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I can't get into my email with Firefox. It keeps saying "There was an issue looking up your account. Tap Next to try again." I get in just fine on other browsers.

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  • Last reply by FredMcD
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I can't get into my email with Firefox. It keeps saying "There was an issue looking up your account. Tap Next to try again." I get in just fine on other browsers.

I can't get into my email with Firefox. It keeps saying "There was an issue looking up your account. Tap Next to try again." I get in just fine on other browsers.

All Replies (2)

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?