by default changed and appeared in the correspondence column. now this is not happing longer :(

guys i love thunderbird and i cannot live with anything else have done so much work on it.

is there going to be a new release that will fix all those bugs ?? i am sure there are more to be discovered

thank you all #keepupthe goodwork

Asked by stefanos 4 days ago

Last reply by stefanos 5 hours ago

Address book lists

My Thunderbird was updated from 68.12 to 78.2.2 today, I have discovered I can't add multiple contacts to a list. Is this a feature or a flaw? Many Thanks in advance … (read more)

My Thunderbird was updated from 68.12 to 78.2.2 today, I have discovered I can't add multiple contacts to a list.

Is this a feature or a flaw?

Many Thanks in advance

Asked by craig.anketell 6 hours ago

Can't receive email on Thunderbird

Hi there, I wonder if you can help. I have tried everything that has been advised on the community chat, but still can't receive any emails to Thunderbird. It was workin… (read more)

Hi there, I wonder if you can help.

I have tried everything that has been advised on the community chat, but still can't receive any emails to Thunderbird. It was working and then it suddenly stopped... I can send on Thunderbird. I can send and receive on my phone and on the web.

I have done the following:

  • Made sure "allow less secure... is on" CHECK
  • Updated Thunderbird CHECK
  • Got rid of large emails CHECK
  • Changed from pop to Imac (?) COULDN'T DO
  • Changed to OAuth2 password DIDN'T WORK
  • Restarted CHECK

It's been a couple of days now and still not working, any advise would be greatly appreciated!

Thanks, Rachel

Asked by rachel20 1 week ago

Last reply by rachel20 7 hours ago

Claification on Private Keys Storage

I read the following text from the FAQ but still have some questions about how it works. Assuming you don't have a Master Password, are those Private (Secret) keys are st… (read more)

I read the following text from the FAQ but still have some questions about how it works. Assuming you don't have a Master Password, are those Private (Secret) keys are stored not encrypted? In one sentence it says they are protected with a random password when imported and in another it says they are unprotected if there is no master password. If they are not protected (encrypted) without a master password being present, what happens when you add one? Do they then get encrypted with that random password? Also what happens to versions that were stored in plaintext?

How is my personal key protected?

At the time you import your personal key into Thunderbird, we unlock it, and protect it with a different password, that is automatically (randomly) created. The same automatic password will be used for all OpenPGP secret keys managed by Thunderbird. You should use the Thunderbird feature to set a Master Password. Without a master password, your OpenPGP keys in your profile directory are unprotected.

Thanks

Asked by AZBigDog 7 hours ago

Mozilla Thunderbird 78.3.1 broke +ALL extensions

TB 78.3.1 did not crash following the latest upgrade. But, following the upgrade all my add-ons/extensions have been deemed "incompatible. Of note, I had maybe two of 13 … (read more)

TB 78.3.1 did not crash following the latest upgrade. But, following the upgrade all my add-ons/extensions have been deemed "incompatible. Of note, I had maybe two of 13 add-ons/extensions that were disabled when the current release thread began twelve weeks ago. Today, each and every add-on/extension is now disabled. Was this the "plan" or is this an error?

= = =

Is there an easy way to revert to a prior release which was bug-free for me and where only 2 of 12 add-ons were disabled?

Asked by TedT_USA 9 hours ago

Last reply by TedT_USA 8 hours ago

Server and Thunderbird deleting emails

I have recently discovered that whenever I delete an email in Thunderbird, it is also deleted on the server I am using. I have a Verizon.net account on the aol.com serve… (read more)

I have recently discovered that whenever I delete an email in Thunderbird, it is also deleted on the server I am using. I have a Verizon.net account on the aol.com server.

Asked by peggywh 3 days ago

Last reply by peggywh 8 hours ago

Importing Address Book

I have Thunderbird 68 installed on one PC and just installed Thunderbird 78 on another. I was able to configure all the mail accounts etc. OK but having problems with the… (read more)

I have Thunderbird 68 installed on one PC and just installed Thunderbird 78 on another. I was able to configure all the mail accounts etc. OK but having problems with the Address Book. I exported them from Thunderbird 68 (2 files) and that seemed to go OK. I then tried to import them into Thunderbird 78 and it gave some errors but it also created duplicate Address books. 2 Personal and 2 Collected.

How do I have them imported and saved into the Address books that are already there?

Any tips to get this to work?

Thanks

Asked by AZBigDog 8 hours ago