Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
アーカイブに保管済み

Websites denying service, supposedly can cause harm to the site

Firefox トラブルシューティング
FredMcD replied
mikeinral
mikeinral

Tried to log into aetna.com, clickedonoption to login (hadn't entered info yet). Got https://member.aetna.com/distil_r_drop.html?requestId=4dbd7c89-e665-47a3-8aae-787cdd1341b3&httpReferrer=%2FappConfig%2Flogin%2Flogin.fcc

which is part of Aetna's site, not (apparently) malware, says Denied - Service Unavailable

Your traffic behavior has been determined cause harm to this website. There are a few reasons this might happen: 

   You're moving through this website at super-human speed
   Your behavior navigating the website has been identified as bot-like
   Your traffic resembles a Denial of Service (DDoS)

No problem with chrome. Note that I had this problem with another site a few days ago but I forget which. Aetna E-Tech says they've had this problem with firefox, also other possibly some other browsers. They advised chrome.

Tried to log into aetna.com, clickedonoption to login (hadn't entered info yet). Got https://member.aetna.com/distil_r_drop.html?requestId=4dbd7c89-e665-47a3-8aae-787cdd1341b3&httpReferrer=%2FappConfig%2Flogin%2Flogin.fcc which is part of Aetna's site, not (apparently) malware, says Denied - Service Unavailable Your traffic behavior has been determined cause harm to this website. There are a few reasons this might happen: You're moving through this website at super-human speed Your behavior navigating the website has been identified as bot-like Your traffic resembles a Denial of Service (DDoS) No problem with chrome. Note that I had this problem with another site a few days ago but I forget which. Aetna E-Tech says they've had this problem with firefox, also other possibly some other browsers. They advised chrome.

すべての返信 (2)

WestEnd
WestEnd

Until another Aetna user goes to that site to login that has a account using firefox then this would be the only way we know.

FredMcD
FredMcD

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}