Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Name not shown on the Google "Choose an account" page.

When I open the Google "Choose an account" page, my account name doesn't show up above my email address. The problem ceases only temporarily when I clear the cache and the Google cookies. Any suggestions?

When I open the Google "Choose an account" page, my account name doesn't show up above my email address. The problem ceases only temporarily when I clear the cache and the Google cookies. Any suggestions?

Chosen solution

The solution is to use Chrome with Gmail.

Read this answer in context 👍 0

All Replies (2)

It is the Google account listed when signing in to Gmail through Firefox (see attached image).

Chosen Solution

The solution is to use Chrome with Gmail.