Firefox Support Forum

I will give this one more try and then I will delete this program.

I want to save some specific login information. I get it to work right and then a week or so later it erases all of the information.

Reset it so often is worse than it not saving.

Why does it delete the information when I don't want it to.

I have been using Firefox for a number of years.

I primarily use a Sony Vaio PC using Windows 7.

I got an automatic update of Firefox Version 90.0.2 on 7/22/2021.

It is not working very well. Opening new tabs are hard. Will not close tabs very well, leaving unused space on top. Different sites show up on another sites tab. Worst of all, this new version is a memory hog, with me eventually having to reboot the PC to clear memory until the next time.

Can you please help?

Thanks in advance,

Joe Lisak

I lost that session of around 2000 tabs back in May 1, and I backed it all up onto a folder. When I followed all the existing steps (closing Firefox and replacing the current stuff with the backups), it only took me to a blank "about:restore" tab and popped up an about:support tab.

When I tried loading it into the scrounger (https://www.jeffersonscher.com/ffu/scrounger.html), it crashed the tab no matter how many times I try. I decompressed it and it loaded the uncompressed JSON without a problem, but it won't let me click "save embedded session (first found only)"

There is a consistent and constant crash on macOS Monterey. It's always "Crashed Thread: 2 IPC I/O Parent"

Crashed Thread: 2 IPC I/O Parent

Exception Type: EXC_GUARD (SIGKILL) Exception Codes: 0x0000000000020e03, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace <0x17>, Code 0x2000010000020e03

Thread 2 Crashed:: IPC I/O Parent 0 libsystem_kernel.dylib 0x00007ff80975ebba _kernelrpc_mach_port_deallocate_trap + 10 1 libsystem_kernel.dylib 0x00007ff80975fc82 mach_port_deallocate + 17 2 XUL 0x00000001291c7544 0x1288b9000 + 9495876

From another crash report:

Thread 6 Crashed:: IPC I/O Parent 0 libsystem_kernel.dylib 0x00007ff80975ebba _kernelrpc_mach_port_deallocate_trap + 10 1 libsystem_kernel.dylib 0x00007ff80975fc82 mach_port_deallocate + 17 2 XUL 0x0000000123111544 0x122803000 + 9495876

This is happening on Firefox and Firefox Beta channels.

I can't find a way to enable natural scroll with the touchpad - down movement on the touchpad means the screen moves down - in Firefox. I've gone into about:config and set mousewheel.default.delta_multiplier_y to -100, but that only affects the mouse, not the trackpad.

I closed Firefox to install the new update, and didn't realize I had 2 Firefox windows open. I need to restore my previous session of open tabs, and when I tried to restore, it restored the second window. Is it possible to find my other previous session? I'm sure I've done it before, but have worked for a while, and have not been able to. Thank you Cindy Holt

A cert on an application we mange expired. OK. So I went to that site knowing I would have to tell FF to accept the cert even though it expired. However, I couldn't find anything under 'advanced' to accept the cert. This is with 90.0.2. Did something recently change where that's no longer allowed?

I had to resort to using a different browser so I can access the app to install a new cert.

We have always printed Landscape, 50% scale, on Letter size paper when using Firefox. I have updated to Version 90.0.1 and now I can only print the left side of the page. Version was the last version I am aware of that allowed us to print the entire page. Any help would be greatly appreciated.

There was a previous question posted re: this same issue. I tried those suggestions and I am still having the problem. I can get to the login page, enter my password and then get the connecting to the crsp.yahoo.com thing and then it takes forever to load emails. I don't have problem with Edge.

For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to the article, the video and the text of the article won't load. After a few minutes there is a message saying "This page is slowing down Firefox. To speed up your browser, stop this page". All of the Yahoo news articles work fine when I bring them up in Chrome. How can this be fixed??

Whenever I open my firefox browser (always up-to-date), certain add-on extensions specifically, IDM and Grammarly fail to load always. In order for them to load, I still need to go to the "manage extensions" then turn on-off in order for them to work. I have tried different solutions that this link provided link text but none of them worked. Can anyone offer a definite solution in my problem?

when using firefox plugin PDF viewer (PDF.JS) display chinese content cause some issue, fontface and font doesn't display correctly. will this issue fix in next version?? tks.

Hi.

I'm a long time firefox user. The past few years, I have not been able to copy text from print preview. This is important to me, as I run a small business and need to copy order numbers from the print preview screen to keep my work flow going. I can do this in chrome, but cannot in firefox.

It is nothing I can copy from a website, as it is a link I click to open the invoice.

The only work around that I know of would be to print the pdf to a file, open the file, and copy it from there - but this is not acceptable because it is too time consuming.

If anyone has something that will work, it would be much appreciated.

I'm out of tricks here. Last night I updated Windows on my desktop (Windows 10) and after several hiccups and restarts the computer is operating correctly...except for Firefox. The browser window opens normally but clicking on any bookmark or typing a web addy manually does nothing...it just stays blank. When using a bookmark, no address propagates to the address bar. In an effort to fix this I have done Firefox refresh (a few times now), run Firefox in troubleshoot mode (a few times and at least once this caused Firefox to crash), uninstalled and reinstalled Firefox (twice, second time WITHOUT saving prior account settings), restarted computer and uninstalled adblocker.

Absolutely NO change from any of this. My laptop (Apple with Firefox) works fine and the desktop WILL browse just fine on MS Edge, so this is not a connectivity problem. Any ideas on fixing this would be greatly appreciated. TIA

Tim

When hit shift and click somewhere in the webpage or type something, the "Page Inpector" keep poping out (see attached screenshot), this is so annoying that I basically cannot type any capital letters. I have tried the option "Refresh Firefox", the browser seems to be set to default mode, but the issue still exsist. Tried for a new keyboard, the same. I searched the forum, but unfortunately cannot find a proper solution. Hope anyone can help me with this, otherwise I have to consider to change my default browser (which I really don't want to because of such a simple but annoying problem).

Thanks a lot for anyone could provide any suggestions !

I have Firefox on a couple of (Windows 10) PCs. This problem is happening on one of them. It has two profiles (users), and it's happening on both.

If I open Firefox, and then trying going to google.co.uk, or do any google related search, almost everytime there is an obvious 30-40s delay. Indeed, during this time I can even open up other web sites (immediate), and trying google.co.uk again, and delay continues to occur.

Opening up the Network Console in Firefox, the GET request can be seem and then like clockwork there is about a 41000ms delay until it then continues.

If I open in TroubleShoot mode, same issue.

If I open in a Private Window, the problem does NOT occur.

This problem does NOT happen on my other PCs with Firefox, or any other browser on the PC in question.

This is very frustrating :( You open firefox to do a google search and it takes tens of seconds to resolve (on the first attempt) :(