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Unable to sync with iOS app

Tornado9797
Tornado9797

I changed the password of my Firefox account recently, which logged me out of my Firefox iOS app. When I'm prompted to scan the QR code to re-establish the pairing, nothing happens. When I choose to use email instead, I get "unexpected error". This happens every time I try to re-pair. Please help me sign in to Firefox iOS.

I changed the password of my Firefox account recently, which logged me out of my Firefox iOS app. When I'm prompted to scan the QR code to re-establish the pairing, nothing happens. When I choose to use email instead, I get "unexpected error". This happens every time I try to re-pair. Please help me sign in to Firefox iOS.

Chosen solution

I was able to resolve this by deleting the iOS app and reinstalling it. When it asked for a QR code to scan after reinstalling, it worked as expected.

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Tornado9797
Tornado9797 Question owner

Chosen Solution

I was able to resolve this by deleting the iOS app and reinstalling it. When it asked for a QR code to scan after reinstalling, it worked as expected.

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