Firefox Support Forum

Since the Firefox 100 update, I have had issues with Firefox connecting to Google and its subdomains. When the browser is first started, all google domains work fine. After a few minutes though, a dialog at the top of G-mail (multiple accounts) appears stating it wants to re-connect, and will try and reconnect indefinitely with no success until the browser is closed and reopened. Also, calendar will stop working, and attempting to connect to any other google service (search, keep, drive, etc.) results in no DNS resolve, with sometimes the search bar URL changing to "about:blank." I have tried resetting the browser and re-installation (both at a user and administrative permission level) with no avail. Is this a known problem, or is it suspected there is another culprit here? It is worth noting that this is my company laptop, and that my coworker has also recently began running into this issue.

Thanks!

I must have deleted??? my sent messages or moved them to somewhere. But they are ALL gone. where did they go? And most importantly, how do I get them back?

My DSL is Comcast Xfinity & I use Firefox is my browser. I also use MSN.

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I left off on Chrome. The site doesn't remember where I ended the video when I watch it on Firefox. I assume this has to do with the cookies, but I've manually added "dropout.tv" to the list of exceptions in Firefox settings so that that site is always allowed to store cookies.

Returning briefly to Chrome, the player immediately tracked my progress again, so the issue is definitely related to Firefox somehow.

Dear Mozilla Community members,

For a while now I get sort of an error message some time after Windows start (every time): "XULRunner Could not determine any profile running in backgroundtask mode!"

I managed to find out that XULRunner is connected to Mozilla but I haven't found any info about this particular message so far, therefore, I would appreciate your help solving this issue.

Thank you in advance.

Kind regards, Ewelina

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have tried umpteen ways around this to no avail. Google Chrome does not have this problem!! I am using version 100.0.2

Okay so I have started using Firefox recently and the only issue I have with it is that when I use YouTube randomly the YouTube icon near the nav bar keeps getting selected. I am not sure why it is doing this though. It seems like it is happening when I change tabs and then change back but is also seems to randomly do this.

You can see what I am describing in the img provided. Thanks for the help in advance.

Hello.

Using FF 100.0 on Win 10. When I click a link to something that I don't want Firefox to open, like PDFs, I get the "What should Firefox do with this file?" dialog. If I select "Open with," as I usually do, the file opens in my selected program, but still downloads to my desktop. Some filetypes just open, I don't get that dialog. Those download to my desktop as well.

I've not noticed this behavior before. Maybe I inadvertantly changed a setting. Can someone tell me how to stop this from happening?

Thank you.

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been over a week now. How can I restore the session from before my Macbook Pro was repaired?

upon enabling "do not connect to http" very, very, very often i got the attached error message when the site said it was https and it was very often reliable places like my bank and TaxAct. It seemed like such a good idea but i quit out of frustration.

Indigo Slate has created an interactive site for our client but on Firefox browsers on both Windows and Mac the interactive I i frames are non-responsive and often blurred out: https://exploresurface.com/#/en-us/touchscreen-display is one example of many on the site we have created. This issue does not occur with Chrome, Opera, or Microsoft Edge.

A recent update had destroyed my firefox experience.

Recently I've noticed that that this client no longer stores sessions. It will only store one session, the last session, and any stored sessions that are still stored when the client crashes again becomes corrupt. I used to rely on sessions to save large amounts of tabs. However, my client just crashed due to a power outage, I was quickly skimming through my tabs in order to reduce cpu usage and weed some out... when the client suddenly crashed again before I could restore them. I lost them all.

All of a sudden I find myself without an incentive to keep using firefox. Why have you made your client worse? Everything I had was gone, and due to an accident. There is nothing loaded on my computer. And yet it crashed for no reason and everything is gone. If I had an older version of firefox, this would not have happened.

Can you please tell me what happened to your restore session feature and why its total garbage now? Please fix it. I really hate losing weeks worth of research. And no, looking in my history wont help. I have reviewed thousands if not tens of thousands of websites over the several weeks it took to accumulate that research. Finding it all again in my history is impossible. That's why I rely on tab storing services.

How about you make a restore session library tab that stores all your stored sessions securely. I am tired of this data constantly being deleted.

Is it possible to use the keyboard only to adjust the width of the browser window? In other words, is there an alternative to clicking and dragging the mouse to change the browser size?

Thanks for your help!

in startpage of my ms account all ms apps can be opened...........EXCEPT the app Onedrive. What to do to make this work?????

using MS Edge all is doing well!!

thanks in advance

Hi I am trying to change the default homepage Firefox logo to my own, but i could find no tutorial on how to do that. I only found 7-9 year old posts, that did not work. So my question is: Is it possible to change the default firefox logo on the homepage to my own one, and if it is then how?

My shortcut display had frequently visited websites shown and these have been replaced by several sponsored shortcuts I am not interested in. Plus, my saved user names and passwords are not loading even though they are still stored. I don't understand what happened, why these have changed, or how to restore what I previously had on shortcuts. I am not a tech savvy person and am stumped and looking for help

Firefox Google app Firefox for cell phones, Bookmarks you cannot press down and drag to bookmarks saved to put saved bookmarks in alphabetical saved order Otherwise as you save bookmarks it should save bookmarks alphabetically

Also saved add to favorate topics icon that appear on home page should be alphabetically saved or press and drag to saved already topics you have stored