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We use Thunderbird all the time and love it, but for about a week it constantly goes into not responding mode. My boss uses the same service at home with no pr

Thunderbird Risoluzione dei problemi
christ1 replied 12 anni fa
mcanning
mcanning

Thunderbird is a great asset to my boss and I. We use Thunderbird all the time and love it, but for about a week it constantly goes into "not responding mode". My boss uses the same service at home with no problem at all.

I did an "safe mode" and restart and for a few minutes I thought it was "healed". However, I did a search and the same thing started happening again. The little blue ring starts spinning and "not responding" pops up above the toolbar. Sometime the screen fades to a sort of greyish and no mouse click are responded to, even to close Thunderbird.

Please help however you can. Our office number is 512.246.3995.

Thank you, Mary

Thunderbird is a great asset to my boss and I. We use Thunderbird all the time and love it, but for about a week it constantly goes into "not responding mode". My boss uses the same service at home with no problem at all. I did an "safe mode" and restart and for a few minutes I thought it was "healed". However, I did a search and the same thing started happening again. The little blue ring starts spinning and "not responding" pops up above the toolbar. Sometime the screen fades to a sort of greyish and no mouse click are responded to, even to close Thunderbird. Please help however you can. Our office number is 512.246.3995. Thank you, Mary

Tutte le risposte (6)

christ1
christ1
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What is your anti-virus software?

mcanning
mcanning Utente che ha posto la domanda

We wonder if it is a firewall problem that developed here at the office. My boss uses her account at home and all is well, but here, experiences the same issues I described

christ1
christ1
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Your problem is McAfee.

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

mcanning
mcanning Utente che ha posto la domanda

Has Christ1 left me?

christ1
christ1
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In case it isn't obvious, you're supposed to click on the link in the reply above and follow the instructions given in the article.