Thunderbird Community Forum

Hello there :)

I just merged all my CSV files from all my different emails into one big file. I managed to import it in TB, playing with the checkbox for the matching fields so far so good

but

some of my contact have 3 emails, and i need those. so i added a custom field in TB, for the 3rd email (cause the default in TB is 2 emails)

then, if i edit a contact, add a 3rd email to it, it all display ok in TB

the issue i have now, is if i export my adress book back to CSV, that 3rd email information is lost during the process. the "custom" field in the csv field is blank, and the "3rd email" i created in TB is nowhere to be found

anyone could tell me if it's a TB limitation, or if i'm doing something wrong? :)

many thanks,

Baptiste

Hello,

We are having a problem with migrating a profile to a new PC. We saved the profile on the old PC and then loaded it onto the new PC. When we open Thunderbird with the profile transferred to the new PC, all the mailboxes are displayed correctly and everything works as expected. Then when we close Thunderbird and reopen it, we see the mailboxes but in which no data is present. We have tried the procedure again by multiple means but we always end up with the same result.

However, this is a procedure that I have carried out many times within my company and I have never encountered this problem.

Do you have any suggestions please?

Thank you, Sincerely,

I cannot send an email through Thunderbird via my default Hotmail account (see attachment). Please can someone help.

Application Basics Name Thunderbird Version 128.5.1esr Build ID 20241202160748 Distribution ID Update Channel esr User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Firefox/128.0 Thunderbird/128.5.1 OS Windows_NT 10.0 26100 Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 2 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Memory Size (RAM) 15,7 GB Disk Space Available 261 GB Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (imap) imap.gmail.com:993 SSL OAuth2 smtp.gmail.com:465 SSL OAuth2 true account2 (none) Local Folders plain passwordCleartext account4 (imap) imap.gmail.com:993 SSL OAuth2 smtp.gmail.com:465 SSL OAuth2 true account5 (imap) outlook.office365.com:993 SSL OAuth2 smtp.office365.com:587 alwaysSTARTTLS OAuth2 true Libraries Library Status Expected minimum version Version in use Path RNP (OpenPGP) OK 0.17.1 0.17.1.MZLA.128.5.1esr.botan C:\Program Files\Mozilla Thunderbird\rnp.dll OTR Failed to load. OTR chat encryption will not work. - - - Calendar Settings Home Name Value Name Type storage Disabled true Username URI Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id3 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported true Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported Home Name Value Name Type storage Disabled Username URI Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id3 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported true Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported Home Name Value Name Type storage Disabled true Username URI Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id3 iMIP Disabled iMIP Account Organizer Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported true Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported Crash Reports for the Last 3 Days Report ID Submitted Remote Processes Type Count Isolated Web Content 1 GPU 1 Add-ons Name Type Version Enabled ID British English Dictionary (Darmeth) dictionary 4.8 true {d187b435-812e-4813-a93e-edccc4118f9d} Amazon.com extension 1.1 true amazondotcom@search.mozilla.org Bing extension 1.0 true bing@search.mozilla.org DuckDuckGo extension 1.0 true ddg@search.mozilla.org Google extension 1.0 true google@search.mozilla.org Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org Language: English (GB) locale 128.5.20241202.160748 true langpack-en-GB@thunderbird.mozilla.org System theme — auto theme 1.3 true default-theme@mozilla.org Dark theme 1.3 false thunderbird-compact-dark@mozilla.org Light theme 1.3 false thunderbird-compact-light@mozilla.org Security Software Type Name Antivirus Avast Antivirus Antispyware Firewall Avast Antivirus Legacy User Stylesheets Active false Stylesheets No stylesheets found Graphics Features Compositing WebRender Font Visibility Debug Info Windows Platform Asynchronous Pan/Zoom wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. 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igd12umd32 Subsys ID 13331462 RAM 0 GPU #2 Active No Description NVIDIA GeForce RTX 3060 Laptop GPU Vendor ID 0x10de Device ID 0x2520 Driver Version 32.0.15.6614 Driver Date 11-6-2024 Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_881a68749106a57c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_881a68749106a57c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_881a68749106a57c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_881a68749106a57c\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_881a68749106a57c\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_881a68749106a57c\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_881a68749106a57c\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_881a68749106a57c\nvldumd.dll Subsys ID 13331462 RAM 6144 Diagnostics AzureCanvasBackend direct2d 1.1 AzureCanvasBackend (UI Process) skia AzureContentBackend skia AzureContentBackend (UI Process) skia AzureFallbackCanvasBackend (UI Process) skia CMSOutputProfile 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Display0 1920x1080@144Hz scales:1.000000|1.250000 DisplayCount 1 HardwareStretching both=1 window-only=0 full-screen-only=0 none=0 error=0 OverlaySupport NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None SwapChainTearingSupport Supported GPUProcessPid 2804 Window Device Pixel Ratios 1.25 ClearType Parameters Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Font Visibility Debug Info Windows Platform WebGPU Default Adapter [object Object] WebGPU Fallback Adapter [object Object] Decision Log HW_COMPOSITING available by default D3D11_COMPOSITING available by default DIRECT2D available by default D3D11_HW_ANGLE available by default GPU_PROCESS available by default WEBRENDER available by default WEBRENDER_COMPOSITOR available by default WEBRENDER_PARTIAL available by default WEBRENDER_SHADER_CACHE available by default WEBRENDER_OPTIMIZED_SHADERS available by default WEBRENDER_ANGLE available by default WEBRENDER_DCOMP_PRESENT available by default WEBRENDER_SCISSORED_CACHE_CLEARS available by default blocklisted by env: Blocklisted by gfxInfo WEBGPU available by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION available by default VIDEO_HARDWARE_OVERLAY available by default VIDEO_SOFTWARE_OVERLAY available by default HW_DECODED_VIDEO_ZERO_COPY available by default VP8_HW_DECODE available by default VP9_HW_DECODE available by default REUSE_DECODER_DEVICE blocked by default: Blocklisted by gfxInfo BACKDROP_FILTER available by default CANVAS_RENDERER_THREAD available by default ACCELERATED_CANVAS2D disabled by default: Disabled by default failed by runtime: Disabled with non-zero canvas worker threads REMOTE_CANVAS available by default Media Audio Backend wasapi Max Channels 2 Preferred Sample Rate 48000 Roundtrip latency (standard deviation) 46.56ms (2.67) Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Speakers (Nahimic Easy Surround device) SWD\DRIVERENUM\{dd052805-d06a-4ac5-9629-329ff6a861e5}#Nahimic_BTLink&6&16c495e4&0 Disabled None default: F32LE, support: S16LE F32LE 8 default: 48000, support: 48000 - 48000 0 - 0 Speakers (Steam Streaming Speakers) ROOT\SteamStreamingSpeakers\0000 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Speakers (Virtual Desktop Audio) ROOT\MEDIA\0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Headphones (Oculus Virtual Audio Device) ROOT\MEDIA\0002 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Headphones (Realtek(R) Audio) INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_14621382&REV_1000\5&2a4b630&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Speakers (Realtek(R) Audio) INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_14621382&REV_1000\5&2a4b630&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Speakers (Steam Streaming Microphone) ROOT\SteamStreamingMicrophone\0000 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Headphones (Comiso E6) BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002\7&13830eaf&0&0000ABCD162D_C00000000 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0 Headphones (4- Grant's Buds2 Pro) BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&00010075_PID&0510\7&13830eaf&0&04292E3310CF_C00000000 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0 Speakers (Nahimic mirroring device) ROOT\MEDIA\0000 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Headset (Comiso E6 Hands-Free) BTHHFENUM\BthHFPAudio\8&361546f&0&97 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 8000, support: 8000 - 8000 0 - 0 Headset (Grant's Buds2 Pro Hands-Free) BTHHFENUM\BthHFPAudio\8&5994447&0&97 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 8000, support: 8000 - 8000 0 - 0 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Microphone (Realtek(R) Audio) INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_14621382&REV_1000\5&2a4b630&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Headset (Grant's Buds2 Pro Hands-Free) BTHHFENUM\BthHFPAudio\8&5994447&0&97 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 8000, support: 8000 - 8000 0 - 0 Microphone (Virtual Desktop Audio) ROOT\MEDIA\0001 Disabled None default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 0 - 0 Microphone (Comiso E6 Hands-Free) BTHHFENUM\BthHFPAudio\8&361546f&0&97 Unplugged None default: F32LE, support: S16LE F32LE 1 default: 8000, support: 8000 - 8000 0 - 0 Microphone Array (Intel® Smart Sound Technology for Digital Microphones) INTELAUDIO\CTLR_DEV_51C8&LINKTYPE_02&DEVTYPE_00&VEN_8086&DEV_AE20&SUBSYS_13821462&REV_10EC\5&2a4b630&0&0000 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 96 - 480 Stereo Mix (Realtek(R) Audio) INTELAUDIO\FUNC_01&VEN_10EC&DEV_0256&SUBSYS_14621382&REV_1000\5&2a4b630&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0 Headset Microphone (Oculus Virtual Audio Device) ROOT\MEDIA\0002 Enabled All default: F32LE, support: S16LE F32LE 1 default: 48000, support: 48000 - 48000 144 - 480 Microphone (Steam Streaming Microphone) ROOT\SteamStreamingMicrophone\0000 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Internal AUX Jack (Steam Streaming Speakers) ROOT\SteamStreamingSpeakers\0000 Disabled None default: F32LE, support: S16LE F32LE 1 default: 44100, support: 44100 - 44100 0 - 0 Environment Variables MOZ_CRASHREPORTER_DATA_DIRECTORY C:\Users\grant\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY C:\Users\grant\AppData\Roaming\Thunderbird\Profiles\zlbgygpg.default-release\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY C:\Users\grant\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini Important Modified Preferences accessibility.lastLoadDate 1539686065 accessibility.typeaheadfind.flashBar 0 browser.search.region AE dom.apps.reset-permissions true extensions.lastAppVersion 128.5.1 font.internaluseonly.changed true font.name.monospace.tr Consolas font.name.monospace.x-baltic Consolas font.name.monospace.x-central-euro Consolas font.name.sans-serif.tr Calibri font.name.sans-serif.x-baltic Calibri font.name.sans-serif.x-central-euro Calibri font.name.serif.tr Cambria font.name.serif.x-baltic Cambria font.name.serif.x-central-euro Cambria font.size.fixed.el 14 font.size.fixed.tr 14 font.size.fixed.x-baltic 14 font.size.fixed.x-central-euro 14 font.size.fixed.x-cyrillic 14 font.size.fixed.x-unicode 14 font.size.fixed.x-western 14 font.size.variable.tr 17 font.size.variable.x-baltic 17 font.size.variable.x-central-euro 17 general.useragent.compatMode.firefox true gfx.crash-guard.d3d11layers.appVersion 78.14.0 gfx.crash-guard.d3d11layers.deviceID 0x1c8d gfx.crash-guard.d3d11layers.driverVersion 30.0.14.9613 gfx.crash-guard.d3d11layers.feature-d2d true gfx.crash-guard.d3d11layers.feature-d3d11 true gfx.crash-guard.glcontext.appVersion 45.2.0 gfx.crash-guard.glcontext.deviceID 0x0116 gfx.crash-guard.glcontext.driverVersion 9.17.10.4229 gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11 false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11 true gfx.crash-guard.status.d3d11layers 2 gfx.crash-guard.status.glcontext 2 gfx.crash-guard.status.wmfvpxvideo 2 gfx.crash-guard.wmfvpxvideo.appVersion 91.11.0 gfx.crash-guard.wmfvpxvideo.deviceID 0x1c8d gfx.crash-guard.wmfvpxvideo.driverVersion 30.0.15.1277 gfx.direct3d.last_used_feature_level_idx 0 idle.lastDailyNotification 1733837254 layers.mlgpu.sanity-test-failed false media.gmp.storage.version.observed 1 media.hardware-video-decoding.failed false network.cookie.cookieBehavior 1 network.cookie.prefsMigrated true network.predictor.cleaned-up true network.trr.blocklist_cleanup_done true places.database.lastMaintenance 1733837254 places.history.enabled false places.history.expiration.transient_current_max_pages 112348 plugin.importedState true plugins.update.notifyUser true privacy.bounceTrackingProtection.hasMigratedUserActivationData true privacy.donottrackheader.enabled true privacy.purge_trackers.date_in_cookie_database 0 privacy.purge_trackers.last_purge 1733837254253 security.disable_button.openCertManager false security.disable_button.openDeviceManager false security.remote_settings.crlite_filters.checked 1634218152 security.remote_settings.intermediates.checked 1634218152 security.sandbox.content.tempDirSuffix {c7ee96ee-1553-4fa5-8f10-87394eb0297a} security.sandbox.plugin.tempDirSuffix {34e076b6-6e28-4898-b3b0-8d3f9e8f30b0} security.webauthn.show_ms_settings_link true signon.importedFromSqlite true storage.vacuum.last.content-prefs.sqlite 1732539398 storage.vacuum.last.index 2 storage.vacuum.last.places.sqlite 1731676995 ui.osk.debug.keyboardDisplayReason IKPOS: Touch screen not found. Important Locked Preferences fission.autostart.session true Places Database Accessibility Activated false Prevent Accessibility 0 Accessible Handler Used Accessibility Instantiator Library Versions Expected minimum version Version in use NSPR 4.35 4.35 NSS 3.101.1 3.101.1 NSSSMIME 3.101.1 3.101.1 NSSSSL 3.101.1 3.101.1 NSSUTIL 3.101.1 3.101.1 Sandbox Content Process Sandbox Level 0 Effective Content Process Sandbox Level 1 Win32k Lockdown State for Content Process Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level 1 Startup Cache Disk Cache Path C:\Users\grant\AppData\Local\Thunderbird\Profiles\zlbgygpg.default-release\startupCache\startupCache.8.little Ignore Disk Cache false Found Disk Cache on Init true Wrote to Disk Cache false Internationalization & Localization Application Settings Requested Locales ["en-US"] Available Locales ["en-GB","en-US"] App Locales ["en-US","en-GB"] Regional Preferences ["en-ZA"] Default Locale "en-US" Operating System System Locales ["en-ZA","en-US"] Regional Preferences ["en-ZA"] Remote Debugging (Chromium Protocol) Accepting Connections URL Printing Modified print settings print_printer PDFCreator print.more-settings.open true print.printer_ET-2850_Series(Network).print_footercenter print.printer_ET-2850_Series(Network).print_footerleft print.printer_ET-2850_Series(Network).print_footerright print.printer_ET-2850_Series(Network).print_headercenter print.printer_ET-2850_Series(Network).print_headerleft print.printer_ET-2850_Series(Network).print_headerright print.printer_ET-2850_Series(Network).print_shrink_to_fit false print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_footercenter print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_footerleft print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_footerright print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_headercenter print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_headerleft print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_headerright print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_ignore_unwriteable_margins false print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_in_color true print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_margin_bottom 0.5 print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_margin_left 0.116666667163372 print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_margin_right 0.116666667163372 print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_margin_top 0.116666667163372 print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_paper_height 11.6929133858268 print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_paper_id 9 print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_paper_size_unit 0 print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_paper_width 8.26771653543307 print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_scaling 0.9 print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_shrink_to_fit false print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_unwriteable_margin_bottom_twips 720 print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_unwriteable_margin_left_twips 168 print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_unwriteable_margin_right_twips 168 print.printer_HPF9ABDA_(HP_DeskJet_2700_series).print_unwriteable_margin_top_twips 168 print.printer_PDFCreator.print_footercenter print.printer_PDFCreator.print_footerleft print.printer_PDFCreator.print_footerright print.printer_PDFCreator.print_headercenter print.printer_PDFCreator.print_headerleft print.printer_PDFCreator.print_headerright print.printer_PDFCreator.print_in_color false

I have a calendar with a CalDAV connection through my hosting service. The CalDAV connection is fine, because it is working properly on my phone. However, when I try and add the calendar in Thunderbird I run into problems.

I have managed to create the calendar and Thunderbird did accept my login credentials. The calendar appears in the calendar menu, but it is not enabled. When I try and enable it, it immediately jumps back to "not enabled". What could be causing this, and how do I get around it?

Thank you sincerely, Rasmus

When I insert an image into a mail message it is displayed too large. For example, a 200x200 pixels image to be 400x400 or more. I select Actual Size, and Thunderbird says the dimensions are 200x200, but what I see is obviously much larger.

After the latest Thunderbird update to 115.18.0 I can still receive emails but can not send. When I try to send, the following message appears in a box:

Sending of the message failed. An error occurred while sending mail. The mail server responded: <martin.peros@bellnet.ca> sender rejected. Please verify that your email address is correct in your account settings and try again.

I have verified my account settings and all other data.

Hello,

I have recently noticed that all my email in Thunderbird between August 26, 2024 and early November has gone missing. I have not changed anything in my Account Settings.

Coinciding with this, Thunderbird has lost all my emails in the Sent and Drafts folders (except for recent ones from December). Oddly enough both folders show data is in them, even though no emails appear. The Sent folder has 119 mb and the Drafts folder has 62 mb shown.

In the account settings for "Copies & Folder," I have "Place a copy in Sent folder" checked. The same goes for the Drafts checkbox. I do not see anything out of the ordinary. I have also run a repair on the folders, but that did not help.

So: How can I recover my emails from August to early November? How can I prevent the emails in my Sent and Draft folders from disappearing?

Adding a Google Calendar causes Thunderbird to be non responsive!

I have added several other calendars, and these all work fine, just this one Calendar causes the problem.

The calendar seems fine when viewed in Google itself. It is a busy calendar with events going back several years and forward at least 2 years.

I am using the Provider for Google Calendars. I am on the latest stable version of Thunderbird.128.5.2esr on Windows 11.

Closing Thunderbird and restarting does not remove the issue; TB stays unresponsive.

Is this a known issue? How can I diagnose the issue with the calendar.

Thanks in advance.

when my messages or incoming mail comes in to Thunderbird it is in blue ink font. How do i get it ti shoe up as black ink or font. it does after it has been read but I would like it to be black as it come in. How do i do this without messing up my Thunderbird account?

I just bought a new laptop at Best Buy; and asked the Geek Squad to transfer everything from my old Lenovo to the new one. Re: my Thunderbird email: on my old laptop I have about 10,000 emails in my in box. I also have previous years' emails stored in local folders, by year. When the transfer occurred, only one month of "inbox" emails show in the new laptop, which is receiving new ones as well. I cannot find the local folders containing the previous emails. Although I brought the laptops back to Best Buy, the Geek Squad rep was unable to find a way to transfer successfully. They suggested that TBird might be able to download directly from the server? I have looked thru the suggested transfer methods using USB to copy and load,, essentially, onto the new device but am wary of attempting, not wanting to screw up the records . on the old laptop. I have limited tech experience. Can you advise as to how I can get my new laptop to accept the same setup as old, with all the stuff intact? FYI: there is a TB Profile Backup folder on my old laptop that was created during the Geek session; it is 21 GB zip folder. Any help / guidance much appreciated. Kathy Ormosi kormosi@verizon.net

When splitting up a home, what needs to be done to separate the access via the nonmobile devices? There are two people and thunderbird is what I/we have used for file structure. One person can access both Gmail accounts files, folders, etc. on the in-house, or non-mobile system, but the other person cannot. On our mobile phones, neither can access folders other than their own.

How to completely separate the email account access, without creating confusion?! Ian pretty sure both email accounts are set to IMAP and not POP. So what is the easiest way to learn and complete this task?

Thanks, Steve

After I did the 128.5.2esr update, none of my email accounts can get email with SSL/TLS on. It won't even try the server with SSL/TLS on. If I turn it off, then it can get mail. When I try to change to STARTTLS it will just hang showing checking server capabilities. Some accounts are imap and some POP3

Running Windows 10, version 22H2 updated 12/10/2024 OS Builds 19044.5247 and 19045.5247

Gmail works fine. I've tried the just about all of the things I have found online, but no luck.

Any suggestions? In the past I rolled back to a working version and that fixed it, but it hasn't worked this time. Would removing all of the certificates fix it? Didn't want to take that chance until I threw it out out here!

Thank you!

I just received version 128.5.0esr of Thunderbird, and I see that that the format of the Correspondents column has changed to include the email address along with the name. I don't like that format because it looks too cluttered. If I really want to see the actual email address, I can simply open the email.

I would like to revert back to the legacy column format of just displaying the name. Is there a way to do that?

Thanks.

Using Windows 11 and recently activated Windows Security and removed McAfee antivirus. Since this was completed, MS Outlook would not send emails so I was instructed by my ISP to switch to Thunderbird. Now using Thunderbird and I am able to receive emails but cannot send. Attached are the mail settings that were given to me by my local cable company (MCTV Ohio). Any ideas how to fix this so that I can send emails? The message just "clocks" showing sending for hours...never actually sends the email. I know the issue is not on the end of the ISP because I am able to send on their web, just not through Thunderbird.

David, thank you. I think with your help, I have it fixed. I only had one prefs.js. (I had to go look for the file.) Anyway, just the one file. It was dated in 7/x/2023. No files named prefs-1.js or ........ prefs-46.js. So I checked the properties of the prefs-js file. It was marked read only. I unmarked read only and closed Thunderbird and reopened it. Twice now. The account I wanted to delete did not reappear and the account I wanted to add came back!! I am very pleased the solution was so simple but I would never have found it without your help and clues.

bold textI share an info@ ..... e-mail with colleagues. We used to be able to mark = colour e-mails so e.g. I could colour blue to my colleague an he could colour green for me.

My two colleagues can still use this function but I can only use it on my own laptop.

What can I do to make the marking seeable for my colleagues as well as myself? We have tried updating and restarting which does not solve our problem.

I am just a non-computer-literate old woman. I have tried to follow advice from the community forum. All that SMTP stuff is Greek to me. Since the last update to Thunderbird, I can't reach my daughter or my neighbour. One uses Hotmail and the other Yahoo. sometimes after about 4 days my neighbour will tell me he finally got a message.

Please change this. The only way I can reach them is to leave Thunderbird for webmail. It's a nuisance. Can someone please advise.

carolynn@teksavvy.com

I am about to set up a new Windows 11 laptop. The old one is a Win10 one, running Thunderbird 128.4.3 32-bit. Note I haven't upgraded to 5.2esr yet. My Thunderbird profile as recorded by Mozbackup is about 16GB - most of this is archived in Local Folders. I have 15 email accounts (using four different domains, none of them are gmail or hotmail etc) and a newsgroup.

I've looked at various answers (and problems!) around these factors and cannot see the wood for the trees. Can anybody tell me - or direct me to - a clear description of how to go about this? Some questions are:

1. Can I install 64-bit on the new laptop and copy over the old 32-bit profile? If not, is there any problem in continuing to use a 32 bit Thunderbird? I am getting a lot of hanging/not responding in the current TB. Note I haven't upgraded to 5.2esr yet.

2. How do I ensure that all the archived mail is transferred without problems? I haven't compacted anything lately, since I noticed that sometimes a message stub is retained where the message body seems to have disappeared, and that compacting risks deleting even the message stub, which can be useful.

3. I've been using MozBackup for ages now but it is really ancient - is there a more up-to-date backup that would be reliable?

Thanks in advance! I'm planning on do the new installations at the weekend but anything I can do to prepare would be useful to know!

Kate