Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Back button issue

  • 3 replies
  • 7 have this problem
  • 6 views
  • Last reply by FoxTrotteur

FoxTrotteur
FoxTrotteur
more options

Hello, I'm having trouble with the Firefox's back button with my website.

My problem is this one:

I have a 3 steps form for inscription. I fill the 1 part, and validate. In step 2, I want to go back. I arrive in Step 1 but the form is empty.

In other browser, the form is still filled with my information. How can i solve this problem ? Is it a real problem or juste some kind of difference with other browser ?

I'm in firefox 28.0 (tested on FF 27.0) Windows 7.

Hello, I'm having trouble with the Firefox's back button with my website. My problem is this one: I have a 3 steps form for inscription. I fill the 1 part, and validate. In step 2, I want to go back. I arrive in Step 1 but the form is empty. In other browser, the form is still filled with my information. How can i solve this problem ? Is it a real problem or juste some kind of difference with other browser ? I'm in firefox 28.0 (tested on FF 27.0) Windows 7.

All Replies (3)

iamjayakumars
iamjayakumars
more options

Its because of AUTO-Form fill up. Try with Firefox Addons

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox will normally load content entered in form elements via the cache if you go back, so make sure that the cache is enables and also that you aren't in Private Browsing mode (don't know if that effects form data).
It is possible that the website disables caching data.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
FoxTrotteur
FoxTrotteur Question owner
more options

I have tested with the safe mode. Same issue.

I have the cache system enable and the website didn't disabled it (otherwise the other browser won't work either)

And for the add-on, I didn't try it. I don't think that my customer will accept this kind of solution.