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When I click news item or search on my att homepage graphics disappear,

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  • Last reply by 44Larry

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Using 59.02 (64-bit) version. If i use back arrow, search, or click news item all graphics & pictures disappear. There i a small search window and the titles or items on the page, I cannot use the page unless I close firefox and restart. Using Windows 10 up to date.bold text

Using 59.02 (64-bit) version. If i use back arrow, search, or click news item all graphics & pictures disappear. There i a small search window and the titles or items on the page, I cannot use the page unless I close firefox and restart. Using Windows 10 up to date.'''bold text'''

Chosen solution

Your solution worked in safe mode but not live. I refreshed Firefox and it is working now.

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Hi, please update your Flash 27.0 r0 Flash Player Version: 29.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please consider turning on send info to Mozilla from with in Firefox before posting a question. This helps us help you. I have no info from your system that would help see things that cause issues.

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

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Chosen Solution

Your solution worked in safe mode but not live. I refreshed Firefox and it is working now.