Firefox Community Forum

Hello,

In the DevToolbox, the “Copy all as HAR” and “Create file...” functions are not working. It seems that in both cases, only empty space is placed in the clipboard and in the file (this has been happening since the last update).

Thank you in advance.

I live in Norway, and here I need to use a password to communicate with official offices. Whenever I want to log in, a list of three passwords appears. I have to remember that only one is right. Always, Firefox has a link to manage passwords. But when I go there, the wrong passwords are grayed out, and if I click on the delete symbol, only my valid password is deleted! How to manage the manage password page?

Hello, dear Mozilla support team :).

I have a question that has to do with the ever growing memory usage. I just found out the about:memory page in Firefox, which allows the users to manually free up the system memory by clicking the "Minimize memory usage" button. This is great and it does its job well, however for many years I've wondered why doesn't the browser clean up the memory taken by web pages like Twitch, Kick, Youtube, etc., which take a lot of memory, especially when people leave them open for hours, then when they close the tabs, the memory stays buffered until the browser has been completely closed.

The "Minimize memory usage" button does clean up the memory, so won't it be possible to implement such functionality that can be enabled/disabled somewhere in Settings, to allow the users to choose the browser to unload all memory taken by any tab when they close the tab, but not the whole browser?

This will help a lot, because I personally leave my PC and browser open for days, and sometimes I have to either close and re-open it, or go to about:memory and do a "Minimize memory usage" to free up the memory, that was taken few days ago by a single Twitch stream tab or some other tab, and the information in this buffer is absolutely pointless, but it sometimes takes all of my 96GB of RAM.

Thank you for any information on the subject :).

All the best, Borislav.

I have no idea which heading this goes under, but as the title says, when loading a page that needs consent for cookies, the dialog box momentarily flashes up on the screen and is then gone.

To add insult to injury I have to fire up another browser, go to the site and it then works, so this is specific to Firefox.

I can get this to work if I go into safe mode, but after that I am back to square one.

Now if this were any attachments I am using I could understand it, but I recently bought a new Laptop for a friend and installed a fresh copy of FF on it.

So given this is a virgin copy of FF with no attachments or anything else other than default settings, why does it exhibit the exact same behaviour?

Mozilla Firefox is very slow and even difficult to open.....I am using this browser since ten years and never had any problem....Please do the needful at your earliest...Thank a lot....RASIK MER

I'm trying to contact a seller on Etsy. I can't place the cursor in the text box to key in my message. I used to be able to do this with no issues, but apparently something changed for Firefox. The text box access does work when I try it on Chrome.

Hello. I recently made a purchase online, on a site that does have my credit card info. As expected, Firefox did autofill the address (which I've authorized), and it did not autofill the credit card number (whoch I've never authorized). However, the CVV and expiry date DID show up as autofill options.

According to following Mozilla page, the CVV is never supposed to be saved.

https://support.mozilla.org/en-US/kb/credit-card-autofill

I'd like to delete this information from Firefox, but there's no credit card field to delete under Settings->Privacy, presumably because I've never allowed it to be saved before.

This hasn't happened before, so far as I can recall. I'm working on an up-to-date Windows 10 machine, and running Firefox 144.0. I don't know when it updated last, but the "About" splash says it's current.

Thank you for your help.

I perform backups to both HTML and JSON every day from Bookmarks > Manage Bookmarks in Firefox Windows. I noticed some bookmarks missing yesterday and so i went to restore from the HTML first. It did NOT restore all bookmarks that I had on my Bookmarks Toolbar. I then tried using the JSON file. Same problem.

Does that export to HTML or JSON not backup everything?

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Greetings,

For many years, I could easily access My most important Bookmarks, from a button, located to the right of the FireFox search bar. Over approx. the past ten days, not only did My "Add-ons" NoScript, & Malwarebytes, that were located further to the right of the "Bookmarks Button" disappear, but also the "Bookmarks Button".

I found my add-ons still listed via the Extensions-Add-ons tab, but,.... I could not move them back to my "Tool Bar", nor could I activate them. I tried many different ways to get NoScript & Malwarebytes back to the Tool Bar, & Truthfully, I can not remember how I got them returned to the Tool Bar.

Now here's the Major Problem,..... I had No Need to Access my "Bookmarks contained in the Main menu" during this time period, nor did I notice that the "Book Marks Button" was gone.

Several days ago, I had to retrieve Data contained in the "Book Mark Menu", & I was absolutely Shocked to see that it was gone! There is literally Eight Years of Personal Data, Research, & More in that "Book Mark Section".

I took off work, after completing a Job, since last thurs., & after doing a lot of Chaotic Searching, I found that somehow, for some reason, Firefox decided to move my Access to the Book Mark menu, to the "Library", without Any Notice Whatsoever!

I Absolutely do not care for where they are now, nor the fact, that I have to go through a longer process just to Access them.

How do I return My "Book Marks Button" back to the Firefox Tool Bar?

I've been using the "Show shortcut when selecting text" feature in Firefox, where clicking the AI ​​icon after selecting text gives me quick options like "Quiz me," "Explain this," etc.

But I've run into a issue: after a certain FireFox update, when I select text and pick one of those options, Firefox does open the Copilot AI sidebar (which I've set as my default), but it doesn't actually do anything after that—it just shows the Copilot new task screen without sending the selected text or performing the action.

（I don't know why Firefox recognized my system as Windows 10, but in fact my system is Windows 11.） Firefox version: 144.0 (64-bit)

System Information Equipment specifications Device Name | DESKTOP-2S4H3VK Processor | Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz (2.59 GHz) Onboard RAM | 4.00 GB System Type | 64-bit operating system, x64-based processor Pen and Touch | No pen or touch input available for this display Windows specifications Version | Windows 11 Pro Version Number | 24H2 Installation Date | 2025/9/28 OS version | 26100.6584 Experience Windows Feature Experience Pack | 1000.26100.234.0

Ok - My Englisch is not the yellow of the egg, But - Ich habe Probleme beim Aufräumen der Lesezeichen. (I have problems with organisation of the Bookmaks) Meine SideBar zeigt 2x den Bereich "Lesezeichen-Menü" - keine Ahnung warum. (My SideBar shows 2x the Area "Lesezeichen-Menü" - I don't know why.) Ich möche meine Lesezeichen in Ordnern organisieren (I try to organize my Bookmarks in "Folders" by theme) Aber - wenn ich die Einträge verschiebe, sind sie doppelt vorhanden. (But - if I move the entries, they appear double) Wenn ich einen der doppelten Einträge lösche, sind beide weg! (If I delete one of the double entries, they disappear both!)

Kann sein, dass ich nicht verstehe, wie das organisiert ist ... (Maybe, I don't understand the organization of the entries)

Bitte helfen Sie mir zu verstehen, wie ich das zu verstehen habe (Please help me to understand, how I should understand organization of the Bookmarks)

Ich bin kein Programmieren, habe keine Ahnung, wie ich Firefox einstellen muss ... (CSS???/JS???) (I am not a programmer, I have no idea, how to adjust Firefox 144.0 (64-Bit) - by CSS/JS)

Ich bin nur User - und mag den Chrome / Edge / Internet-Explorer nicht. (I'm only User - and I don't like Chrome / Edge / Internet-Explorer).

Bitte helfen Sie mir ... (Please help ...)

With best sunny wishes Ruth

I have years of bookmarks that have disappeared and my history is missing. Firefox opens with the tabs that were open when it shut down. I really want my bookmarks back.