Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Archived

firefox forgets my settings

FredMcD replied
Sirk

In the customize menu I turn the MENU BAR ON. After exiting firefox the next time I use it the menu bar does not show. I want it to to remain the way I set it. (on). Please advise. Also I added an add-on (abp) Right now it no longer shows. I would like it to keep showing. Thanks George

In the customize menu I turn the MENU BAR ON. After exiting firefox the next time I use it the menu bar does not show. I want it to to remain the way I set it. (on). Please advise. Also I added an add-on (abp) Right now it no longer shows. I would like it to keep showing. Thanks George

All Replies (1)

Chosen Solution

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.