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How do I get rid of the "Add Security Screen" without confirming it as a valid certificate

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  • Last reply by Matt

smadore2014
smadore2014
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I cannot get rid of this screen!!!! I don't want to confirm security exception, as it says certifica te status:" this certificate belongs to a different site, which could indicate identity theft" !!! I cannot receive any emails!! I have tried everything I can think of!!!! When I try to cancel, delete, change location, - nothing happens! HELP!!!

I cannot get rid of this screen!!!! I don't want to confirm security exception, as it says certifica te status:" this certificate belongs to a different site, which could indicate identity theft" !!! I cannot receive any emails!! I have tried everything I can think of!!!! When I try to cancel, delete, change location, - nothing happens! HELP!!!

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Matt
Matt
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Are you connecting to a valid mail server or not? Don't ask how to get rid of the screen that is informing you of the problem, without making a decision. Thunderbird will not securely connect to a server that offers up invalid security certificates, unless you specifically direct it to..

I you feel your not capable of making a decision, perhaps you need to contact you mail provider and ask them why your getting such a warning for their mail server so you have enough information to actually make an informed decision.