Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

WHAT THE HELL! RESET PASSWORD THROUGH AN EMAIL LINK AND IT WIPED MY ACCOUNT OF ALL DATA!

  • 1 valiny
  • 1 manana an'ity olana ity
  • 127 views
  • Valiny farany nomen'i TechHorse
  • Natao arisiva

juneannmystic
juneannmystic

bold texti had to reinstall windows and had trouble remembering my password and had no idea that resetting the password would refresh or wipe clean all my saved tabs and passwords. This is aster-nine to think you browser gave no warning that this would happen.. I need my links, my tabs, password. No I had no other sync's, don't think I ever set a key. This is straight up stupid. I need to recover my account!!bold text

'''bold text'''i had to reinstall windows and had trouble remembering my password and had no idea that resetting the password would refresh or wipe clean all my saved tabs and passwords. This is aster-nine to think you browser gave no warning that this would happen.. I need my links, my tabs, password. No I had no other sync's, don't think I ever set a key. This is straight up stupid. I need to recover my account!!'''bold text'''

All Replies (1)

TechHorse
TechHorse
  • Top 25 Contributor

Do you have a backup of your profile folder? If so you could try retrieving data from it. See: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

But yes, totally agree that any destructive operation should make itsself very clear. Hope someone else can help you get your data back, if the above isn't an option.