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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Since migrating from Hotmail to Outlook, I can't access my contacts list using Firefox, but can with Internet Explorer - what's wrong?

  • 2 valiny
  • 7 manana an'ity olana ity
  • 10 views
  • Valiny farany nomen'i Madscanner

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Since the migration from Hotmail to Outlook, I can no longer access my Contacts (now People) using Firefox. There is no problem when using Internet Explorer.

I have v21.0 Firefox, and have cleared cache and cookies.

What can I do next (apart from not using Firefox)?

Since the migration from Hotmail to Outlook, I can no longer access my Contacts (now People) using Firefox. There is no problem when using Internet Explorer. I have v21.0 Firefox, and have cleared cache and cookies. What can I do next (apart from not using Firefox)?

Vahaolana nofidina

hello madscanner, you could try to reset firefox and see if this will address the issue...

Hamaky an'ity valiny ity @ sehatra 👍 3

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Vahaolana Nofidina

hello madscanner, you could try to reset firefox and see if this will address the issue...

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Thanks - that's sorted the problem.