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2nd time in 1 week, my in box is not receving emails! PLEASE HELP!

drennan_18
drennan_18

It's pretty much in the title. My in box freezes up and no emails arrive. Microsoft will drop drop down a box asking me if I want to open THUNDERBIRD and says make sure I'm using a trusted server - app??? I don't understand any of this!

It's pretty much in the title. My in box freezes up and no emails arrive. Microsoft will drop drop down a box asking me if I want to open THUNDERBIRD and says make sure I'm using a trusted server - app??? I don't understand any of this!

All Replies (2)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

Please add a screen shot to this post by

  • creating a screen shot of the error with Command-Shift-4 or Command-Shift-3
  • On this support page click "Browse" below Add images and select the file for the screen shot.
drennan_18
drennan_18 Question owner

This is sequence of events email freeze no email a box drops down from microsoft it says are you trying to sign into THUNDERBRID? THEN IT SAYS only continue if you download the app from a store or website that you trust??? Never had this happen so not knowing if it was a scam?? 2 boxs one to cancel one to continue I very nervously pushed continue and the dame thing corrected itself??? 

                   Go figure!

Thee problem of not being a geek and just knowing how to fix :(. Thx for contacting

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