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Email is not a valid email address

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  • Last reply by Denys

yoanhlebarov
yoanhlebarov
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I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

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Denys
Denys
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Hi,

We have a direct one-to-one support for Mozilla accounts (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.