Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox keeps crashing when it opens.

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by chris502

chris502
chris502
more options

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan using MalwareBytes, and removing extensions, but the problem persists.

To be more precise, sometimes it just crashes immediately leaving the notices shown in the image. Sometimes it opens and stays for a while but then crashes with a similar notice.

Crash reports:

bp-945b32f1-96b3-4233-ba19-03c310221026 26/10/2022, 12:02 bp-2af09469-4ba1-4531-8406-5e0f70221026 26/10/2022, 12:02 bp-d7d56904-ca94-4397-812d-a39260221026 26/10/2022, 09:55 bp-7e88f783-318e-4401-b825-89a810221024 24/10/2022, 18:50

Hope someone can help.

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan using MalwareBytes, and removing extensions, but the problem persists. To be more precise, sometimes it just crashes immediately leaving the notices shown in the image. Sometimes it opens and stays for a while but then crashes with a similar notice. Crash reports: bp-945b32f1-96b3-4233-ba19-03c310221026 26/10/2022, 12:02 bp-2af09469-4ba1-4531-8406-5e0f70221026 26/10/2022, 12:02 bp-d7d56904-ca94-4397-812d-a39260221026 26/10/2022, 09:55 bp-7e88f783-318e-4401-b825-89a810221024 24/10/2022, 18:50 Hope someone can help.
Attached screenshots

Chosen solution

Do you have anything like Explorer Patcher? It crashes Firefox.

Read this answer in context 👍 1

All Replies (4)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Chosen Solution

Do you have anything like Explorer Patcher? It crashes Firefox.

chris502
chris502 Question owner
more options

Thanks, that confirms my hunch: I've just uninstalled that and the problem appears to be solved. Do you know if StartAllBack causes the same issue?

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

I don't know.

chris502
chris502 Question owner
more options

That's fine, have installed StartAllBack and so far all good. Thanks for your help.