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Serious problems with Shockwave or Flash

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  • 1 has this problem
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  • Last reply by FredMcD

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I've been having real issues with Firefox and it's shockwave or flash plug ins. They keep on crashing. I've been deleting and re-installing the latest versions and keeps on crashing. I'm about to give up on Firefox and move on with Google Chrome. I don't know what else to do. I keep submitting the crash reports every time they happen....

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Unfortunately Adobe products such as Flash and Shockwave are not fixable by Mozilla. We have a few things you can try to reduce the crashing (Adobe Flash plugin has crashed - Prevent it from happening again) but it is ultimately up to Adobe to provide crash fixes.

Try the steps above and let me know if they help.

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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: