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Access Denied

Agent virtuel replied
Gary Baggetta

"Access Denied" when accessing homedepot.com and lowes.com using microsoft edge or firefox within windows 7

"Access Denied" when accessing homedepot.com and lowes.com using microsoft edge or firefox within windows 7

All Replies (11)

Hi

Please appreciate that both your operating system and version of Firefox are currently unsupported. Have you considered updating your computer?

I have the same problem. Started around June 8th. I know Win 7 is unsupported but isn't Firefox kept up to date with ESR's? I am using Firefox v 115.37,0esr. Worked fine till June 8. I don't know what happened. I am communicating with Lowe's and Home Depot tech people on it. But I also want Mozilla to know about it. I want to keep the computer and system that I have and am thankful for those who update browsers to use with unsupported operating systems.

Modified by navaid3

Hello

https://support.mozilla.org/en-US/questions/1578933#answer-1829982

Have you tried, the potential workaround, User Agent Switcher

These similar discussions https://support.mozilla.org/en-US/questions/1579167

An experience performed with the help of Responsive Design Mode https://firefox-source-docs.mozilla.org/devtools-user/responsive_design_mode

User Agent String on the right

Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

Modified by Agent virtuel

navaid3 said

I know Win 7 is unsupported but isn't Firefox kept up to date with ESR's? I am using Firefox v 115.37,0esr. Worked fine till June 8.

The older Firefox 115 ESR is based on the old Firefox 115.0 Release but with security and stability fixes since. It was originally going to end around Fx 115.15.0 esr or so but Mozilla decided to keep it updated so the EOL Windows 7, 8, 8.1 and macOS 10.12, 10.13, 10.4 OS users can have a secure web browser for a while still.

The current ESR is Firefox 140.0 ESR (currently 140.12.0esr and updated till 140.15.0esr) and the next ESR will be based on the Firefox 153.0 Release on July 21.

I live in France, i do not have access to homedepot To see, i used built-in VPN in Firefox https://support.mozilla.org/en-US/kb/built-in-vpn

Do you use a vpn?

I have no idea about VPN. I don't think so, just use my security programs Avast and AVG to access the internet.

How do I update Mozilla?

@ Paul No, I want to keep my desktop as it's too expensive to replace. My work around is to use other Android devices. I just thought there may be a setting I could change. It was working in May.

Firefox support for Windows 7, 8 and 8.1 https://support.mozilla.org/en-US/kb/firefox-users-windows-7-8-and-81-moving-extended-support

Firefox Release Calendar https://whattrainisitnow.com/calendar

To continue, this dicusssion https://support.mozilla.org/en-US/questions/1591469

Have you tried, the potential workaround, User Agent Switcher

As for me, i installed Linux, in dual-boot with Windows7 https://support.mozilla.org/en-US/questions/1585074#answer-1829603

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