Showing questions tagged:

Exporting contacts, no bueno!

Have been trying off and on for last couple of days to export my contacts from Thunderbird into CSV format. Internet says it's easy. Just open TB> contacts> choose … (read more)

Have been trying off and on for last couple of days to export my contacts from Thunderbird into CSV format. Internet says it's easy. Just open TB> contacts> choose the contact list you want to export> tools> export> save it as CSV. Only option in tools is to export the whole profile into a zip file and no way to select just contacts saving in CSV. So, how do you save contacts as a CSV file, getting around the export of the whole profile?

Solved 4

3 accounts and only 1 can send now

- Thunderbird 158.0.1 on Mac. - Three Yahoo accounts: one sends successfully; two fail. - Sending and receiving work through Yahoo’s website and my iPhone. - Error: 550 I… (read more)

- Thunderbird 158.0.1 on Mac. - Three Yahoo accounts: one sends successfully; two fail. - Sending and receiving work through Yahoo’s website and my iPhone. - Error: 550 Invalid mail from. - The error persists in Troubleshoot Mode, and the log doesn’t show the sender address. This happened after latest update Thank you

Open 1

Lost emails

Yesterday I logged in to Thunderbird and was asked to upgrade to Thunderbird 158.0.1 Today all my old mail folders mail have disappeared, how do I recover them?

Open 1

Folder counts are wildly off

Mostly the Trash and Drafts folders shown very large, incorrect numbers, in the hundred. Even if I mark as the folder read or empty the folder. Numbers don't change, just… (read more)

Mostly the Trash and Drafts folders shown very large, incorrect numbers, in the hundred. Even if I mark as the folder read or empty the folder. Numbers don't change, just keep growing. Any ideas? I've tried some suggfestions from the internet but none work

Open 1

All other folders are a sub folder of Inbox

Just moved on from Microsoft email. Hadn't tried Thunderbird in a few years and wanted to give it another try. It is all connected and working via an IMAP provider. Iss… (read more)

Just moved on from Microsoft email. Hadn't tried Thunderbird in a few years and wanted to give it another try. It is all connected and working via an IMAP provider.

Issue is the arrangement of the folders. Sent, Trash, Spam and Drafts are sub folders of Inbox. Not a show stopper, just seems different and slightly inconvenient. Would like to pop those out so they were hanging off the account title. I found a 10 year old article about this that said the arrangement of these folders is dictated by the IMAP server. If this is the case, then I guess it is what it is.

Open

Cannot send emails from Thunderbird - error MF-505

For years I have had two email addresses: - @virginmedia.com and an older @blueyonder.co.uk one - with no problems: POP is set up with the two servers pop3.virginmedia.co… (read more)

For years I have had two email addresses: - @virginmedia.com and an older @blueyonder.co.uk one - with no problems: POP is set up with the two servers pop3.virginmedia.com and pop3.blueyonder.co.uk. SMTP is set up with smtp.virginmedia.com for both. Everything was sweetness and light. I could receive and send from both accounts no problems.

Two weeks ago, the MF-505 relay refused error popped up when I tried to send an email from @blueyonder.co.uk and has continued to do so ever since. I can receive @blueyonder.co.uk emails with no problems. I can receive and send from @virginmedia.com with no problems. I can login to the virginmedia webmail site with @blueyonder.co.uk and send emails with no problems. Even so, I changed the @blueyonder.co.uk mail app password with Virginmedia just in case; no help. I have deleted the saved passwords and resaved them; no help. I have tried adding an @blueyonder.co.uk smtp outgoing server to Thunderbird even though I never had to before; no help. I have checked smtp server outgoing settings - even though everything works fine for @virginmedia.com. No problems there.

The general advice "out there" seems to be wait and it will resolve itself but it's been two weeks and for what it's worth Virginmedia confirm there is no problems with my account or their services their end.

any suggestions will be appreciated.

Solved 3

I find that once I installed release version over ESR version, my account is migrated to MS Graph AND all pre-graph messages are indexed but unretrievable? please confirm - UNBELIEVABLE!

My question can suffice. Once I installed Thunderbird release over the Thunderbird ESR, I have very slow or no access to messages sent before my account was converted to… (read more)

My question can suffice. Once I installed Thunderbird release over the Thunderbird ESR, I have very slow or no access to messages sent before my account was converted to Graph. Confirm?

Open

Local mail is twice the size as pop mail

For years I had an pop account in my Thunderbird, next to my Imap account. Both live happily next to each other. Today I moved all the mails from my pop account (which wa… (read more)

For years I had an pop account in my Thunderbird, next to my Imap account. Both live happily next to each other. Today I moved all the mails from my pop account (which was no long active, nor was it connected to a server) to my local folders. I found out that all of my folder were suddenly twice the size. Compressing didn't do a thing. Why is this?

Open 2

Calendar event description is hardly visible - black font on dark grey background. Default Theme issue

After 158.0.1 update the colors are broken when I open a calendar event (in a popup or tab) in edit mode the description has dark background with black font which is very… (read more)

After 158.0.1 update the colors are broken when I open a calendar event (in a popup or tab) in edit mode the description has dark background with black font which is very hard to read. I have Dark Mode in windows and this issue is in both Auto and Dark themes in Thunderbird. No matter what theme I install apart from Light the description in unreadable.

Open 1

Thunderbird, windows 11, earthlink/mindspring default folders

Situation: Several Earthlink accounts using IMAP in Thunderbird. Earthlink/mindspring folders show the same folders as webmail. However, Thunderbird includes (by default… (read more)

Situation: Several Earthlink accounts using IMAP in Thunderbird. Earthlink/mindspring folders show the same folders as webmail. However, Thunderbird includes (by default?) "Sent Spam" and "Virus Blocker" folders. These are not visible in Earthlink webmail.

The folder subscribe function doesn't appear to do anything.

Deleting the msf files from the profile and restarting Thunderbird recreates the MSF files, and the empty, non-existent (on webmail) folders persist.

Have had this issue for a very long time. Would like to know, just to assuage a tiny bit of OCD, how to remove the folders from the list displayed for the account(s) on Thunderbird.

Thanks in advance. M

Open 4

downloads multiple copies of every email upon startup

Upon startup Thunderbird downloads multiple copies of every email. A few days ago it was just 5 copies of each now it is 10 or 15 copies of each. Of course it then gives… (read more)

Upon startup Thunderbird downloads multiple copies of every email. A few days ago it was just 5 copies of each now it is 10 or 15 copies of each. Of course it then gives the disk full message. But this drive has over one Terabite of free space.' Been a user since Thunderbird inception and donated a few times but this and other iss are making it hard to stay loyal.

Open 5

Why must Thunderbird have a 'Default' email account?

Example why question is being asked: Three separate GMX email accounts, each with its own unique password, and NOW Application-specific password for Thunderbird. Aliases… (read more)

Example why question is being asked:

Three separate GMX email accounts, each with its own unique password, and NOW Application-specific password for Thunderbird. Aliases are not used or desired. Three different separate accounts that should each have its own outgoing server.

Worked fine until updates to Thunderbird and changes to the GMX server, and Application-specific passwords became a requirement to send and receive email.

Seems like updates to nearly every program and/or app that may be released with the intent to resolve an issue or include a new feature breaks something else. M$ is horrible with updates and labels nearly everything as a critical update so it gets pushed through even when updates are turned off or supposedly permanently disabled by a registry hack; Windows 11 being the absolute worse ever. Why I only have one computer with M$ while all the others are Linux. Problems all the time with M$ while Linux simply continues to work.

Regardless, can setup each GMX account but the default email account name must be used as the user name on the other two GMX accounts on the outgoing server in order to send email. Then the recipient sees the name for the default account rather than the name assigned to the other two accounts, and the Application-specific password for Thunderbird must be changed to that of the default. Then attempting to pull down email for the other two pop accounts comes to a halt, and email messages can only be viewed by going to the online account.

Two separate accounts for yahoo, two for gmail, and one for Charter work fine, each has its own name and outgoing server. Should be the same way for GMX but is not because Thunderbird requires one of the three GMX accounts is set to Default.

Appears by having a Default email account, users are not only restricted by the default account, but email that is sent is done so with he incorrect name, The purpose for three different emails is for email segregation and better management; personal correspondence, business related, and Internet stuff.

Instead of having a 'Default' email account, makes more sense to use a valid email to register Thunderbird after downloading and installing, and then using that email for Support, Boards, assistance, etc. The default email requirement causes too many frustrating unneeded issues that should not occur, along with wasted time, stress and grief. Computers were suppose to make our lives easier and allow us more time for the real world. Biggest lie told since the Bell Labs created the transistor.

Thunderbird 158.0.1 (64-bit) Thunderbird codename Meadow badgeMozilla Thunderbird Flatpak en-USthunderbird-flatpak - 1.0

Computer OS:

 Kernel: 7.0.0-38-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Cinnamon v: 6.6.9 tk: GTK v: 3.24.41 wm: Muffin v: 6.6.3 vt: 7 dm: LightDM v: 1.30.0
   Distro: Linux Mint 22.3 Zena base: Ubuntu 24.04 noble
Open 17

I lost so many old messages because your default is to delete messages older than 30 days

I had heard that Thunderbird is a great ad-free alternative and I started using it some time back as an alternative to direct Yahoo or GMail use. I did not know that your… (read more)

I had heard that Thunderbird is a great ad-free alternative and I started using it some time back as an alternative to direct Yahoo or GMail use. I did not know that your default is to delete (from the server also!) mail older than 30 days!!!

I've had medical and financial records and other things that I've kept for years on my Yahoo account that are just gone due to your settings. Is there any way that I can recover messages from certain folders?


Bradford Trayler btrayler@yahoo.com

Open 1

Why am I unable to move an email from my inbox to my folders?

I am unable to move an email from my inbox to my folders.Thunderbird is unable to complete.Get [clientbug]append error message.AI informed me that yahoo did an upgrade an… (read more)

I am unable to move an email from my inbox to my folders.Thunderbird is unable to complete.Get [clientbug]append error message.AI informed me that yahoo did an upgrade and Thunderbird now has is issues with Yahoo and needs to do a upgrade.Is this true?

Open 1

I cannot move a folder back from "Drafts" to the "Inbox"

I accidentally dragged and dropped the "Inbox" of a POP3 account into the "Drafts" folder, nesting it there. I tried to drag the "Inbox" back to its proper location (dire… (read more)

I accidentally dragged and dropped the "Inbox" of a POP3 account into the "Drafts" folder, nesting it there. I tried to drag the "Inbox" back to its proper location (directly under the account), but I am unable to drop it (the cursor indicating a valid drop target does not appear). What should I do?

Open 2

How can I open E-mail hyperlinks in a private browsing window?

I want to be able to left click a link & open in a Firefox private window. It always opens in a regular browsing window. The only way I have found to do this is to … (read more)

I want to be able to left click a link & open in a Firefox private window. It always opens in a regular browsing window. The only way I have found to do this is to right click the link & left click "copy link location" & then paste in a private window address bar. I do not want to use a 3rd party program or extension & I don't want to create another Firefox profile either.

Open 1

Connection Reset issues

I Am needing some help. I was using Proton VPN (free version to try it out) and it was working fine until just now when I opened my thunderbird and it keeps saying pop.dr… (read more)

I Am needing some help. I was using Proton VPN (free version to try it out) and it was working fine until just now when I opened my thunderbird and it keeps saying pop.dreamhost has been reset and I cannot get my emails now. I looked at the help section here and it said something on here about issues with this and so I tried the suggestions there and it did not work so I just disconnected the VPN entirely and restarted my laptop and it still is giving me the same issues. I need step by step on how to be able to get my emails working again on thunderbird here and also what to do step by step so if I use a VPN again that this will not happen as I travel and need to have access to my emails without these issues. I Am not very technical so an easy step by step would be appreciated. Please help. Thank you

Open

How do I deselect multiple folders selected it didn't happen until today and now I can't use thunderbird

How do I deselect multiple folders selected it didn't happen until today and now I can't use thunderbird. There is no way to deselect multiple folder and I did not select… (read more)

How do I deselect multiple folders selected it didn't happen until today and now I can't use thunderbird. There is no way to deselect multiple folder and I did not select that option need to move through different emails account and my local folder where I have emails sorted and I need this at I have emails pertained to forms I need to complete in order to submit request for pension. It work perfectly well yesterday prior to recent update. I need access to my emails

Open 1