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Lost my bookmarks and Passwards

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

Muhammad Adeel Tariq
Muhammad Adeel Tariq
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Hi there, I am writing because I have reset my Mozilla Firefox's password because I have installed new window in my laptop, I wasn't aware of recovery key, so upon resetting of password, I have lost my bookmarks and passwords, so my question is, is there any way to recover my data by contacting support or anyway, book marks and passwords are very important

Please advise

Hi there, I am writing because I have reset my Mozilla Firefox's password because I have installed new window in my laptop, I wasn't aware of recovery key, so upon resetting of password, I have lost my bookmarks and passwords, so my question is, is there any way to recover my data by contacting support or anyway, book marks and passwords are very important Please advise

All Replies (2)

Bithiah
Bithiah
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Hey there!

Please see the following the article on how to recover your bookmarks. https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

And did you enable Sync? If so your bookmarks and passwords aren't lost.

Hope I helped!

Kind regards,

Bithiah

FredMcD
FredMcD
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Muhammad Adeel Tariq said
. . . I have reset my Mozilla Firefox's password

If you were talking about the sync account, that data was removed.

If you were talking about the Primary (Master) Password, all passwords would have been removed.