Firefox Community Forum

Just want to thank you folks at Mozilla for causing a complete hard drive failure installing your newest version of Firefox. I’ve used FF for many years and this is the first issue I’ve ever experienced. This new browser is so intrusive it crashed my computer and caused a no boot situation! I lost all my personal files due to this! This browser doesn’t need all the customizable bullshit offered! Thanks for effing up my system and causing major issues now to try to recover my most important files. I’ll be using TOR straight out now! Bunch of bullshit!!

Once again the latest firefox browser has issues so I rolled back the last stable version. It keeps prompting me to create a new profile. I want to use the previous profile that has all my setting and bookmarks. I got to about:profiles and selected the profile i want to make default and it will not add it to firefox. How can I do this?

I wish FF would test and step through their instructions first. The instructions for Ad Blocker: " Settings > Browsing > Ad Blocker" It isn't as easy as they instruct: "How it works: Ad Blocker uses Apple’s WebKit Content Blocker technology and the EasyList filter list to determine what gets blocked. There’s no separate extension to install, and you can turn it on." Search settings unable to find Ad Blocker. Yes, FF browser is up to date.! FF expends a lot of verbiage to promote a new feature yet so slim on step by step instructions.

This may be an old problem. In Linux, in bookmarks library, the scrollbar thumbs behave differently than in browser web pages. Even in new profile. This isn't a new issue for v157. Same behavior in any theme (any Fx themes, and / or diff 'Nix system themes).

I set scrollbars to disappear when not used or being hovered. On sites, when hover scrollbar area, they reappear. AND while pointer is over the track or thumb, it remains visible - does not reduce to an unusable width or disappear completely. As I think it should.

But in bookmarks library, the track & thumb disappear, even w/ pointer hovered, unless thumb is grabbed immediately. Even grabbing thumb & move it, then pause a fraction of second (still gripping thumb w/ L mouse button), the thumb & track STILL disappear. As long as you don't release grip (on now invisible thumb / track) they reappear when move pointer.

The bookmark library scrollbar behavior is also erratic. How long you have to grab it, when you 1st hover it. If you accidentally move pointer from folder pane, past vertical divider into bookmark pane, then left - back into folder pane, the scrollbar doesn't appear.

You have to move pointer well left of scrollbar, then approach it from the R, to make it reappear. It doesn't have any of this behavior in the browser (never has, AFAIK).

I always use C Cleaner to clear unneeded my unneeded data once a month. It does not usually affect my Firefox shortcuts on the Firefox homepage. It was also after Firefox had updated to version 158.0 . I did this on Wednesday (14th October) and all of my pinned Firefox shortcuts have gone missing. They have not come back, and no other shortcuts are being shown after I have since visited any websites. What has happened to them? Will this be corrected? Regards John

Mozilla "help" says there's a link at the bottom of the page for that, but I see no such link. Mozilla "support" says it's based on how one created the account; I apparently used "Mozilla Account". I am currently logged into Connect and have been searching the entire site literally hours, between yesterday and today, plus browsing account settings, and found NO WAY to reset my password. Seriously. I started at "Email Settings", which anyone would expect to have reset there, as eMail is half of the login data, but no. Nothing clearly visible on any page anywhere in the menu at the avatar.

Everything here keeps saying go to "Mozilla Support" for technical issues, but going to "Support", I see they only support "products", and the web site ecosystem, say Connect, Bugzilla, and Support, are apparently NOT PRODUCTS OF MOZILLA. They have no entry in the product combo box and I either have to lie about the product, or get no support. How is that supportive? Lol

Subject: Pornographic Websites Appear to Be Blocked in Firefox on Android

Hello Mozilla Support Team,

I am using Firefox on an Android phone, and I am experiencing an issue where pornographic websites appear to be blocked or are not accessible through the browser.

I would appreciate your help in understanding why this is happening and whether the issue is related to Firefox settings, security features, or another possible cause.

Could you please provide step-by-step instructions to help me identify and resolve the issue?

Thank you for your time and assistance.

Best regards.

Subject: Firefox ESR 153.5.0 — IndexedDB errors, multiple websites failing, MetaMask unable to start

Hello Mozilla Support, I'm experiencing serious problems with Firefox on my Mac and would appreciate help identifying the cause and finding a safe solution. I'm running Firefox ESR 153.5.0 (aarch64). Several unrelated websites have stopped functioning properly in my original Firefox profile: • Yahoo Mail: My inbox appears momentarily, then disappears and displays an error message. • Emory MyChart: The login page fails to load properly. • ChatGPT: The site doesn't fully load, including my conversation history. • MetaMask: My wallet extension fails to start, displaying an error indicating that an operation failed for reasons unrelated to the database itself. These websites work in Chrome. Troubleshooting completed: 1. Confirmed Firefox is up to date and JavaScript is enabled. 2. Disabled Enhanced Tracking Protection and cleared Yahoo-specific cookies and site data, without success. 3. Created a separate Firefox TEST profile. The affected websites load successfully in that profile. 4. Examined the Browser Console in my original profile and found multiple IndexedDB errors reporting: UnknownError — Directory Lock Failed — ActorsParent.cpp:15521 5. Confirmed that these errors persist even when the TEST profile is closed. 6. Restarted Firefox in Troubleshoot Mode, with extensions temporarily disabled. Yahoo Mail continued to fail in exactly the same way. Possible relevance of the recent Firefox update I understand that Firefox ESR 153.5.0 was released recently and included changes relating to IndexedDB. Could these changes be related to the problems I'm experiencing, or could there be an existing storage issue affecting my original profile? My primary concern is MetaMask. I have made a backup copy of my original Firefox profile folder, but I want to avoid any repair procedure that might delete or compromise my wallet's locally stored information. Before attempting a Firefox Refresh, profile reset, extension reinstallation, or storage cleanup, I would appreciate guidance on: • What might cause these IndexedDB directory-lock failures? • Whether Firefox has a diagnostic or repair procedure that could address them without deleting extension data. • Whether this is a known issue with the recent ESR release.

Please know I'm comfortable following step-by-step instructions but am not technically experienced.

Thank you very much for your assistance. I will be most grateful.

In previous versions, this feature supported background operation; however, since the latest update, opening an article in Reeder immediately triggers the browser to launch. Could you please check this in Firefox and restore the previous, more convenient behavior? Having the browser pop up every single time leads to unnecessary switching between tabs.

Firefox 158's announcement page tells me that Firefox 158 has an Ad Blocker. Nice. I'd like to try it. The announcement page tells me to go to "Settings > Browsing". When I open "Settings", there is no "Browsing" option.

i have a question for the muzilla VPN . until when is it going to be free ? this is really a great option for us and i love it . very useful . but i scare from that needs us to pay money from a specific time . is there and news about this ?

I am wondering if there is a setting somewhere in Firefox to automatically close tabs after a certain length of time or after there are a certain number of tabs open. I did not close Firefox. I was working on a text document in TextEdit and when I returned to Firefox, all of my tabs were gone! How can I deisable that if there is such a setting? This is a very vexing problem. Please advise. Please forward this to a supervisor for a quick and complete response. The representative I chatted with earlier forwarded my inquiry to Apple Support for an expensive subscription, which I do not want. Thank you.

Robert Beitz

Each time I power up my laptop I want my page to go straight to my Yahoo Mail. It does do that but it also tries to open another page that errors out. I think its because there's a 'c in the address and the file can't be found. I don't know how that filename got written into the Start Up Program and I can't find it to remove it. Please tell me like a First Grader how to remove this error message.

http://"c/Program%20Files/Mozilla%20Firefox/firefox.exe%22%20-new-window%20https://mail.yahoo.com/

It says it cannot open the page.

Thank you for any help you can offer.

[redacted email from public]