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I can not get the Siphon add-on to change its password.

  • 1 reply
  • 1 has this problem
  • 54 views
  • Last reply by user633449

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I tried restarting my Siphon account to change the password, I also tried uninstalling Siphon and re-installing, assigning a new password to it, but it won't take effect. I am forced to continue to use my old password, which is no longer secure.

I would prefer to talk to a human over the phone if possible. I can be reached at < phone number removed> weekdays after 3:00:P.M. Eastern Standard Time, or anytime on weekends. Thank you.

Phone number removed to protect user's privacy. See Mozilla Support rules and guidelines. aw

Modified by AliceWyman

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First, you need to update Firefox. Update Firefox to the latest release will help you do that.

After doing that, I'm not 100% sure what the "siphon" addon is, can you please give some more details? do they have a tech support site you've tried to contact/