Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Your Firefox profile cannot be loaded - Ever since the update when I close out of Firefox and try to reopen this pops up.

  • 2 replies
  • 1 has this problem
  • 19 views
  • Last reply by MysticDoll

MysticDoll
MysticDoll
more options

I have already deleted the %appdata% - Firefox - when I do that Firefox will load and I can sync my data from my acct. However if I close it, it will once again say that the profile is missing, and will not allow me to delete Firefox folder

I have already deleted the %appdata% - Firefox - when I do that Firefox will load and I can sync my data from my acct. However if I close it, it will once again say that the profile is missing, and will not allow me to delete Firefox folder

All Replies (2)

FredMcD
FredMcD
more options

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

MysticDoll
MysticDoll Question owner
more options

I have already deleted profile and started with a fresh one - still everytime I close Firefox, it says the same thing.