Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

what could possibly be the reason why the same logins i have been using for a while isnt going through when i enter?

  • 1 reply
  • 0 have this problem
  • Last reply by TechHorse
  • Open

dacostaaboagye585
dacostaaboagye585

i have been using a user name and password to access work dash for so many months but now the same credentials are not going through when i enter

i have been using a user name and password to access work dash for so many months but now the same credentials are not going through when i enter

All Replies (1)

TechHorse
TechHorse
  • Top 25 Contributor

dacostaaboagye585, have you tried typing the password into a text editor application to check if this is a keyboard issue? For example, if the caps lock is on, or if the keyboard layout has changed resulting in a different symbol being typed than the one expected. Or if a key has become faulty and isn't typing, etc.

Modified by TechHorse

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.