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{Please learn to speak to your customers in a language we understand!

Pages of text but I don't understand what the [expletive] you are doing or why! It's incoherent! Don't tell me what to do without telling me HOW to do it! We customers… (read more)

Pages of text but I don't understand what the [expletive] you are doing or why! It's incoherent! Don't tell me what to do without telling me HOW to do it! We customers are not all software engineers. Unfortunately the software engineers who write everything I've been reading haven't learned that. I constantly read stuff that use terminology that is not self-explanatory. Then I'm asked to make a decision that is so badly defined that I have no idea what I'm deciding! SPEAK PLAIN ENGLISH!!!!! Don't ask me to choose among a list of options that YOU have defined, but none of which have any relationship to what I need to know. The "which topic" box just above this one is a perfect example. It took me a long time to even find this opportunity to speak to you! Choosing between incoherent options does not advance clarity for me or knowledge for you. Just stop using computer lingo and speak in a manner that would be understood by a 9 year old, or in my case, a 79 year old retired mechanical engineer. Thank you for giving me this opportunity to actually vent my frustration at what I run into on a daily basis, not just with Mozilla. Tom Riddering, [email address]

P.S. This whole incoherent mess this evening started when I tried to authorize McAfee to protect me from trackers, just exactly what that means I'm not sure, but it sounds bad. It's not at all clear just what would be tracked, who would bother tracking me, and why I need protecting. My life is so utterly boring.

Asked by Thomas Riddering 1 day ago

Last reply by Thomas Riddering 9 minutes ago

manage email autofill

I can't find the email autofill settings. There's incomplete or erroneous selections in the drop down when using autofill on web forms and I want to clean it up. Searches… (read more)

I can't find the email autofill settings. There's incomplete or erroneous selections in the drop down when using autofill on web forms and I want to clean it up. Searches for instructions keep showing this: "Settings > Privacy & Security > Forms and Autofill", but there is no Forms and Autofill section. I've gone through the other settings, Addresses, Password, Payment and other options under Privacy & Security but can't find email management settings. I bought an HP Omnidesk a month ago with windows 11 home. Any help would be appreciated. Thank you.

Asked by jjlongiii 4 hours ago

UI Issue with Vertical Tabs

I am a loyal Firefox user and recently started trying out the vertical tabs feature. However, I noticed a significant UI issue: there is a very sharp right angle in the u… (read more)

I am a loyal Firefox user and recently started trying out the vertical tabs feature. However, I noticed a significant UI issue: there is a very sharp right angle in the upper-left corner of the web page.

Currently, Firefox employs a rounded-corner UI design overall, and this sharp angle in the upper-left corner looks quite inconsistent, especially since the tab to its left and the address bar above it both feature rounded corners.

Therefore, I kindly request that this issue be addressed in a future update to provide a better visual experience when using vertical tabs.

Asked by banana 4 hours ago

STILL CANNOT LOG INTO MY BANK!!!!!!!!

For MONTHS now I have been UNABLE TO LOG INTO MY DAM BANK! Every time I try to log in I get BOOTED TO THE "SECURE SIGN UP" PAGE & i AM SICK TO DEATH OF SEEING THAT DA… (read more)

For MONTHS now I have been UNABLE TO LOG INTO MY DAM BANK! Every time I try to log in I get BOOTED TO THE "SECURE SIGN UP" PAGE & i AM SICK TO DEATH OF SEEING THAT DAM PAGE! I've gone through my settings, I can find anything that would prevent me from logging in, Another problem is that I'm going BLIND I have a lot of trouble seeing the page or reading what's on it. Trying to fill in a check, an envelope or anything else that reqires me to write is almost impossible now. WHere can I find the responce to my qestions, I have been unable to find where it's HIDING.

Asked by sheila 7 hours ago

Bookmarks

after a fresh reload of windows was performed on my machine, I signed into my Mozilla account but none of my bookmarks were appearing after the successful sign in. When I… (read more)

after a fresh reload of windows was performed on my machine, I signed into my Mozilla account but none of my bookmarks were appearing after the successful sign in. When I tried syncing it still did not appear. There are bookmarks that I had saved on firefox that are essential.

Asked by Abdus Sattaar Esack 7 hours ago

Tamaș. Emil

Vreau să fac o adresă pe mozila și miati dat Nr. Cod sal iau din. Contu mozila. Sinm. nu. aveam cont. Și mă tot. Uitam. Pe. Contu. De pe Google. Cu 99@. Și. De… (read more)

Vreau să fac o adresă pe mozila și miati dat Nr. Cod sal iau din. Contu mozila. Sinm. nu. aveam cont.

Și mă tot. Uitam. Pe. Contu.  De pe Google. Cu 99@.    Și. De pe  brave. Cu.  66@.    Dar nu  în. Astea ați trimis codu. 

Mai exact. Nu mă pricep sa fac. Adrese de mail


Acuma nu vad. Săgeata de trimitere aici linga chenar , nu aici trebuia să fie. ?

Asked by Emil Tamas 7 hours ago

New profile update menu doesn't show pre-update profiles (2025)

I recently updated my browser, and it has a new profile menu, but it doesn't recognize the old profiles I made before the update that were still accessible through the Ab… (read more)

I recently updated my browser, and it has a new profile menu, but it doesn't recognize the old profiles I made before the update that were still accessible through the About:profiles shortcut. I can still freely use the old profiles just fine, just have to access them through the old menu. I'm wondering if there is a simple way to move the old profiles to the new menu so I don't get this issue?

Asked by DNanton98 8 hours ago

I live in Darwin, NT but my internet providers server is in SA and detects my location as Adelaide, how do I set my location to where i Darwin??

my interenet provider server is in a differnt state to where i live and my mozilla firefox detects my location to where my server is located and NOT where I am physically… (read more)

my interenet provider server is in a differnt state to where i live and my mozilla firefox detects my location to where my server is located and NOT where I am physically located

Asked by shane_greer 9 hours ago

how to show the active tab automatically

how can i force the active tab to show? i am fairly sure this feature was in a previous edition. I have a large number of tabs and sometimes an app or video will start… (read more)

how can i force the active tab to show? i am fairly sure this feature was in a previous edition. I have a large number of tabs and sometimes an app or video will start and i am forced to go back and forth thru all the tabs just so i can stop them.

Asked by Wolfgang Rotbart 1 day ago

Last reply by Wolfgang Rotbart 10 hours ago

Updating error resulting in loss of bookmarks, history, logins and everything !!!

Hello; When Firefox is updating itself, it can create different profiles and so lose all bookmarks, passwords, logins and everything . And I have to start doing many thi… (read more)

Hello;

When Firefox is updating itself, it can create different profiles and so lose all bookmarks, passwords, logins and everything . And I have to start doing many things again, but can't return the pins I have kept or open tabs in other windows , and this cause me a lot already

I have 2 questions that I want answers for : 1 - Why you give a solution for this matter on your site ( https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update ) , and not solving this matter in the first place?

2- Are you going to fix this matter and when ?

Thank you.

Imad

Asked by Imado 11 hours ago