one page will not display on my new website
i have a new website tvbmaloha.com called "aloha bumper stickers" , and the order page does not display on my desktop mac , but displays elsewhere fine . the page loads but it is consistently blank. godaddy has been unable to fix this , as the page loads fine on other devices. any help would be appreciated. thanks ! it displays with crome and safari fine.
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Chosen Solution
Hi,
Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
good job ! i disabled the enhanced tracking feature, displayed the desired page, hit reload - boom ! shopping cart page displyed as desired. this problem has plagued myself and godaddy folks for weeks - you nailed it ! mahalo nui ted
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