Thunderbird コミュニティフォーラム

I see that MS Exchange server support is available in Thunderbird version 145 and above. I have a Linux Mint PC which is version 140 which when I try to upgrade I'm told I'm on the latest version. Is there a version 145 and above for Mint and if so how do I upgrade it??

Thank you

I have accidentally opened up hundreds of mail I meant to delete. I cannot access my emails, Thunderbird keeps failing to respond. I have tried closing each tab but I cannot tell what is going on. Help please. I can't give the version as it doesn't respond to any instructions

The import function does not work. I exported a Thunderbird profile in its entirety into a zip file that is only 127 megabytes when extracted. When I go to import the Thunderbird profile, I select the ZIP file, import, and it restarts, and nothing happens.

I have tried the method of going to the profile folder, manually copying the files from the extracted profile, and pasting them into the profile folder and overwriting all of the existing files, which will work for a few seconds- it briefly shows all the emails, and then they disappear. The top of the inbox indicates the correct number of emails, but no emails show up in the inbox, and when I restart Thunderbird, everything disappears.

I have a lot of emails stored in different local folders. My search now hang. They go so far than just hang. Is there a way to rebuild the complete indexing for my thunderbird install?

I'm running Thunderbird most recent version. After changing my Google password, I can no longer connect through Thunderbird to Gmail. I've tried uninstalling Thunderbird and reinstalling. I've tried deleting the Gmail acct info from Thunderbird and setting it up again. I get the pick IMAP screen, enter my new Google password, then get a Google 400 error stating "The server cannot process the request because it is malformed. It should not be retried."

Any ieas?

I have an IMAP account with three folders in it that I need to keep below quota. They are Inbox, Sent, and Deleted. Among my local folders I have Archive of Inbox, Archive of Sent, and Archive of Deleted. I have three message filters that move old messages from the IMAP folders to their corresponding local folders. I understand that these filters have to be run manually, not automatically, because their source folders need to be set before each run. None of the filters is enabled, I'm not sure what this setting does but I think it prevents Thunderbird running the filter automatically. Each of the filters has Manually Run checked and all other options left unchecked. The retention policy for each IMAP folder is 'Use my account settings'. The relevant account setting is 'Don’t delete any messages'. I would therefore expect messages to remain in my IMAP folders until I run the filters, but that does not seem to be what is happening. I delete several messages per day and they go from the inbox into the deleted folder, but the total number of messages in that folder doesn't increase - in fact it sometimes decreases whilst I'm working. It is as though a ghost is running the filters when I'm not watching. Can anybody tell me what is happening?

Every time I let Thunderbird update, the format changes to a previous format and my emails and folders are gone.

Having to call my contacts to have them send these receipts again is frustrating. Setting up new folders AGAIN is frustrating.

I have thought of contributing to you, but this behavior is beyond infuriating and costs me hours and hours of time to fix.

How can I get consistency? How can I retrieve what is lost? The only thing I know to do is to STOP letting you update my program.

Not a happy camper.

Recently, when reviewing my emails the correspondent is NOT correctly listed. It's another entry in my contacts with no connection to the email, which IS in my contacts. It's getting worse and worse, happening more frequently. The header info is correct within the email, but it doesn't display correctly in the correspondent field. Checked my email provider, and they are listed correctly there.

How do I get the correct correspondent to be listed for the corresponding email within thunderbird?

Here is a complete **A–Z guide** for setting up an email account in **Mozilla Thunderbird**:

---

1. 1. 🦅 Mozilla Thunderbird — Complete Email Account Setup (A to Z)

---

1. 1. 1. **A — Open Thunderbird & Access Account Settings**

Launch Mozilla Thunderbird. For a new install, you will be automatically prompted to enter your existing email account details upon first launch. For an existing install, navigate via **☰ Menu → New Account → Existing Email**. [Mozilla Support](https://support.mozilla.org/en-US/kb/automatic-account-configuration)

---

1. 1. 1. **B — Gather Required Information First**

Before starting, have ready: - Your **full email address** (e.g., you@example.com) - Your **password** - Your **incoming server** (IMAP or POP3) hostname & port - Your **outgoing server** (SMTP) hostname & port - **SSL/TLS** or **STARTTLS** encryption type

These details can be supplied by your email provider. [Mozilla Support](https://support.mozilla.org/en-US/kb/manual-account-configuration)

---

1. 1. 1. **C — Add a New Mail Account**

At the bottom of the left pane in Account Settings, click the **Account Actions** button and select **Add Mail Account…** [Mozilla Support](https://support.mozilla.org/en-US/kb/manual-account-configuration)

---

1. 1. 1. **D — Enter Basic Account Details**

In the Mail Account Setup dialog box: - **Your Name** — the name that appears on the "From" line in outgoing messages - **Email Address** — your full email address - **Password** — your email account password [Microsoft Support](https://support.microsoft.com/en-us/topic/set-up-email-in-mozilla-thunderbird-8-0-f4726a9e-64d3-4494-9260-5762597fd1a6)

---

1. 1. 1. **E — Auto-Configuration Attempt**

Click **Continue**. Thunderbird will check if your webmail provider is available in its database and provide available configuration options. IMAP will be the preferred setting in most cases. [Mozilla Support](https://support.mozilla.org/en-US/kb/automatic-account-configuration)

---

1. 1. 1. **F — Manual Configuration (if needed)**

If auto-detection fails or you have a non-standard configuration, press **Manual Configuration** and edit the server names, ports, and IMAP/POP settings manually. [Mozilla Support](https://support.mozilla.org/en-US/kb/manual-account-configuration)

---

1. 1. 1. **G — Choose Incoming Protocol: IMAP vs POP3**

IMAP (the more modern protocol) allows you to store messages on the mail server and on your local machine at the same time. The POP protocol only allows messages to be stored locally. [Mozilla Support](https://support.mozilla.org/en-US/kb/automatic-account-configuration)

Common IMAP settings: | Field | Value | |---|---| | Protocol | IMAP | | Port | 993 | | SSL | SSL/TLS |

Common POP3 settings: | Field | Value | |---|---| | Protocol | POP3 | | Port | 995 | | SSL | SSL/TLS |

---

1. 1. 1. **H — Configure Outgoing (SMTP) Server**

In the Server hostname text box next to **Outgoing**, enter your SMTP server name. [Microsoft Support](https://support.microsoft.com/en-us/topic/set-up-email-in-mozilla-thunderbird-8-0-f4726a9e-64d3-4494-9260-5762597fd1a6)

Common SMTP settings: | Field | Value | |---|---| | Port | 465 (SSL) or 587 (STARTTLS) | | Authentication | Normal password or OAuth2 |

---

1. 1. 1. **I — Set Username**

Set the username to your **full email address** (e.g., username@yourdomain.com). [SiteGround](https://www.siteground.com/tutorials/email/mozilla-thunderbird/)

---

1. 1. 1. **J — Test Your Settings**

Click **Re-test** to test your manual settings; there should be a quick response indicating the settings are valid. [Mozilla Support](https://support.mozilla.org/en-US/kb/manual-account-configuration)

---

1. 1. 1. **K — Authentication Method**

For modern providers like Gmail, Outlook, Yahoo, and AOL, **OAuth2** is used. An OAuth2 window may pop up for modern Outlook accounts — approve the permissions when prompted. [TechyDen](https://techyden.com/thunderbird-email-client-configuration/)

For app passwords (e.g., with 2FA enabled): Go to your Microsoft Account Security settings, find **App passwords** under "Additional security," generate one, and use it in Thunderbird instead of your regular password. [TechyDen](https://techyden.com/thunderbird-email-client-configuration/)

---

1. 1. 1. **L — Complete Account Creation**

Once you have selected your protocol, click **Done**. Thunderbird will begin to retrieve your folders and messages from your provider — a progress bar will be visible in the lower right of your screen. [Mozilla Support](https://support.mozilla.org/en-US/kb/automatic-account-configuration)

---

1. 1. 1. **M — Account Identity Settings**

Under Account Settings, you can configure: - **Account name** — appears in the folder pane - **Your Name** — shown in the From field - **Email Address** — appears when sending messages - **Reply-to Address** — if replies should go to a different address - **Organization** — optional field attached to outgoing messages - **Signature text** — appended to your messages [Mozilla Support](https://support.mozilla.org/en-US/kb/configuration-options-accounts)

---

1. 1. 1. **N — Server Settings & Message Checking**

You can configure Thunderbird to: - **Check for new messages at startup** - **Check for new messages every __ minutes** (set a time interval) - **Allow immediate server notifications** (IMAP IDLE command) so new messages arrive instantly without polling [Mozilla Support](https://support.mozilla.org/en-US/kb/configuration-options-accounts)

---

1. 1. 1. **O — POP3 Tip: Keep Messages on Server**

If using a POP3 incoming server, it's a good idea to select **Leave messages on the server** so a copy of retrieved messages is kept on the server and accessible from other email applications. [Microsoft Support](https://support.microsoft.com/en-us/topic/set-up-email-in-mozilla-thunderbird-8-0-f4726a9e-64d3-4494-9260-5762597fd1a6)

---

1. 1. 1. **P — Deleted Messages Behavior**

Under **When I delete a message** (IMAP accounts), you can change the default behavior — either moving it to the Trash folder or moving it to a different folder of your choice. [Mozilla Support](https://support.mozilla.org/en-US/kb/configuration-options-accounts)

---

1. 1. 1. **Q — Sent, Drafts & Archive Folders**

You can customize: - **Keep draft messages in** — where drafts are saved - **Keep message archives in** — create a folder to hold an archive of your messages [Mozilla Support](https://support.mozilla.org/en-US/kb/configuration-options-accounts)

---

1. 1. 1. **R — Automatic CC / BCC**

You can configure Thunderbird to automatically add addresses to the **Cc** or **Bcc** fields on every message sent. Use commas to separate multiple addresses. [Mozilla Support](https://support.mozilla.org/en-US/kb/configuration-options-accounts)

---

1. 1. 1. **S — vCard (Virtual Business Card)**

Enable **Attach my vCard to messages** and click **Edit Card** to enter your vCard data. It will then be attached to all messages you send from that identity. [Mozilla Support](https://support.mozilla.org/en-US/kb/configuration-options-accounts)

---

1. 1. 1. **T — Multiple Identities per Account**

In Thunderbird, you can set up more than one identity per account. Click **Manage Identities** to set up and manage additional identities — each with its own name, address, signature, and outgoing server. [Mozilla Support](https://support.mozilla.org/en-US/kb/configuration-options-accounts)

---

1. 1. 1. **U — Multiple Outgoing (SMTP) Servers**

If you have multiple outgoing servers set up, use the **Outgoing Server** menu to choose which server to use with each identity. [Mozilla Support](https://support.mozilla.org/en-US/kb/configuration-options-accounts)

---

1. 1. 1. **V — Folder Subscriptions (IMAP)**

If folders are missing after setup, make sure **Show All Folders** and **Subscribe** settings are correct inside Thunderbird. [TechyDen](https://techyden.com/thunderbird-email-client-configuration/)

---

1. 1. 1. **W — Troubleshooting Common Errors**

Common issues and fixes: - **IMAP connection fails** — check your app password, enable IMAP in your webmail settings, and update Thunderbird to the latest version - **Authentication issues** — double-check 2FA/app password use - **SSL/TLS errors** — ensure correct ports and encryption are entered and confirm your internet connection is stable [TechyDen](https://techyden.com/thunderbird-email-client-configuration/)

---

1. 1. 1. **X — Security: Encryption Options**

Use **SSL/TLS** on port 993 (IMAP) and 465 (SMTP) for the most secure connections. Use **STARTTLS** on port 587 as an alternative for outgoing mail. Never use unencrypted connections (port 25/143) for personal accounts.

---

1. 1. 1. **Y — Provider-Specific Quick Reference**

| Provider | IMAP Server | SMTP Server | IMAP Port | SMTP Port | |---|---|---|---|---| | Gmail | imap.gmail.com | smtp.gmail.com | 993 | 465/587 | | Outlook/Hotmail | outlook.office365.com | smtp.office365.com | 993 | 587 | | Yahoo | imap.mail.yahoo.com | smtp.mail.yahoo.com | 993 | 465 | | iCloud | imap.mail.me.com | smtp.mail.me.com | 993 | 587 |

---

1. 1. 1. **Z — You're All Set! 🎉**

After saving these changes you should be able to send and receive emails. Other aspects of account configuration are optional and self-explanatory. [Mozilla Support](https://support.mozilla.org/en-US/kb/manual-account-configuration)

You can always revisit settings via **☰ Menu → Account Settings** at any time.

---

> 💡 **Tip:** For the most up-to-date configuration details specific to your email provider, always check their official support documentation, as server settings can occasionally change.

I have two computers, both Lenovo. One is an older model running Ubuntu linux and the other is a newer one running Windows 11 and Ubuntu WSL. The plan is to move from the older to the newer. The older model has Thunderbird 140.10.1 esr (64Bit) and I have no problem with it. The newer one came with Windows 11 and Thunderbird 150.0.1 (64Bit) installed. I want to set up the newer computer with the same complement of email accounts as the older. This complement of accounts includes a gmail account, a yahoo account and an account that existed on comcast.net before being moved to yahoo. The latter still retains its comcast.net identity, but is served by yahoo. To support this account, it was necessary to provide Thunderbird 140 with the comcast.net email address, but configure it with yahoo entities underneath. However, this same process does not appear to be supported by Thunderbird 150. It seems to insist on using comcast.net entities, which do not exist anymore. My question is, am I correct in this conclusion, or is there a way, which I have not discovered, to configure the account to work on Thunderbird 150? If so, what might it be? One final note, I am not likely to be unique in the comcast.net issue. I suspect there may be thousands of us.

Hi all,

Unfortunately I deleted a folder, containing a lot of subfolders from my Local Folders. If possible I would like to restore the folder, including the subfolders.

Any help is much appreciated.

Kindest regards, Leo.

Not sure what you guys were going for with this update, but here are a few issues of many:

-Can't right click to print

-Right click to reply to all does not appear

-Can't right click to open in conversation view no longer appears, meaning I can't respond to add a thought to a message I just sent. Requires addon that works sometimes without a restart

-Emails display in a very thin horizontal stripe making them invisible without clicking the menu and switching to classic view. Sometimes they correct themselves after a time, sometimes they do not.

I have connected a Google Workspace (Gmail) account to Thunderbird, let's call it scott.harper@myorg.org. I am able to send, receive, and reply from this account as expected.

In my Google Workspace configuration, I have an alias address forwarded to my account, let's call it info@myorg.org. I receive messages addressed to "info" just fine. But when I send or reply to messages addressed to "info", I'm running into a problem.

In the Account Setting I opened Manage Identities, and added info@myorg.org as an alternate identity. I then edited the Private Data for that identity so that the "Reply from this identity when delivery headers match" option is checked, and set to match info@myorg.org. See attached image.

When I reply to an incoming message, the From field appears to be (sort of) correct... it shows from info@myorg.org, but next to it (in italics) is the primary account identity, scott.harper@myorg.org. See the other attached image. This is also the case when I compose a new message and select the info identity.

In both cases, when the message arrives at the destination inbox, it is from scott.harper@myorg.org instead of "info".

I'm assuming I don't have the matching rule, or some other setting configured correctly. Would appreciate any other tips/ideas.

I apologize for the subject line, but there is no better way to describe the problem....

I've been using Thunderbird for a few months now and it has mostly worked well. Then this afternoon I was reading my mail in the Unified Inbox and I noticed something very odd. I had a number of emails showing in the header list with the same "From" and various subject lines. On the face of it, that wouldn't describe any weird behavior except that I noticed the subject lines absolutely didn't match the "From" information.

As I would go to read these emails, the email itself would be correct in the preview pane -- including showing the correct sender name and email -- but the "From" information in the header list pane would still be wrong.

I'm sorry that I can't post a screenshot to make this more clear because there is just too much personal information on screen. But these emails are from several different senders, received by several different email accounts. Everything is correct except that the "From" shown in the header pane is wrong. This is very obvious to me because I normally run entirely in the Unified Inbox with the emails sorted by the "From" information

One example is an email that is actually from "U.S. Department of Veterans Affairs <do-not-reply@notifications.va.gov>" which Thunderbird displays correctly in the preview pane (where I usually read my emails) and if I open the email itself, but the header pane says this email is From "Prepper-co <joshua@prepper-co.com>"

Another example is an email that is actually from "USPS Customer Support <uspscustomersupport@usps.gov>" but the header pane says it is from "Rainier Arms

These two examples were received in different email accounts that aren't even on the same server. I have other emails from these same senders that are shown correctly

I found this problem while using 150.0 (64-bit), which said 150.0.1 was available, so I restarted Thunderbird and it updated to 150.0.1 (64-bit) but the problem is the same.

I have multiple email adresses for different purposes, but all of the incoming emails are sent to the Local Folders inbox, where I have separate folders to save emails for the each purpose. I am able to manually sort the folders in the order that I prefer, however each time I shut down Thunderbird and then restart it, the folders end up in seemingly different random order each time. Is there a way to ensure the manually sorted order of the folders does not change?

I just deleted the folder C:\Users\alan\AppData\Roaming\Thunderbird and replaced it with a backup I made a few days ago. To my surprise, when I opened Thunderbird, I could see messages that I'd downloaded today. What is going on?