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Can not sign on to ebay.com with FF.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by jonzn4SUSE

donP22
donP22

When I chose ebay.com the cursor in the tab just keeps going back and forth but never completes the page sign on. After 3 days of the same result, I tried using MS Edge and it worked loading the sign on page and I put in my ID and PW but it sensed I was a "new" computer and wanted me to call ebay to process the "new" computer usage. I didn't want to change to Edge, so I just stopped the process and chose to write to you to get FF "fixed" to keep using as usual.

When I chose ebay.com the cursor in the tab just keeps going back and forth but never completes the page sign on. After 3 days of the same result, I tried using MS Edge and it worked loading the sign on page and I put in my ID and PW but it sensed I was a "new" computer and wanted me to call ebay to process the "new" computer usage. I didn't want to change to Edge, so I just stopped the process and chose to write to you to get FF "fixed" to keep using as usual.

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

I can sign in with no issues. see screenshot