Showing questions tagged:

I changed my email password and can access my email on webmail, but not using my thunderbird app.

Okay. So, I changed my email password on my email server, HIS.COM (Heller Information Services, a local email server company in Bethesda, MD.) I am able to access my em… (read more)

Okay. So, I changed my email password on my email server, HIS.COM (Heller Information Services, a local email server company in Bethesda, MD.) I am able to access my email on webmail, (which I hate to use), on both my laptop and on my desktop. Yesterday, I could access it on my desktop, but not my laptop. Just now, I was trying to uninstall and install Thunderbird on my laptop and it would keep just rebooting my old non-working program. Then, the worst possible thing happened. By screwing around on my laptop program, I somehow knocked out my desktop Thunderbird, and it no longer works. I am happy to pay for help. I just made a donation. I need someone to call me and walk me through this. I think I changed something that I cannot change back.

You cannot email me. It DOES NOT work

Gerald Weaver [edited phone# from community support forum]

Open

ThunderBird: Default App Settings

When clicking any hot link in an email, whether FB or a web retailer email, etc. this message pops up: "This file does not have an app associated with it for performing t… (read more)

When clicking any hot link in an email, whether FB or a web retailer email, etc. this message pops up: "This file does not have an app associated with it for performing this action. Please install an app, or if one is already installed, create and association in the Default App Settings page."

At a loss for a solution here. Can someone please help. Thanks.

Open 2 1 133

Adding hotmail (live, outlook) accounts to Thunderbird

I have been trying to add my accounts to Thunderbird and had good success with gmail but wasn't able for Microsoft accounts. As I said in another thread (can't find the m… (read more)

I have been trying to add my accounts to Thunderbird and had good success with gmail but wasn't able for Microsoft accounts. As I said in another thread (can't find the message anymore), I have 2 microsoft email account (one live.ca and one hotmail.com) and they both don't work. I was able to add them in Outlook desktop app and EM Client (a non open source software i'd rather not use) through IMAP with success. IMAP is activated in both accounts and as per Microsoft documentation the server is supposed to be outlook.office365.com on port 993. eM Client magically discover IMAP settings to imap-mail.outlook.com instead. Thunderbird opens an OAuth page and then it redirects from microsoftonline.com to localhost and fail with "Unable to connect".

2FA not activated in one account, if that matters. I have nothing running on port 80 if that matters.

Open 2 6

I have accidentally opened up hundreds of mail I meant to delete. I cannot access my emails, Thunderbird keeps failing to respond. I have tried closing each tab but I cannot tell what is going on. Help please

I have accidentally opened up hundreds of mail I meant to delete. I cannot access my emails, Thunderbird keeps failing to respond. I have tried closing each tab but I can… (read more)

I have accidentally opened up hundreds of mail I meant to delete. I cannot access my emails, Thunderbird keeps failing to respond. I have tried closing each tab but I cannot tell what is going on. Help please. I can't give the version as it doesn't respond to any instructions

Solved 2

moved to a different disk drive

I have moved my Thunderbird data from drive C:\xxx\Thunderbird to N:\xxx\Thunderbird. The Thunderbird program remains on "C:\Program Files\Mozilla Thunderbird" How do I t… (read more)

I have moved my Thunderbird data from drive C:\xxx\Thunderbird to N:\xxx\Thunderbird. The Thunderbird program remains on "C:\Program Files\Mozilla Thunderbird" How do I tell Thunderbird to find its data on the N: drive?

     Thank you,    Art Lieberman
Open 4

(Revisted) Thunderbird is being managed by your organisation CAUSE: Bitdefender

This is a continuation of the thread - [is being managed by your organisation CAUSE: Bitdefender] The solution of deleting the Registry Key does not work. It simply come… (read more)

This is a continuation of the thread - [is being managed by your organisation CAUSE: Bitdefender]

The solution of deleting the Registry Key does not work. It simply comes back after reboot. I have engaged with BitDefender support and they suggested the same thing - they also added to uninstall TB which I am not going to do.

The issue is that the BitDefender extension is not installed in a normal way, and cannot be removed. The settings in BitDefender do not make any difference, I cannot change settings in a Thunderbird account eg change a folder location, it looks like it works, but it actually does not.

I did find in the about:config extensions.webextensions.uuids key has the bdThunderbird@bitdefender.com entry but there is no indication as to what other strings belong to the entry and I do not to mess things up.

I do realize this is a BitDefender issue, and i did follow up with their support but I am wondering if anyone has solved this annoying issue.

Thanks

Open

A Theme is causing problems

Hi I am a theme girl and have tried many over time. I had never used the Dynamic Theme which is supposed to change from day to night along with what it's doing outside.… (read more)

Hi I am a theme girl and have tried many over time. I had never used the Dynamic Theme which is supposed to change from day to night along with what it's doing outside. It was kind of bland (sorry to the creator) so I tried to change it to another one and it worked just fine. When I came back to my computer it had changed back to the Dynamic one again. Again I changed it then it was back again. Yesterday I actually removed it from my list of addons and now it's back again. How do I stop it? Thanks for any help. ♥

Thanks

Moderator note: Moved to the Thunderbird Desktop forum from the Firefox Desktop forum.

Open 4 22

не отправляются письма gmail.com

Перестали отправляться письма с почтового ящика gmail.com. Соединение с сервером исходящей почты не устанавливается. Разные порты и способы шифрования уже пробовал. помог… (read more)

Перестали отправляться письма с почтового ящика gmail.com. Соединение с сервером исходящей почты не устанавливается. Разные порты и способы шифрования уже пробовал. помогите решить проблему. Спасибо.

Open 1

Deleted folder, containing subfolders, from Local Folders

Hi all, Unfortunately I deleted a folder, containing a lot of subfolders from my Local Folders. If possible I would like to restore the folder, including the subfolders. … (read more)

Hi all,

Unfortunately I deleted a folder, containing a lot of subfolders from my Local Folders. If possible I would like to restore the folder, including the subfolders.

Any help is much appreciated.

Kindest regards, Leo.

Solved 17 12

latest version of thunderbird for Linux mint??

I see that MS Exchange server support is available in Thunderbird version 145 and above. I have a Linux Mint PC which is version 140 which when I try to upgrade I'… (read more)

I see that MS Exchange server support is available in Thunderbird version 145 and above. I have a Linux Mint PC which is version 140 which when I try to upgrade I'm told I'm on the latest version. Is there a version 145 and above for Mint and if so how do I upgrade it??

Thank you

Open 1

income messages take a long time, pop up in folder for a glimpse or short time, suddenly the folder is totally empty, all have gone

Hi, very nice of you to listen to my problem. It already startet some days ago when I realised that it took very much time to receive mails, in some the content still k… (read more)

Hi, very nice of you to listen to my problem. It already startet some days ago when I realised that it took very much time to receive mails, in some the content still kept hidden. To work with the about 60 mails listed in the Income-folder, and select some to read the text I was surprised to realize, that in the next moment the folder was empty, none of the mails could be seen on my Windows laptop. I had to switch to the mail-server with Vodafone to see me mails. This situation occured with all folders on 2 Laptops with Windows 10 and windows 11. What could I do ?

Open 1 1

I can't send a message from a shared email

Good afternoon. The message was composed using a translator I have 3 mail for work. 1 personal, 2 shared There are no problems with my personal email. I can't send messag… (read more)

Good afternoon.

The message was composed using a translator I have 3 mail for work. 1 personal, 2 shared There are no problems with my personal email. I can't send messages from two other emails, and I get an error

Error translation "Error sending message. Error sending mail. Mail server responded: Error: send AUTH command first. 1777978756-Gxds2c0SZiE0-r8k7j8Ju. Make sure the email address you specified in your account settings is correct and try again."

Open 4 14

got an update for thunderbird now have a different program removed all settings

got an update for thunderbird and ended up with a different program. the old one would boot into inbox could start with a new email and send right away. After the update … (read more)

got an update for thunderbird and ended up with a different program. the old one would boot into inbox could start with a new email and send right away. After the update it boots into address book can't find anything and want the old program back. Its not supposed to look like a browser with tabs the old one I could run from inbox knew where everything was, the new one looks like it was written by Microsoft. Two pounds of crap in a one pound bag. tell me from what you see how to find the app menu and version

Open 2

Which installed fonts will Thunderbird actually use?

I've been using Thunderbird for about two months now and I just realized that Thunderbird (150.0.1) seems to be unable (or unwilling) to use some of the fonts that are on… (read more)

I've been using Thunderbird for about two months now and I just realized that Thunderbird (150.0.1) seems to be unable (or unwilling) to use some of the fonts that are on the computer (Windows 10, plenty of RAM and disk space).

Let me explain that I don't send a lot of emails, and most of the ones I do send are just a few lines so I had not had any reason to bother with the font -- the default font was fine -- until today...

Today my experience with fonts in Thunderbird was extremely disappointing. It started when I was composing an email and I copied/pasted some text from a web page into the email. Rather than treating the pasted text as simply text to have in the default font, Thunderbird put it in some strange font and size. This might have been Thunderbird's attempt to use the font from the website but neither the font nor the size resembled the text that I had copied/pasted. That was when I noticed that Thunderbird does not let you choose the actual size but only offers the choice to make text larger or smaller. Making the text smaller was sufficient for that particular time.

As I finished the email, I tried to sign my usual signature. Thunderbird lets you choose the font but once I had chosen the font that I routinely use for my signature, I discovered that Thunderbird totally ignores the choice that it just let you make. Instead of displaying the signature in the chosen font, it displayed my signature in a plain sanserif font.

I could live with a limited choice of fonts -- I have used another program where the only choices were serif and sanserif -- but I cannot understand why Thunderbird would offer a font choice menu that includes all my installed fonts when it actually only honors three choices. The only fonts reliably used seem to be some generic sanserif font that Tunderbird calls Helvetica/Ariel, a generic serif font that it calls Times and another serif font it calls Courier.

The dropdown menu lets me choose any of the fonts I have installed, some of them display properly while composing the email, others don't. If I send the email to another of my email addresses, Thunderbird displays the text the same way -- some fonts are correct and some fonts get replaced with one of Thunderbird's generic fonts.

I'd really like to have all my fonts available -- but that doesn't seem to be possible with Thunderbird so I guess I need to figure out which fonts Thunderbird is willing to use.

Open 1