Thunderbird Community Forum

I am trying to migrate my Thunderbird account from PC Windows 10 to a new PC Windows 11. The installation selects my provider and settings correctly but when I try and sign in, I get the above message. I have not the first idea where to start there. any help would be appreciated. I still have a copy on a windows 11 laptop that I can use to enter settings, but I can't get that far with the installation. Any help would be greatly appreciated.

The functionality of the addressbook is very frustrating to me.

I have about 1000 contacts in my addressbook, which I'd love to sort into groups. And when writing an email to a certain group, I would like to display the list of that group in the sidebar of the Email. However, this is only possible when I make a new addressbook for each group, because only addressbooks are displayed as a list with all the contacts contained.

Now most of my contacts are in several different groups/addressbooks (for example, "Steve" is in my "hiking" group and also in my "work" and "neighborhood" group). However, one contact can only be in one addressbook. Meaning if I want to add Steve to the different groups/addressbooks, I have to copy his contacts three times to be able to put him in the three different groups/addressbooks. Doing this for all the contacts I have, it would get cluttered very much, very soon. Which I find super frustrating because it can get very confusing and it just seems so unneccessary. The other frustrating thing about this is, you can't just copy a contact, but you have to create a contact manually each time or via the "save email" button in received emails. But the latter can also be confusing because the format of the saved contact can vary; Steve can either be "Steve Smith" one time, but also "NameIThoughtWasCoolWhenIwas12@narf.org" another time.

What I'd love to have is ONE profile for each contact where I can put in all the information I have/need/want and that profile can be part of several different groups. If a contact has more than one email in their profile (i.e. privat, work), I'd ideally be able to attach one email to one group and another email to a different group. And obviously, the group can also be displayed as a list in the sidebar while writing an email (just like addressbooks are now).

I don't know how it can be implemented (keywords, tags?), but it would be great if it was possible.

I also don't know if it is possible already and I'm just to slow to get it. So if anyone knows a) how to add a contact to several addressbooks without having to copy the contact each time or b) how to display a mailing list as a list in the sidebar, I'm all ears.

Hallo,

ich bitte um Hilfe, seit dem letzten Update von Thunderbird auf 159.0 (64-Bit) sind meine Mailaccounts verschwunden. Eins konnte ich wieder einrichten, das von T-Online bringt als Fehler ständig "Fehler bei der Authentifizierung" obwohl alles korrekt ist. Thunderbird kann sich automatisch die Serverdaten für IMAP holen, aber sobald ich das Passwort eingebe kommt der Fehler. Das Passwort habe ich jetzt bereits geändert, dennoch funktioniert es nicht. Was kann ich tun?

When I move messages I want to save to local folders I have created, sometimes they are greyed out, and back in my Inbox

This also happens in the Sent folder

Hello,

I'm very fond of Thunderbird (using it only for agenda, but a lot) and I think that a new practical function would be to be able to paste plain text (= without formatting) with the right click of the mouse into an agenda cell.

As I add a lot of events and text into the agenda cells directly from websites or documents, I'm always getting the original formatting that I don't need and can look quite bizarre.

Plain text could harmonize everything. I know I could select the text and reformat it in Thunderbird but it's adding unnecessary steps.

Thanks in advance for the consideration of my proposal, thank you developers, and have a good day !

I have had to give up trying to use thunderbird as it constantly hangs for ages or completely freezes and is frankly unusable. Tried both the system and flatpack versions and it is the same.

Is this a known issue and are you doing anything about it?

It looks good if only it would work!

Can you offer any advice?

Geoff

PS full version is 1.153.6.0esr+linuxmint1 but the dialog box will not accept it.

I have had problems accessing my email server (EveryMail). Problem started about 2 weeks ago. Was no problem before. I am using unified folders. Sometimes a folder property (inbox for instance) shows all email accounts but nothing selectable. Other times an account might have only inbox selectable, other times all account labels are visible. Selecting options for deleted folder only shows inbox for most email accounts. Similar for spam.

Hello,

I was composing a message in TB 159.0 when a shower of duplicate messages appeared. Each message in the central pane was present eight or ten times. In my Tools menu I have an option to Remove Duplicates, I think it's an extension I installed years ago but I can't remember clearly. When I ran it a popup appeared telling me no duplicates could be found, which is ridiculous.

I restored my profile from backup and the problem went away.

I would like to know how I can avoid this issue in the future and, if it happens again, how I can eliminate the duplicates,

Alan.

Unable to log in at server. Told: Probably wrong confid, username, Password. Can't proceed, don't know what to do! Perhaps nearly there? Need your help. Thank you.

I rarely do any detail adjustments, if any, to Thunderbird so I am completely at sea on it! I have not been able to identify my Thunderbird version but must be recent.

I think I have managed to get almost there but need your help. I have so much to do but can't proceed with the work that desperately needs doing.

Your help would be much appreciated. I am not a natural PC worker, I have managed to extract myself from MS Windows because I don't need all their diverse complicated bits of software. I just want to get on and do the things that really matter. Linux, Thunderbird have been doing all I need. Using Linux and Thunderbird is a breath of fresh air Malcolm Sanderson.

Since yesterday when I open Thunderbird to check my bigpond emails on my laptop I get a message that says "Enter your password for mail.bigpond.com" - I've never had to enter a password in all the many years I've been using Thunderbird on my lap top. I can get the emails on my phone and on Telstra webmail but I prefer Thunderbird. Also get a message that says "Mozilla Thunderbird login timed out" When I put in the password I use for Telstra webmail it says "Host contacted sending login information" but then I get another message Login to mail.bigpond.com with user name [redacted] @bigpond.net au failed Retry...

Not sure if this is connected to not getting emails on my phone for a week and going in to Telstra yesterday where they fixed that problem...

WIN10のPCで、Thunderbirdを長年使用してきました（ささやかに寄付もしました）。３年前に故障したのでHPのPC（WIN11、M2のSSD内蔵）に変え、Thunderbirdをインストールした時にはそのまま何の支障もなくメールが開通したのですが、今回多分内蔵のM2のSSDの不調でか、WIN11が立ち上がらなくなりました。他のSSDに差し替えたところ、ネットその他のソフトのインストールや動作は回復したものの、Thunderbird による so-net のメールやり取りができなくなりました。 「メッセージ受信」しても「サーバーpop.so-net.ne.jpとの接続で認証に失敗しました」となってしまいます。何回か試し、DLし直したり、「認証方式がOAuth2になっているか」確認したりしても原因がわかりません。メルアドは「kjm@cf7.so-net.ne.jp」です。一つ思い当たるのは、インストールし直した時だったかに、「パスワードを入力」という画面が出てきたことです。前回の時はなかったので、自分のメモにもありません。新たに今はパスワードを入力するようになったかと、それなりのワードを入力したものの、「パスワードが違う」とはねられました。 このメルアドはいくつもの認証先や連絡先であり、このまま使用できなくなるのは大変困ります。どうか解決方法があればお教えください。メールが受信できない相談なので、お返事はこのページに表示されるのでしょうか？ ちなみに、苦し紛れに別のメールソフトをＤＬし受信しようとしましたが、やはり「認証に失敗しました-ERR[AUTH]Authentication failed.」となって受信できませんでした。

I empty the Spam folder regularly. However, usually shortly after, everything I deleted is back in the Spam folder again, along with any new spam emails. I have to go through all of them again each time to be sure there is no legitimate email in there as well. Why do the spam emails come back into the spam folder after emptying the spam folder?

Thunderbird does not display the icons like inbox, sent, etc at startup. I reinstalled the client and everything worked but when I restart it does show the icons or my mail. What setup am I missing?

Updating to the most recent [159.0 (64-bit)] update zapped my email account (gmail) settings. No, I haven't tried troubleshoot yet or re-entering all my IMAP settings. :) (I will when I can shoehorn the time.) My installation (64-bit) on the appropriate Windows version has had no problems for years, & updates have worked consistently (through both ap & OS updates, until this specific update.

My question right now is, has anyone else run into problems with this issue? I know it's not that much to go on, but I'm in a hurry & need to see if anyone else has experienced it.

TIA for any/all info. :)

Bill N.

For various reasons related to password confusion I decided to delete an existing gmail account from Thunderbird 153.6.0esr 32-bit. I then tried to open it again using the existing email address (having done this many times before with no problem).

But I get stuck at this stage as I am waiting for a popup and nothing comes. I've tried deleting history and cookies, changing browsers, checking OAuth2, etc as suggested in various places, but still I get this spinning wheel going on and on.

Any suggestions?

Why do different emails come in at different magnifications? I get emails from a real estate agent that I have to do a control & + to zoom in on the email so I can read it normally. Why is there not a setting to have all emails at one "zoom" setting? It would be really helpful!! Especially for us older users. Also, when I add a folder to my email, why can't I add it to the list of folders already there by default? Right now I have to add the folder to the inbox and then drag it down to the other folders. When I do this they don't go alphabetically, they go to the bottom of the list. They should drop into alphabetical order. Thanks for your help.

tl;dr: I'd like to argue that a user who executes the archive action has seen the email in question, and that executing this action means that the email is no longer "newly downloaded" and doesn't deserve the highest of visual markings anymore.

We're not talking about the read/unread bit here (the green dot and the grey numbers in the folder pane). We're talking about the "newly downloaded" aka. "new and unseen" bit (the yellow star/rhombus and the blue numbers in the folder pane).

When a new email arrives, it's marked as "newly downloaded" and the inbox lights up blue because of it. Fair enough. It's also unread, of course. I often archive emails right away without opening/reading them. But I have seen the subject line of course, and I have a pretty good idea of what the email is and why I don't read it. I have the message pane disabled, so I can easily select an email without it being displayed and being marked as read. In the past, I used the message pane combined with that "mark as read after 1min" setting.

Now when I archive the message, the archive folder lights up blue and when I go in there, the email that I just archived has a star/rhombus. But I don't want my archive folder to look interesting with a blue color only because I just moved an email into it. All the blue colors are supposed to be for things I haven't seen yet and still need to look at. In fact, any email I move to a place should not be able to make that place look blue. Blue color should be for things that appeared for other reasons.

I'm aware that switching folders (e.g. away from inbox and back to it) or restarting Thunderbird will clear this "newly downloaded" bit. But I'm not doing that. I stay in the inbox, I get emails, I read them or archive them immediately. And when a folder on the left lights up in blue (that can happen thanks to my filter rules), then I take a look at that one as well. My Thunderbird application runs for weeks.

New PC, Win 11, Adresses are imported, When starting new Mail, Autofill adress does not work, adressbooks is working- I find the adress there, with a klick on the adress I can start a mail- but automaticall fill in is not working. what can I do?

Thanks for a clue and help