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Drop down menu problem?

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  • Last reply by FTaing13

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Whenever I try to install a new theme/addon or open the drop down menu for the downloads, it would just show the icons and no text at all? I've included some images because I don't really know how to explain it...

Whenever I try to install a new theme/addon or open the drop down menu for the downloads, it would just show the icons and no text at all? I've included some images because I don't really know how to explain it...
Attached screenshots

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Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

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I've already tried opening Firefox in safe mode. The problem is still there though and I've also tried refreshing it but the problem remains. I can try uninstalling then reinstalling Firefox.