Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox forgets my settings

  • 1 reply
  • 0 have this problem
  • 12 views
  • Last reply by FredMcD

more options

In the customize menu I turn the MENU BAR ON. After exiting firefox the next time I use it the menu bar does not show. I want it to to remain the way I set it. (on). Please advise. Also I added an add-on (abp) Right now it no longer shows. I would like it to keep showing. Thanks George

In the customize menu I turn the MENU BAR ON. After exiting firefox the next time I use it the menu bar does not show. I want it to to remain the way I set it. (on). Please advise. Also I added an add-on (abp) Right now it no longer shows. I would like it to keep showing. Thanks George

Chosen solution

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.