Unable to access .gov site in last few weeks
I've noticed within the last few weeks, I have been unable to access wisconsin.gov sites. Other sites, no problem. I access dmv.gov site to renew registration 12/22/22 just fine, but since then, I have been trying to access DMV.gov for information and the Department of Workplace Development (.gov) to process payroll forms and am unable to access ANY wisconsin.gov sites. What has happened? Same issue with my Android device which is synced with my Laptop's Firefox. My husband's Android phone which isn't using Firefox (same cellular provider) has been fine accessing these sites. Other things I've noticed: on my Firefox account page it shows squeeg Laptop for one device logged in (few minutes ago) and the same device but listed as Window Guy laptop also logged in (a year ago), not sure how long account has been showing the duplicate device. Also, I've been getting a pop up window occasionally that says my Samsung device (used for hotspot connection) is no longer connected, even though it is and allowing me to browse. Not sure if that is related. I haven't made any changes to privacy settings, security settings, etc. before this has become an issue. Please help, this issue is beyond my expertise.
Chosen solution
squeeg said
. . . I have been unable to access wisconsin.gov sites.
Please explain the problem in detail. What happens? What is/are the exact error message(s) ?
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
All Replies (1)
Chosen Solution
squeeg said
. . . I have been unable to access wisconsin.gov sites.
Please explain the problem in detail. What happens? What is/are the exact error message(s) ?
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}