Firefox サポートフォーラム

I've been using firefox's built-in pdf editor and I know it's saved my edits in the past, but the file I'm working on right now never seems to save my annotations and I'm not sure why. I've saved it half a dozen times with the same name as before and changing it, and all I've managed to do is get more copies of the unchanged file on my computer. Does anyone know why this is happening?

I have a user that is unable to open Firefox. When she tries, she gets a popup that says Firefox is already running, but is not responding. I have followed the troubleshooting guide, but I am still having this same issue. I uninstalled, and reinstalled Firefox twice with fresh downloads from the Mozilla website. We are still having the same issue. Unless I close Firefox through task manager, the window will keep popping up.

Any assistance will be greatly appreciated.

hi team,

I'm able to intercept traffic using firefox and burp suite successfully but that my HTTP request got redirected to somewhere like https://www.google.com/search?client=firefox-b-d&q=hi&fcbz=1 and I got an error in firefox

please solve it

I am working on development of a SaaS platform that will use a 3rd party chat bot for customer support. Enhanced tracking protection blocks the bot.

If I click the shield and use the toggle to turn off ETP the bot loads. So far so good. But we don't want our users to have to click the toggle every time they want support.

So I figured I would add exceptions to ETP. When I click the shield to see what is being blocked I see the bot URL. When I add the URL to the enhanced tracking protection exceptions whitelist the bot is still blocked. I also added our URL to the list. Still being blocked. I would expect to be able to see the bot if our URL and the blocked URL are both on the whitelist, but I don't.

Is the exceptions list working as intended and not meant to do what I think it is meant to do? Am I missing settings that I need to use differently? Any help appreciated. (Sorry, I can't do screenshots because we're still in development)

Hi - Suddenly after using Firefox for many years I cannot open several of my financial-banking sites on my laptop. After entering the password, the browser goes back to the log-in screen. Starting again repeats this circle. I have tried turning off enhanced tracking but there is no effect. This problem occurs on these sites: new.alterna.ca, alternabank.ca and motivefinancial.com. Oddly enough, easyweb.td.com still works to access my account. On my android mobile, logging in with Firefox works fine on all these sites. Can you help me resolve this issue? I don't want to have to start relying on Edge or Chrome! Paul Thomson

Hi, I use google type Montserrat on my site (impres.bg). What Firefox displays is the font at the thinnest width (100). This is a problem only on firefox, on other browsers the font is displayed correctly. This is a disaster for page performance and design. I'm losing users who use this browser.

I can't find where the problem is, apparently it only occurs in Firefox.

thanks

Facebook, logging in with wrong user despite the proper credentials being given while using Firefox 109.0, Win 10, Lenovo Ideapad 5 PC.

Only since upgrading to ver 109.0.

Can we move sidebar to bottom? I am interested in using a Find and Replace addon and have it snap to the bottom and appear where the vanilla Ctrl+F find bar appears. I know there is no GUI option to do this as described in (https://mzl.la/3vUbsmq) which only offers left/right but could there be a way to do this with userchrome css? I would have no idea where to begin in coding such a thing.

Thanks

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get back is to turn off and turn on again. Even then the Firefox page sometimes comes up again and I have to be quick to tap the X on top right to shut it down - or the whole screen goes black again! Then when I restart Firefox it re-loads the page, so I have to quickly exit before it happens again. So this morning when it happened I just did a full restart of the PC. Then I transferred all my tabs and other info to Edge, and will use that from now on.

What is new that is causing Firefox to do this?

I imagine I could also use Chrome, haven't tried that yet.

Hi. Today I reinstalled the system on my computer. I redownloaded Mozilla and wanted to log in to restore my bookmarks. I forgot my password. I used the button that I forgot my password. I used my email and activation link for a new password. After logging back into Mozilla, my bookmarks are gone. Nothing like creating a new account. It is very important for me to recover my data.

Robert Jablonski mail:[email address]

this is the question dougumbarger asked in 2022. There does not appear to be a solution posted I now have the same problem. Especially noted with ticketing sites like Ticket master, Eventbrite.

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again

When I create a new document in Word, the letters become cut off at the top. My setting are OK. The first paragraph is fine but when I create a new paragraph, then all the letters appear half size after that. I have Windows 11.

I thought I'd give the Foxfire a try on my Windows 10 laptop, so I downloaded and created an account, etc. All worked fine until I tried to use my desktop shortcuts to open Chrome, Google Photos and Gmail. Non would open. I then opened Google and found my sync was off. I tried to sign in and could not sign into my Google Account, I then spent several hours with Google support trying to find the problem. At last, it allowed me to sign in and restore all my Google account items. I then uninstalled Firefox as I didn't want to go thru this problem again.

Does anyone know why this occurred and how to avoid it again if I were to want to reinstall Foxfire?

Thanks for the help.

Ken

I'm running MacOS Ventura 13.2 on a M2 Macbook and Firefox 109.0

I can not select a Downloads folder and even if "Always Ask" is set, all Downloads of all types fail immediately.

See quick screenshare here: https://www.loom.com/share/c5bc3563630f4d1182199ee7787e32f4

I've tried many of the common things: uninstalled/reinstalled start with add-ons disabled refreshed

None of them solved the issue.

Any thoughts/insights?

Thanks!

Hello,

I need your help: how can I set navigation bar without any item (hide all items of this bar)? I need that this bar appears but empty. The reason is that I want to restrict options in Firefox (for all users) but let it be allowed open windows pop-up.

I got remove the menu button that is to the right of the whole (hamburger type), the forward and backward buttons that are to the left of the whole (which are the arrows to the right and to the left), the detention (which is the cross), etc. I did this with commands in userChrome.css file

But what I can't hide is the item where the url's are placed (search box). I just need to hide the search box. I wrote " #nav-bar { visibility: collapse !important ; } " in userChrome.css , and then all navigation bar is hidden but don't get windows of pop-up that I need them to appear.

The version of Firefox that I have is 108.0.1 (64 bits).

Could you help me, please? It's a little urgent. Thanks!!

1. 1 When I open firefox there is a bookmarks toolbar displayed at the top.

1. 2 When I go Bookmarks > Manage Bookmarks > click Bookmarks Toolbar > the bookmarks don't match what I see in the browser in #1 above.

How do I fix this?

I uploaded a screen shot of the browser toolbar and the application bookmarks toolbar.

Do you see that they are not the same in my attached image?

The browser tool bar has PurpC after FamilyS. Application (in manage book marks) the bookmarks toolbar has LFTWeb after FamilyS. I want the browser to match what is in the application Bookmark Toolbar.

I have turned sync off, that caused the issue in the first place. I had a recent saved bookmark file, that matches what is in the application, it is not updating the toolbar in the browser.

Thanks, Stacey