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After an update, the prompt window to relogin to Yahoo and AOL displays an error message.

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  • Last reply by John S

I just updated from TB 142.0 to 148.0.1. After the update, my Yahoo and AOL accounts display a login window and prompted to re-enter the login credentials. After I enter the email address and click 'Next' an error is displayed:

Edge: Too Many Requests

This appears to be a browser error. What is needed to fix this? I am unable to re-enable my email addresses.

When I tried to copy the link to a 'real' browser window I was able to get the verification code from the sites, but then got the error Can't reach this page at 127.0.0.1, connection refused which, of course, is the loopback address.

I just updated from TB 142.0 to 148.0.1. After the update, my Yahoo and AOL accounts display a login window and prompted to re-enter the login credentials. After I enter the email address and click 'Next' an error is displayed: Edge: Too Many Requests This appears to be a browser error. What is needed to fix this? I am unable to re-enable my email addresses. When I tried to copy the link to a 'real' browser window I was able to get the verification code from the sites, but then got the error ''Can't reach this page at 127.0.0.1, connection refused'' which, of course, is the loopback address.
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Modified by John S

Chosen solution

Matt said

See https://support.mozilla.org/en-US/questions/1544673 and https://bugzilla.mozilla.org/show_bug.cgi

Thank you! I saw that post, but did not interpret it correctly. After a look more closely at the post and bug report, I finally got what it was saying. Went through the process and my Yahoo and AOL accounts are now working.

A non-technical user will get very tripped up on this, I'm afraid.

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All Replies (2)

See https://support.mozilla.org/en-US/questions/1544673 and https://bugzilla.mozilla.org/show_bug.cgi

From what I have just read in those two linked topics, it might be that you need to disable the check for new messages at startup in account settings. Itis a yahoo issue, but reducing the total requests in my idea and with more than one account being hit on the combines Yahoo AOL Comcast ATT thing it might be Yahoo are not limiting connections to one at a time and Thunderbird just tries them all at once. You might also want to trey reducing the connections in account settings > server settings > advanced to say 2 or 3 and see if that has an impact. To improve performance 5 is a sort of industry standard, but yahoo do nothing in a standard way.

If you have a phone also connected to the account (Apple particularly) turn it off for 10 minutes and see if it impacts the result. Apple do not limit connections in their mail apps and will consume as many as the provider will give, leaving everything else out in the cold.

Chosen Solution

Matt said

See https://support.mozilla.org/en-US/questions/1544673 and https://bugzilla.mozilla.org/show_bug.cgi

Thank you! I saw that post, but did not interpret it correctly. After a look more closely at the post and bug report, I finally got what it was saying. Went through the process and my Yahoo and AOL accounts are now working.

A non-technical user will get very tripped up on this, I'm afraid.

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