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Unable to sign in to a Google Mail account

Thunderbird Email and messaging
postfach8 replied
postfach8
postfach8

I would like to set up an existing Gmail account in Thunderbird.

The following window appears: (see Image 1)

I click the next button, and the next window is: (see Image 2).

How can I sign in to Google? Perhaps in a different way?

I would like to set up an existing Gmail account in Thunderbird. The following window appears: (see Image 1) I click the next button, and the next window is: (see Image 2). How can I sign in to Google? Perhaps in a different way?
Attached screenshots

All Replies (3)

christ1
christ1
  • Top 25 Contributor
  • Moderator

Make sure cookies are allowed in Thunderbird. https://support.mozilla.org/kb/thunderbird-and-gmail

Lin
Lin
  • Top 10 Contributor

Chosen Solution

Gmail uses OAuth2 for authorization. In order for Thunderbird to complete the process, it needs to set a cookie. To make sure can can happen please do the following:

- Make sure cookies are allowed (<Settings | Privacy & Security | Web Content | Accept cookies from sites>);

- Delete all cookies for that account (<Settings | Privacy & Security | Web Content | Show Cookies>);

- Delete all passwords for that account from saved passwords (<Settings | Privacy & Security | Passwords | Saved Passwords>);

Now restart Thunderbird. You will be asked for your credentials, and hopefully they will be accepted and mail retrieval will resume.

postfach8
postfach8 Question owner

Thanks a lot for your help! Everything is working now.

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