I've accidently deleted my personal profile (bookmarks, extensions, etc)

The Firefox icon on the taskbar on my PC suddenly appeared to have a 'rosette' stuck to it. I didn't understand what was happening? I decided it was not relevant to me a… (read more)

The Firefox icon on the taskbar on my PC suddenly appeared to have a 'rosette' stuck to it. I didn't understand what was happening? I decided it was not relevant to me and while I was attempting to get rid of it, I unintentionally deleted my personal profile in "Profiles"! This contained many important bookmarks and the important password manager extension. I am not very technical, but please can you show me how to recover my profile? Many thanks, Norman Clarke

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I can't login to my x.com account from 115.35.2esr

Hello! I can't login to my x.com account from Firefox 115.35.2esr on Windows 7 SP1. I'd was stay logged in many years before I accidentally clear my cookies. And now I ca… (read more)

Hello! I can't login to my x.com account from Firefox 115.35.2esr on Windows 7 SP1. I'd was stay logged in many years before I accidentally clear my cookies. And now I can't login. It just reloaded input form when I type my login and press "Next"button. I tryed login from Private mode, I tryed to disable all addons. Nothing helped. But I still can login/logout from Firefox 140.10.2 on Windows 11.

In Firefox console I see

errors [ {…} ] 0 Object { code: 399, message: "Could not log you in now. Please try again later. g;177706962260066684:-1778241640627:geToqptptoIvemMOHotwS0TF:1" } code 399 message "Could not log you in now. Please try again later. g;177706962260066684:-1778241640627:geToqptptoIvemMOHotwS0TF:1"

and

Corporate Policy: Skip unsupported function name "identity-credentials-get"

Can anyone help me to fix it?

Open 3 9

Some sites/pages have messed up characters

See attachment, some sites are not loading correctly at all, which ironically includes the mozilla sign in page. I also noticed it on camelcamelcamel.com. See attachments… (read more)

See attachment, some sites are not loading correctly at all, which ironically includes the mozilla sign in page. I also noticed it on camelcamelcamel.com. See attachments.

I already tried clearing cookies etc. Unchecking the "allow sites to choose their own fonts" fixes it but obviously I don't really want that disabled. I switched off Chrome recently so I'm already quite disappointed tbh.

Open 2

Facebook will not connect at all

For 24 hours now I have not been able to connect to Facebook via Firefox browser on my laptop at all. I can connect on my phone, but not my laptop. I've made sure there… (read more)

For 24 hours now I have not been able to connect to Facebook via Firefox browser on my laptop at all. I can connect on my phone, but not my laptop. I've made sure there are no extensions on my browser, my firewall is off, all cookies and cache have been cleared, I even Uninstaller Firefox and reinstalled it. When I try to bring up Facebook, nothing happens. It won't even bring the page up. All other websites work fine. I can't even bring up Facebook to clear the caches in Facebook per the troubleshooting guide. It says to open Dacwbook and click the lock on the address bar, but I can't even open Facebook. What am I missing here?

Open 3

I am unable to request refund for vpn

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do… (read more)

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do not work. I have been unable to make a request.

Open 2

pin folders tabs in bookmark

Can you enable members to pin there folders and pages in the bookmark bar so that it looks neater and can fit more pages and folders etc, even multiple pages and folders … (read more)

Can you enable members to pin there folders and pages in the bookmark bar so that it looks neater and can fit more pages and folders etc, even multiple pages and folders together same as the tab bar,

also allow more power to open and use more tabs at the same time upto as many as will fit on page, 50?

i use manual traffic exchanges, which i have to surf and change tabs regulary and faster to surf more manual traffic exchange websites, we need this to build up free advertising credits to promote our programes and business opportunities.

Also can i add all my GMAIL, yahoo mail and notepad accounts together in 1 fixed pinned dropdown tab instead of using up multiple tabs.

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The GPU is not working properly...intel core i7 1185g7

The GPU isn't working properly... I've attached screenshots of the browser I have installed. If needed, I can take any logs, etc. It's very frustrating - I have a fairly … (read more)

The GPU isn't working properly... I've attached screenshots of the browser I have installed. If needed, I can take any logs, etc. It's very frustrating - I have a fairly old processor and its GPU isn't working properly! If needed, I can create a thread on the forum and attach any information about my system. Sorry if I'm in the wrong place! Best regards, and thank you for the best browser in the world!

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can no longer add, edit, tag, or remove bookmarks - when I click on the icon, no dropdown appears

I can't figure out which topic to use for this but I can't submit it without one. When I click on the star icon in the address bar the star icon is filled in, and existin… (read more)

I can't figure out which topic to use for this but I can't submit it without one.

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks do show with the filled-in star icon and they work. But I no longer get a dropdown where I can assign a folder, edit, tag, or delete an existing bookmark, and the pages I've tried to bookmark don't show up in Recently Bookmarked so they haven't been added. I don't know if it has something to do with the toolbar?

Nothing I can find online helps. The places.sqlite file in my profile is not read-only, and I refreshed Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my New Tabs page) and that made no difference. The only extension I use is UBlock Origin. Changing profiles did not help. This is on my personal laptop and no organization controls my settings.

I stay up to date on Windows 11 and Firefox updates. I do use a VPN but it never interfered with bookmarking functionality before. (I see Firefox offers a free one now but I've got a couple of years left on my paid subscription).

I asked the community but got no replies. (I did "reply" to add more information which no longer applies, and I can't seem to delete the "reply".)

Thanks in advance for any help!

Open 3

my laptop crashed and now all my search history for my laptop is gone.

help me restore my open windows. this has also happened a couple times before and its very frustrating when i have tabs open to read/refer to later or am in the process … (read more)

help me restore my open windows. this has also happened a couple times before and its very frustrating when i have tabs open to read/refer to later or am in the process of reading and then i have to try and find them all again.

Open 1

I tried to remove the new profiles' & all my data disappeared, including hundreds of bookmarks. help me revert and restore to the account that I had !had

I tried to remove the new 'profile'. I don't want it. now ALL my data, settings & bookmarks are GONE ! Help me revert to & restore the previous account settings !… (read more)

I tried to remove the new 'profile'. I don't want it. now ALL my data, settings & bookmarks are GONE ! Help me revert to & restore the previous account settings !!!!!

Open 1

Spectrum says the email no longer workds with firefox

bold text I have been haveing trouble with my Spectrum email account (mail.twc.com)) Today I talked to a tech and she said they no longer are compatible with Spectrum. … (read more)

bold text I have been haveing trouble with my Spectrum email account (mail.twc.com)) Today I talked to a tech and she said they no longer are compatible with Spectrum. You log in and it says feature unavailable. They suggest using Google. I hate Google. It is just one giant ad machine. Their email is barely tolerable. They also said the reason they haven't fixed the issue is because they say Google is going away soon.

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Unable to search via pressing "enter" as of update 151.

As of the update that happened this morning, I can no longer use arrow keys to navigate to suggested results in the search bar, nor can I use the enter key to execute the… (read more)

As of the update that happened this morning, I can no longer use arrow keys to navigate to suggested results in the search bar, nor can I use the enter key to execute the search.

I've disabled all my extensions and restarted Firefox, which didn't help. I've restarted my PC, which didn't help. My work laptop is running 150.1 (with almost all the same extensions, running under the same Mozilla account) and everything works fine.

Additionally, several dropdowns have broken, which I have attached an image of. It's making debugging this very difficult!

Open

i CLICKED ON YOUR UPDATE and NOW ALL my BOOKMARKS are gone

I installed your update today and yesterday - 2 update per week??????????? I had a desktop that had my ICONS bookmarks such as Homedopt, Mendards, Amazon, TractorSupply… (read more)

I installed your update today and yesterday - 2 update per week??????????? I had a desktop that had my ICONS bookmarks such as Homedopt, Mendards, Amazon, TractorSupply, CubFoods, Samsclub and 16 others and now it's all gone ---- I am PISSED. How do I go back to what I had ????????? I can't figured out to install bookmarks ICONS on a blank screen. When I pulled my a HOMEPAGE I did have my bookmark ICONS on that screen. NOW I get is websites I looked at 3 or 5 minutes ago. WHAT Gives? Do you guys (Developers) have contestant every week as to who can add a . or a , someplace??????? to add a update??????? I how do I get back from where I started 5 hours ago or yesterday. I want my bookmarks on a BLANK Screen Again. How do I get there???????

Thanks, I had this all dialed in and now it's gone. Windows 11

Open 1