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How do I get a usable winodws media player plugin for firefox to actually load and work?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by bmoehring

bmoehring
bmoehring

Videos are split vertically into different color bands. Videos play without choppiness. Downloaded plugin file but firefox does not use it because it may be corrupted. Can't get other links to work, always goes to a search for the website instead of just linking to it.

Videos are split vertically into different color bands. Videos play without choppiness. Downloaded plugin file but firefox does not use it because it may be corrupted. Can't get other links to work, always goes to a search for the website instead of just linking to it.

Chosen solution

hi, we are currently aware of video playback issues on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.

otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.

plugins like wmp are no longer supported since a couple of months...

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philipp
philipp
  • Moderator

Chosen Solution

hi, we are currently aware of video playback issues on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.

otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.

plugins like wmp are no longer supported since a couple of months...

bmoehring
bmoehring Question owner

Downloading AMD software didn't help, switching the suggested value to "false" has helped. Thanks!