Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Lost bookmarks

  • 3 valiny
  • 1 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i FredMcD

more options

I reinstalled windows on my pc. After reloading Firefox I signed in and not all my bookmarks were there. I clicked on restore/import. There was only 1 date available. Jan 5. I clicked it and now all my bookmarks are gone. I have gone through the help and still no luck. How can I get my bookmarks back?

I reinstalled windows on my pc. After reloading Firefox I signed in and not all my bookmarks were there. I clicked on restore/import. There was only 1 date available. Jan 5. I clicked it and now all my bookmarks are gone. I have gone through the help and still no luck. How can I get my bookmarks back?

All Replies (3)

more options

When you reinstall Windows, did you choose to save your data? If so, look for a folder called Windows.old in your user folder.

more options

I did not but I did not do a clean install. I just chose to reset the pc in recovery and kept my personal files. When I opened Firefox after it finished I checked my bookmarks and most were there but not all. So I went to import and there was only 1 file in it for Jan 5 which was when I reset. When I clicked it a box popped up that said something to the effect of if you select this file previous info will be deleted. I thought since it was dated Jan 5 it saved before the reset and that would have been my most current save point. But it wasn't. It deleted years of bookmarks that I can't find now.

more options

I called for more help.