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cannot add items to shopping cart on web sites

  • 3 replies
  • 1 has this problem
  • 38 views
  • Last reply by jonzn4SUSE

When I'm on a web site and trying to add an item to the Shopping Cart it does not add. Also it doesn't show the hand icon when I click on something within the web page like it used to. Recently, there were several Firefox updates automatically added. Could one of them have created this problem? I have Windows 10, Firefox version 98.0 and the Firefox page shows I have the latest updates.

When I'm on a web site and trying to add an item to the Shopping Cart it does not add. Also it doesn't show the hand icon when I click on something within the web page like it used to. Recently, there were several Firefox updates automatically added. Could one of them have created this problem? I have Windows 10, Firefox version 98.0 and the Firefox page shows I have the latest updates.

Chosen solution

Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Can you post a full browser screenshot showing the issue? Provide steps to replicate the issue.

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All Replies (3)

Chosen Solution

Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Can you post a full browser screenshot showing the issue? Provide steps to replicate the issue.

Thank-you for your help jonzn4SUSE!

No, thank you Starlight so bright!  ;-))

Modified by jonzn4SUSE