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Firefox 57 won't start on a Hebrew Windows [ "Profile Missing" error message ]

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  • Last reply by philipp

NSbuilder
NSbuilder
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I have a computer running Hebrew. since I upgraded to Firefox 57 - I started getting "Your Firefox profile cannot be loaded. It may be missing or inaccessible" every time I try to open Firefox I get that error message. Reinstalling Firefox doesn't work. Refreshing Firefox doesn't work.

When I delete the profile directory - it open up for the first time, then when I close and reopen - error message... Creating a new profile ( the above way - open it after deleting profiles ) doesn't work.

Same thing happen on my Hebrew laptop - it must be a problem with Firefox on a Windows with a Hebrew language.

Please fix it.

I have a computer running Hebrew. since I upgraded to Firefox 57 - I started getting "Your Firefox profile cannot be loaded. It may be missing or inaccessible" every time I try to open Firefox I get that error message. Reinstalling Firefox doesn't work. Refreshing Firefox doesn't work. When I delete the profile directory - it open up for the first time, then when I close and reopen - error message... Creating a new profile ( the above way - open it after deleting profiles ) doesn't work. Same thing happen on my Hebrew laptop - it must be a problem with Firefox on a Windows with a Hebrew language. Please fix it.

Chosen solution

hi, thanks for reporting this. i think we have fixed this issue now with the updated firefox 57.0.1 which is available through https://www.mozilla.org/en-US/firefox/all/

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philipp
philipp
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Chosen Solution

hi, thanks for reporting this. i think we have fixed this issue now with the updated firefox 57.0.1 which is available through https://www.mozilla.org/en-US/firefox/all/