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Where is a registration page for a new subscriber?

  • 3 replies
  • 6 have this problem
  • 5 views
  • Last reply by Moses

davezila
davezila
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I am new to Mozilla support & near as I can recall nor in any of my hand kept WEB site records do I have anything referring to you folks. This evening when I called up Firefox to use on the WEB, I was told on the screen that I had some up dates coming. After the updates were finished a new page about Mozilla & Firefox support. However, it never showed how a newbee should register. Although there is a "Register or Sign in" phrase near the top of the page, clicking on it does nothing. How do I register.? 

    Thanks in advance for any assistance provided.    David W. Jensen,  73,   W 0 R M V.
I am new to Mozilla support & near as I can recall nor in any of my hand kept WEB site records do I have anything referring to you folks. This evening when I called up Firefox to use on the WEB, I was told on the screen that I had some up dates coming. After the updates were finished a new page about Mozilla & Firefox support. However, it never showed how a newbee should register. Although there is a "Register or Sign in" phrase near the top of the page, clicking on it does nothing. How do I register.? Thanks in advance for any assistance provided. David W. Jensen, 73, W 0 R M V.

Chosen solution

Hi David,

You've already created an account at Mozilla Support (support.mozilla.org). We don't have a Register link in the forum as the forum makes users go through the Ask a Question link then when it's time to create the thread, the forum prompts the user to create an account in order to post the question.

Are you sure you're not talking about Mozilla site for add-ons (https://addons.mozilla.org/en-US/firefox/)? That site has register and log in at the top. If that is the page, you'll need to contact them on the forum. (https://forums.mozilla.org/addons/)

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All Replies (3)

Moses
Moses
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Chosen Solution

Hi David,

You've already created an account at Mozilla Support (support.mozilla.org). We don't have a Register link in the forum as the forum makes users go through the Ask a Question link then when it's time to create the thread, the forum prompts the user to create an account in order to post the question.

Are you sure you're not talking about Mozilla site for add-ons (https://addons.mozilla.org/en-US/firefox/)? That site has register and log in at the top. If that is the page, you'll need to contact them on the forum. (https://forums.mozilla.org/addons/)

davezila
davezila Question owner
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Well, after futzing around on whatever WEB page I was on, I finally found myself registered. However, I think the sign up method is very back handed and definitely should be analyzed and re-thought AND improved to provide a simple "REGISTERS HERE" button. IMHO...!!! 

   However, I do thank the person that sent a reply to my question.      
      Sincerely,  David w. Jensen   73,     W 0  R V M  since  1953.
Moses
Moses
  • Moderator
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Hi Dave,

Thank you for letting me your concerns about the forum. I'll be sure to forward your comments about the registration process to the site developers.