Firefox Support Forum

Good morning, I have problem with printing on Firefox. On the earlier version view in the filed printers look:" name_printer on print server" but now its look: "\\print_server\name_printer". Please check this because this problem occurs in many users in my company.

This problem not occurs in Google Chrome. Thank you for handling the matter quickly. :)

Firefox detected a potential security threat and did not continue to jennyrosedesign.com.au. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Hi all,

On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if I wanted to delete or quarantine the files. I elected to quarantine them so that I could investigate the claim/issue. Acronis reported that the files were now quarantined. From that point on, I could not launch Firefox. I deleted the app, and downloaded the latest FF from Mozilla and installed it. When I attempt to launch it, a popup states that I do not have the required permission to launch the app. (see image) I have checked Acronis and have taken a screen shot of the problem files (see image). In an effort to clear the Macbook Pro of any residual issues, I ran a full scan with CleanMyMac X MAS, and cleared all caches and redundant files. This ran and reported the job done and zero malware found. Kaspersky Total also reports no malware found. I downloaded the current Mac release of FF again and installed it, but still cannot launch it because I don’t have the relevant permissions. The app properties have been checked and as Admin, I have all relevant permissions. However I still cannot launch FF browser. Any advice/recommendations would be welcome, as Firefox is my main browser, after Safari.

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with me.

Since a day or two ago, I've been experiencing a problem where a small number of videos play, but once they get to right before the end, it'll abruptly stop. The play button looks as though the video is still playing even though it's really not, and clicking the play button does nothing. The only way to get the video to play again is to either refresh the page, move the progress bar back to a previous part of the video, or go all the way to the end of the video, in which case it'll allow me to replay it. The videos this problem happens on are completely random, but the problem persists on the same exact videos. This happens with both direct links to videos (i.e. videos like this one) and "embedded" videos (like videos on Reddit, TikTok, YouTube, etc). However, this only happens if the video has no sound or the sound is off, whether I've muted the tab or turned the sound off on the video directly. It also doesn't matter if the video is looped.

There's also a slightly different variation of this issue that seems to happen less often. With this problem, videos will stop right before the end like the videos that have the other problem, but only for a few seconds - after that, the video will end like normal and I can replay it.

I've tried restarting my computer, playing the problematic videos in a private window, disabling all of my extensions, using Troubleshoot Mode, refreshing Firefox, and even uninstalling and reinstalling Firefox. This problem does NOT happen on Microsoft Edge. I'm 99% sure it's because of the new update (105.0), as this issue has only started happening after I updated to it. I updated to 105.0.1 earlier today, and it's still happening. I'm thinking of going back to 104.0.2 if this glitch doesn't get fixed (or at least I don't get help) soon, because I know this issue will seriously get annoying after a while.

Two of the videos that have this problem are this video and this video. Note that both have the secondary version of this problem. I would have uploaded a video of the problem to this post, but this website doesn't let me, so I attached the best screenshot I could take instead.

Any help would be appreciated!

Yesterday, whenever I looked at Instagram on my iPhone 8 (software is up-to-date/ current), a Mozilla icon would appear with a tiny iPhone icon that said, "notification from iPhone." When I clicked on it, it would either take me to the Instagram login page of a particular Instagram account I follow, or else take me to my own Instagram profile page. I did not sign into Instagram in the open tab upon receiving these notification. I'm including some screenshots so you can see how it appeared on my screen. The other Instagram accounts besides my own that would appear in my Firefox browser tab were both people in the UK, for what it's worth, contacts of mine on Whatsapp also.

I just found it kind of creepy and thought I should report it to Mozilla.

Thanks, JJ

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

This is a burner account, obviously because I can't access my "main" account.

I haven't used Firefox since 2020-ish and I felt like I wanna come back to see if it's better than my current browser, but when I tried logging in, it asked for my 2FA code, I do not have that anymore, I have the Authenticator app from Google but I must've deleted Firefox after not using it. Now I looked into how to find the recovery code or whatever the hell it's called, but that I also can't find whether it be in files for a real old notebook.

Is there any possible way to find this code or change it? I don't care about all the information on said account if it gets deleted or not. I just hope to get access to this "main" account so I don't have to continue using a burner.

-Thanks, Random Guy on The Internet.

So after I watched a video i noticed that if i go back via the button on my mouse or by pressing the button in the browser it sends me from the video link from youtube to youtube.com but still plays the video the only way i found for going around that is going back twice or by refreshing the page after i have gone to the front page of youtube.

I am unable to login to my Network Solutions email using my FIREFOX browser (which is my "go to" browser). I can login on MICROSOFT EDGE but I do all my personal and business activity on FIREFOX.

I'm working on an iMac, Monterey 12.6 and using Firefox 105.0.1. In Settings, I can only choose to have downloaded files be saved in the Downloads folder. If I were to check the box "Always ask you where to save files", it won't fully download or will be sent elsewhere on the Mac hard drive. I tried reading other articles that dealt with changing True/False settings in Firefox, but I really have no idea how to do that and if it made it worse. How can I fix this properly so that when I choose to download a file, I can also choose to save it in a specific folder? I'm also not sure if the Applications choices (how Firefox handles various files) is incomplete or not working.

I have a problem accessing articles in the New York Times web page. I have a Basic subscription and I am signed in. When I try to read an article, the New York Times site thinks I do not have a subscription and that I have used up all my free articles. If I use the Chrome browser, it works fine, but I do not want to use Chrome. I use FireFox for all my browsing. I have deleted cache and cookies. Tried the "Private Windows" too. I have logged out and back in. I have rebooted the machine (an Alienware 17 R5) and closed and opened Firefox. The "agents" I chatted with say this is a browser problem as everything is working fine on their side and it works in Chrome. Can anyone help me out?

Mark

• browser.download.animateNotifications to false
• security.dialog_enable_delay to 0
• network.prefetch-next to false
• browser.newtabpage.activity-stream.feeds.telemetry to false
• browser.newtabpage.activity-stream.telemetry to false
• browser.ping-centre.telemetry to false
• toolkit.telemetry.archive.enabled to false
• toolkit.telemetry.bhrPing.enabled to false
• toolkit.telemetry.enabled to false
• toolkit.telemetry.firstShutdownPing.enabled to false
• toolkit.telemetry.hybridContent.enabled to false
• toolkit.telemetry.newProfilePing.enabled to false
• toolkit.telemetry.reportingpolicy.firstRun to false
• toolkit.telemetry.shutdownPingSender.enabled to false
• toolkit.telemetry.unified to false
• toolkit.telemetry.updatePing.enabled to false
• browser.download.animateNotifications to false
• security.dialog_enable_delay to 0
• accessibility.force_disabled to 1
• network.dns.disablePrefetchFromHTTPS to false
• network.predictor.enable-prefetch to true
• network.http.speculative-parallel-limit to 0
• network.http.max-persistent-connections-per-server to 10
• network.http.max-connections to 256
• browser.tab.animate to false.
• browser.panorama.animate_zoom to false
• network.dns.disablePrefetch to true
• network.prefetch-next to false
• network.http.speculative-parallel-limit to 0
• network.http.pipelining to true
• network.http.proxy.pipelining to true
• network.http.pipelining.maxrequests to 10
• network.http.pipelining.aggressive to true
• gfx.webrender.all to true
• reader.parse-on-load.enabled to false
• network.http.max-connections to 96
• network.http.max-connections-per-server to 32
• nglayout.initialpaint.delay to 0
• network.dns.disableIPv6 to false
• plugin.expose_full_path to true
• toolkit.cosmeticAnimations.enabled to false
• extensions.checkCompatibility to false
• config.trim_on_minimize to true
• browser.cache.disk.capacity to 50000

Hello to all.

I have a wired problem with the loading of the same local development website in Firefox and Firefox private window browsing, the same local development website is loaded very slow in private window browsing.

I have uninstalled Firefox completely and started with fresh install without any add-ons or themes, all the things are default.

Please check out this screen capture with the problem https://imgur.com/a/cigSamd

Can this be just a rendering issue as the network metrics are the same?

Thank you

Hello,

In the last week, I have noticed an error message on a site that I usually log onto, and am unable to do so which looks like this: Secure Connection Failed An error occurred during a connection to www.plus.net. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. I have contacted the web site owners, and they have said it is my browser as the site is working correctly.

The second issue is that I am able to log onto my gumtree homepage, but unable to access my account due to the following: I have checked my Firefox browser and it is running the latest version 105.0.1 I have noted that on the bottom left of the page when trying to access my messages or manage my ads the following is happening but times out after 15 seconds: Unable to perform tls handshake to sa.gumtree

Gumtree have said this is a browser issue, so that is why I am contacting you for assistance.

I look forward to hearing from you, at your earliest convenience.

Best regards, Arvin Kumar