A recent folder disappeared from my left pane when Win 11 upddated this morning.

Folder name: BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT I had been adding emailed marketing messages that I knew were fake into this folder for about two weeks. This morn… (read more)

Folder name: BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT I had been adding emailed marketing messages that I knew were fake into this folder for about two weeks. This morning, after a Windows 11 Update, when I tried to add another such message to that folder, the entire file folder was missing. I tried everything I could think of, including looking for help online, to no avail. This folder contained around 500 emails, over 200 of which I hadn't even opened.

Asked by wolfman141 9 hours ago

Message retention policy for folders

When a message is removed from a folder via that folders' Retention Policy, I assume the message is permanently deleted. Is it possible for that message instead to go to… (read more)

When a message is removed from a folder via that folders' Retention Policy, I assume the message is permanently deleted. Is it possible for that message instead to go to Trash? Thank you.

Asked by DSGraham 14 hours ago

When using backspace during editing, cursor position jumps to wrong spot

This has been happening for a long long time - probably a few years' worth of versions. I have just put up with it... currently running Tbird 147 and it just happened. … (read more)

This has been happening for a long long time - probably a few years' worth of versions. I have just put up with it... currently running Tbird 147 and it just happened.

When editing an email (either the body or the Subject), if you use the backspace button (the one that deletes to the left) to delete some text sometimes the cursor will incorrectly be positioned about 5 or 6 characters further left than it should.

For example, if I had the text: "Quick brown fox jumps over the moon"

If I were to highlight "fox" in the above example, and hit backspace, I would expect the cursor to end up positioned between the remaining spaces after 'brown' ( pipe symbol here is meant to represent the cursor position): "brown | jumps"

But instead what happens is that the cursor ends up somewhere among/before the word "brown". It's always further left than it should be, by 5 or 6 characters.

I believe it only happens when highlighting multiple characters and then hitting backspace. It may be more (only?) prevalent when editing/replying to an existing email. (But I'm still only editing the new portions that I add at the top of the email; I'm almost never editing in amongst the original quoted email content.)

I also haven't ever been able to figure out how to make it happen, sorry. It is just random...It will happen once in an email, but then not again. But it happens frequently - 3-6 times a day perhaps. (Depends on how many emails I am editing.  :) )

I don't believe that I have noticed this issue if I were using the Delete button (deletes things to the right). I don't think it happens when backspacing one character at a time...but it might. I also use Option-Backspace to delete whole words at a time (instead of highlighting the word); not exactly sure if it happens only if highlighting a word, or only if Option-Backspace, or single key press... sorry, it is so random and unexpected that I don't have more specifics.

Asked by Cronk 1 week ago

Last reply by Cronk 1 day ago

Folder structure syncing

Hi! I've added some subfolders to my inbox on my laptop but these folders dont appear or sync on my phone, I've checked all settings and they seem to be in order. Can yo… (read more)

Hi!

I've added some subfolders to my inbox on my laptop but these folders dont appear or sync on my phone, I've checked all settings and they seem to be in order. Can you point me in the right direction to fix this?

Cheers,

Henk

Asked by maakhenk 1 day ago

Moving 90 folders

I have a local folder which has 90 folders within it. These are folders brought over from Eudora (the mail system I used before Thunderbird). It would help me if I coul… (read more)

I have a local folder which has 90 folders within it. These are folders brought over from Eudora (the mail system I used before Thunderbird). It would help me if I could easily move all 90 from their current "Eudora" folder to the big "main" folder that Thunderbird has. To make it clear what I'm asking, here's an example, using two folders, Danbury and Fritz.

D (folders whose names begin with D) Eudora folder, which has two folders - Danbury and Fritz F (folders whose names begin with F)

Is there any way to move the 2 folders that are currently within the "Eudora" folder so that they're "first level" folders. In other words, Danbury would be among the "D" folders and Fritz would be among the "F" folders.

The only way I know to achieve this is by manually creating the new folders, moving the items from the old folder to the new folder, and then deleting the old folder. This is cumbersome.

Asked by Tom Cluster 1 week ago

Last reply by Tom Cluster 4 days ago

Unable to send mail

Tried to send a rather routine email on Outlook account. Wouldn't send. Checked settings. Outgoing server, which I set to smtp-mail.outlook.com, had "magically" change… (read more)

Tried to send a rather routine email on Outlook account. Wouldn't send. Checked settings. Outgoing server, which I set to smtp-mail.outlook.com, had "magically" changed to an outlook365 server. Switched it back. Still wouldn't send. After some investigation and some suggestions from copilot, I noticed my Surfshark VPN was on. I don't run it all the time, just when I need it to log onto blocked sites. Copilot said: Surfshark is notorious for silently blocking outbound SMTP ports — especially 587, 465, and 25. Switched outgoing port to 465 as suggested by Surfshark support and tried to send again, without Surfshark on. Still wouldn't send. Finally went to outlook.live.com to send the message. Went OK. Kinda baffled. Anyone help?

Asked by PathMan 4 days ago

lost deleted emails from thunderbird

lost emails from thunderbird working thunderbird this afternoon & it jus just wiped out all my emails every one it even deleted some local folders is there any way of… (read more)

lost emails from thunderbird working thunderbird this afternoon & it jus just wiped out all my emails every one it even deleted some local folders is there any way of recovering these emails thanks for any help

Asked by Des Allen 6 days ago